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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
160 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 3500 accessories - exterior problems

accessories - exterior problem

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2004 Chevrolet Silverado 3500 Owner Comments

problem #5

Sep 022004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 0 miles


The electric side mirrors on this truck are way too small. Specifically, they are too short. Upon inquiring at the GM dealer, I was informed that they cannot be changed due to the onboard computer will not accept anything but the original. They cannot even be changed to a manual mirror. Upon inquiring at a local truck aftermarket store, I was informed that they have heard this many times before but unfortunately offer no solution aftermarket or otherwise. These mirrors are woefully too small, therefore cannot be adjusted properly and in fact are nearly useless. I have informed GM via email and by responding to their surveys. They of course, ignore me. Thanks, dave

- Pittsburgh, PA, USA

problem #4

May 272004

Silverado 3500 8-cyl Diesel

  • Automatic transmission
  • 100 miles
The rear view mirrors that were special ordered for the vehicle did not extend far enough to allow for proper vision when towing a eight foot wide trailer. The dealer and the manufacturer informed and they explained that they could not offer a free remedy. Updated 12/7/2005.

- Crownsville, MD, USA

problem #3

Jul 112004

Silverado 3500 4WD

  • miles
Problems with bugs and debris deflected right into the consumer's face while driving. The left and right door rear view mirrors cause bugs and other debris to be deflected right into the face of whoever is sitting in the driver and passenger seat. The has occurred many times. The consumer has had everything from bug to gravel hit him in the face. The consumer feels the mirrors need to be redesigned.

- Sawyer, OK, USA

problem #2

Jun 092004

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 500 miles
I purchased a 2004 Chevrolet 2500hd Silverado duramax in Feb 2004. The exterior mirrors have been vibrating since I have owned it. The dealership has replaced the mirrors once, which did not resolve the issue. They now state that it is a characteristic of the vehicle. I feel this is a safety issue that GM needs to look into instead of ignoring and stating as a characteritic of the vehicle.

- Claremore, OK, USA

problem #1

Mar 162004

Silverado 3500

  • 200 miles
The exterior side mirrors on both sides are made of plastic. When the mirrors are wiped scratches appear. Once they are scratched mirrors become useless. Also, consumer complained that the windshield wiper blades don't stay on when the windshield is washed manually.

- Ventura, CA, USA

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