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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,071 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 3500 miscellaneous problems

miscellaneous problem

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2011 Chevrolet Silverado 3500 Owner Comments

problem #14

Jan 012014

Silverado 3500

  • 30,000 miles


Cracked dash above driver instrument cluster and around passenger airbag.

- Gilbert, AZ, USA

problem #13

Feb 052016

Silverado 3500

  • 98,000 miles
Ibc ( integrated brake controller ) factory installed is not compatible with trailer braking systems using a eoh ( electric over hydraulic systems) however according to reports on various web sites and going to a GM dealer their recommendation is for owners to have installed at our ( owners ) aftermarket brake controllers with no compensation, people that have bought these trucks were not told by the dealers who were/ are aware of the incompatibility issue and has caused financial burden to the owners, however the new 2016 have had the problem corrected and have offered no solutions to previous year owners other than the aftermarket controller expense. This issue almost caused me to have a catastrophic collision if I had not had the thought and awareness to drive off the road into a ditch which incurred upon me a $850 towing bill to get back onto the highway. I bought the truck in July of 2015 used from a dealer in tallahassee, Florida and had not used the truck for towing a trailed until the date of the incident!

- Orange Park, FL, USA

problem #12

Feb 152016

Silverado 3500

  • 64,000 miles
The dashboard cracked on the passenger side of vehicle near the top left corner of the passenger side air bag. Dealership would fix the issue but only at full cost to me, even though I expressed the concern I have how if the airbag were to deploy the sharp edges of the cracked area may not allow the air bag to work properly. I.e. could puncture the airbag. Also shards of the dashboard could cause harm if airbag were to deploy

- Toms River, NJ, USA

problem #11

Aug 312015

Silverado 3500

  • 50,000 miles


I have a 2011 Silverado 1500 and about 6 months ago my dash around the passenger air bag started to crack. I now have 2 cracks and the area feels loose which worries me that in case of a accident with airbag deployment on the passanger side, that this could impair the safety and design for its purpose.

- Fort Worth, TX, USA

problem #10

Dec 162015

Silverado 3500

  • 50,000 miles
The truck had less than 50,000 miles when we noticed a crack in the dash running from the upper left corner of the air bag cover and the defroster vent. I know several other trucks with this same issue. It appears to be a design flaw. I went to the local dealer and he estimated it would take nearly $1,000 to fix. I wonder if this crack would be negatively influenced if the air bag ever inflates causing more damage or injury.

- Pryor, OK, USA

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problem #9

Aug 122015

Silverado 3500

  • miles
The dash bord in my truck has a crack next to the air bag which am scare is going to be a safe issue and this I noticed when the truck had about 45000 miles

- Liberty, TX, USA

problem #8

Oct 012015

Silverado 3500

  • 41,000 miles


Takata recall the dash in my 2011 Chevrolet pickup suddenly cracked. It is cracked in the corner of the passenger airbag I ask my Chevrolet dealer and they said it wasn't covered under the warranty. I have heard of several GM owners that have thw same problem. The venicle was not in motion. This vehicle has not been exposed to extended peroids of sunshine or hot weather. The vhicle is normally kept in my garage when not in use. Photos could be privided but I do not know how to do it.

- Oakland, TN, USA

problem #7

Nov 262015

Silverado 3500

  • 70,000 miles
Started hearing noise from dash on highway upon further inspection notice cracks on dashboard on passenger side around air bag

- Pope, MS, USA

problem #6

Apr 012015

Silverado 3500

  • miles
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues

- Austin, TX, USA

problem #5

Sep 012015

Silverado 3500

  • 70,000 miles
Cracked dashboard

- Brownsville, TN, USA

problem #4

Oct 012015

Silverado 3500

  • miles


My dash is cracking around the passenger airbag and above the instrument cluster. I am concerned that the cracked areas could come loose and become a projectile. The engine is also burning oil badly and could shut down while driving

- Wamego, KS, USA

problem #3

Oct 202015

Silverado 3500

  • 72,000 miles
I was driving on njtp my daughter was following behind me and calls me (handsfree) saying my brake lights are on. So I tap my brakes a few times then pull up on oedal and lights go off then my cc started workimg same time my stabiltrac idiot light comes on to get it serviced so make appt and they find no problem with stabiltrac and tell me im drineing with foot on the brake.however I did some checking and if I step on my brakes let off at times my brake lights stay on. Ive al so noticed when I auto start brake lights stay on.englewood Chevy says its my bad driving habits 2 foot driver I say faulty vehicle is there a state Agency to verify its the vehicle. Ive tried emailing service dept but no reply. Just last week in New York post was a story of a lady who for what ever reason lost her legs due to some kind of problem with the stabiltrac.I do not want to be a stat on this.

- Washington, DC, USA

problem #2

Sep 012015

Silverado 3500

  • 67,500 miles
The driver side door handle completely broke and now my door will not open. This is a real problem with several Chevrolet models my wife also has a 08 Tahoe and all four handles have been replaced and the driver side has pulled loose again. For the price we have to pay for our vehicles we should be getting a better product.

- Cookeville , TN, USA

problem #1

Jul 202014

Silverado 3500

  • 60,500 miles
Backed into hay rake

- Washington, DC, USA

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