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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #3

Mar 012003

Silverado 3500 8-cyl Diesel

  • Automatic transmission
  • 51,000 miles


While driving and upon looking into the passenger side mirror one could not see what was coming up on the side shifter. Consumer contacted the dealer. However, consumer was told there was nothing they could do. Also, transmission will intermittently fail. Consumer stated that when driving through water or mud shift lever will freeze up. Poor design, mud, snow, ice trapped on to shifter cable and safety switch, then they freeze into position and also causes safety switch to malfunction and go bad.

- Galien, MI, USA

problem #2

Jun 052002

Silverado 3500 Diesel

  • miles
Camper mirrors don't stick out far enough to see the road behind the camper the camper is a 10.5ft. Lance camper. You can not back or drive safely with these mirrors.

- Beulah, CO, USA

problem #1

Aug 102002

Silverado 3500

  • miles
I have had three mirrors installed on the truck under warranty and having the same problem with all three mirrors, when I drive on the interstate to work every day the mirror vibrates so bad I cant see anything out of the mirror and have had several close calls merging into traffic I have had the truck to 2 Chevrolet dealers for this problem and they say there is no fix for this. I called GM customer care and have a file number on the case but they told me there was no fix also and offered me 2 free oil changes to resolve this problem I declined there offer but do not no what I should do at this point.

- Onalaska, WI, USA

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