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really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
32,159 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #6

Jan 162015

Silverado 3500 8-cyl

  • 90,000 miles


I T-boned a mini van that failed to to yield on a turn at 35 mph, my airbags did not deploy.

- Concord, CA, USA

problem #5

Nov 292007

Silverado 3500

  • 40,000 miles
The contact owns a 2002 Chevrolet Silverado. While driving approximately 45 mph on normal road conditions, a vehicle crashed into the front of the driver side. The contact was transported to the hospital after sustaining injuries to the head, neck and lip. The ambulance and police arrived and a police report was filed. The air bags failed to deploy with the massive level of impact. There were no warning light indicators illuminated on the instrument panel after the crash. The front end of the vehicle sustained severe damage. The vehicle was towed to a collision center and the vehicle was repaired. The contact had concerns of the safety risk involved. The failure mileage was 40,000 and the current mileage was 55,000.

- Rockford, IL, USA

problem #4

Oct 132008

Silverado 3500

  • 61,752 miles
The contact owns a 2002 Chevrolet Silverado. While driving 30 mph, the contact struck a deer and swerved into a ditch. His chest slammed into the steering wheel and was injured. The air bags failed to deploy and the seat belt did not retract. The driver's side bumper was crushed into the front grill all the way across to the passenger side of the vehicle. The contact called the insurance agent, but no police report was filed. He was the only occupant in the vehicle and the seat belt was worn properly at the time of the crash. There was no maintenance performed on the air bags or seat belt prior to the failures. The contact filed a complaint with GM concerning his air bags and seat belt (complaint number 71-670143505). GM is not taking responsibility for the air bag failure. In addition, no one came out to inspect the vehicle. The failure mileage was 61,752.

- Auburn, CA, USA

problem #3

Jan 292003

Silverado 3500

  • 1,200 miles


While driving vehicle was in a frontal collision, but none of the air bags deployed upon impact. The driver was not injured because they were wearing there seat belts.

- Lancaster, OH, USA

problem #2

Nov 192002

Silverado 3500

  • miles
Consumer states that when hit at 55 mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified.

- Morrisville, NY, USA

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problem #1

Sep 262002

Silverado 3500

  • miles
This vehicle was involved in a head-on collision while traveling at 50 mph. Both the driver side and passenger side air bags did not deploy.

- Odenville, AL, USA

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