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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,016 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 suspension problems

suspension problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #8

Jul 142005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 45,034 miles


A noise was coming from the driver's side front wheel area. The consumer noticed it when turning the vehicle at slow speeds. When the consumer took it to the dealer they did not hear the noise, and did nothing to solve the problem the consumer was unsure of the exact problem. It first started occurring on 7-14-05.

- Johnsonville, KY, USA

problem #7

Jan 102003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 16,000 miles
2002 Chevrolet ext cab truck 4X4 will not go down the road straight, truck pulls to right when steering wheel is straight, many alignments, tire wear on new tires dealer says this is normal.this is a saftey issue.this started in Jan 03 never did this the first year I had it.also engine knock, and driveline clunk, all normal dealer says.truck has new steering box, shafts, many alignmemts, GM says they cannot intervine and tell dealer to fix my truck, no other dealer GM will look or work on my truck.

- Rollinsford, NH, USA

problem #6

Mar 172004

Silverado 3500 8-cyl

  • 35,094 miles
While driving at low speeds the front headlights became dim without warning. The dealership was notified, but did not resolve the problem. Problem was referred to tsb relating to normal function of electrical system. In addition, rattle from rear end. Dealer inspected vehicle and found leaf spring pads worn out. Consumer stated that vehicle has oi leak from front if vehicle. As the dealer inspected vehicle, it was found that front shocks were leaking fluid. Dealer replaced both shocks.

- White Mountain Lake, AZ, USA

problem #5

Mar 302002

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 1 miles


Soft brake pedal...goes to the floor. Questionable brake response. Also "clunk" heard in front-end and felt through steering around turns. Both since new in March 2002.

- Lusby, MD, USA

problem #4

Feb 282003

Silverado 3500

  • miles
While a loud noise could be heard coming from the front end.

- Campton, KY, USA

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problem #3

Nov 222002

(reported on)

Silverado 3500

  • miles
While driving if driver releases steering wheel for a second vehicle will immediately pull to the right into the other lane. The dealership has service the vehicle several times but cannot diagnois the problem. Consumer is afraid that this problem will cause an accident.

- San Jose, CA, USA

problem #2

May 132002

Silverado 3500 4WD

  • Automatic transmission
  • miles
Vehicle pulls to the right at all times. Dealer replaced pitman arm and did an alignment, cannot remedy the problem. Dealer also replaced steering box. Still did not help remedy the problem..

- Ovapa, WV, USA

problem #1

Jan 282002

(reported on)

Silverado 3500

  • miles
While driving 30-35 mph front end on passenger's side collapsed to ground without warning.

- Redlands, CA, USA

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