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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
4,609 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Silverado 3500 body / paint problems

body / paint problem

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2014 Chevrolet Silverado 3500 Owner Comments

problem #10

Apr 202016

Silverado 3500

  • 9,000 miles


Large amount of rust and corrosion on frame. Only 9000 miles.

- Akron, OH, USA

problem #9

May 282015

Silverado 3500

  • 10,200 miles
The contact owns a 2014 Chevrolet Silverado. The contact observed extensive corrosion on the front of the vehicle's frame. The vehicle was taken to a dealer where it was diagnosed that the frame was corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,200.

- Lincoln Park, NJ, USA

problem #8

Aug 062015

Silverado 3500

  • 8,400 miles
The contact owns a 2014 Chevrolet Silverado. The contact stated that the rear frame was corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,400.

- Latham, NY, USA

problem #7

Dec 132013

Silverado 3500 4WD 8-cyl

  • 6,900 miles


I brought my truck in for a vibration problem to the dealership that I purchased it from. The truck was muddy and the dealership told me that it was from all the mud on the truck. But they did not even wash the truck and test drive it. Then I brought it into a different dealership to have it check for the same thing. They forced balance my truck and they found something so they rotated my drive shaft 180 degrees and said it was fixed. About 30 days later it started again and brought it back to be checked. They forced balance it again and found a bad tire so they replaced the one tire while the other three tire had about 12,000 miles on them. So it happened again so brought it again for the 4th time for the same problem. They again forced balanced the truck and could not pin point the problem so the service manger took a 2015 Silverado 1500 and took off the tires and rims and put it on my truck. Not didn't fix it so they put all new shocks and strouts on it and told me it was fixed and they wanted to bring the truck to my home and I declined and I wanted to test drive the truck. I drove the truck with the service manager and found that it didn't change I asked him that I wanted an appointment with the district manager of GM. So when I meet with him in the service managers office with the service manager. The first thing out of the district managers was I am here to help you and the showed his true self. Within the first 9 minutes he asked me how I would fix the problem and then he told me to hire an attorney. Because that was the only way you are going to get the truck bought make from GM. After I left the office after 9 minutes I tried to make an appointment at the dealership I bought the truck and I had an appointment the following day. The same day the dealership informed that night that they couldn't see or work on my truck I called GM customer service.

- Lansing, MI, USA

problem #6

Jul 192014

Silverado 3500 4WD 8-cyl

  • 500 miles
On approximately July 19, 2014, the hill descent mode failed on my 2014 Silverado 1500 as I was driving down a mountain in the state of Washington. The truck took off when this failed and I had to manually use my brakes in order to avoid crashing into any vehicles ahead. I took the vehicle in to the dealer who, and I quote 'they couldn't duplicate the concern and there were no codes stored in the system'. only four miles were put on the truck while it was in their shop. How can you possibly test this failure if you didn't drive it in the mountains? next major issue was the onstar antenna began to leak into the cab, soaking the headliner, the floor and leaking into the dash where all the electrical components are. Dealer 'didn't have the part to fix this' and it continues to leak to this day. And finally, having noticed all the posts about rust underneath this truck, I too, discovered that the 'wax' coating had deteriorated and major rust issues had developed. I have owned Chevrolet trucks for nearly 20 years and I have never, ever found them to be the piece of junk this vehicle is. The hill descent mode is a serious and potentially deadly problem. These issues have been reported to the CEO of GM in a detailed letter with pictures to prove everything that is wrong with this truck. Caution*****before you shell out fifty grand for this truck, read each and every post on this website in order to make an informed decision.

- Mesa, AZ, USA

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problem #5

Jan 252015

Silverado 3500 4WD 8-cyl

  • 25 miles
My Silverado doesn't have child door locks, and even when the doors are locked, if you pull the handle twice it opens the door. My two year old opened the door on the highway and scared us so bad we nearly wrecked. Now his car seat is in the middle but this is a very unsafe design.

- Palmer, AK, USA

problem #4

Sep 182014

Silverado 3500 4WD 6-cyl

  • 18 miles


While moving from a stop the truck sometimes lags in acceleration which may cause the operator to depress the accelerator further than required to enter traffic. This condition also may cause a short acceleration delay when pulling into traffic that can be unexpected by the operator. I have been surprised many times by this operator disconnect accelerating from a stationary position. After driving my new truck 900 miles I investigated the accelerator pedal assembly bracket to find that the entire bracket is not properly fastened structurally to the fire wall by design. I inspected my truck on 12/23/14 and found this problem, the accelerator pedal bracket flex on my truck looks to be ~3/4" to 1" before the electronic linkage engages. The pedal tip-in engagement has to flex the mounting bracket before the electronic acceleration switch engages. I can't believe the GM engineering and design team's would approve of such a flimsy mounting bracket for this important part of basic motor vehicle operation. I feel over time and usage that this bracket may completely fail as currently designed. I could shim and install additional hardware to correct this safety issue, but I feel this design issue should be addressed with GM before someone has a crash or worst.

- Kittery Pt., ME, USA

problem #3

Jun 182014

Silverado 3500 6-cyl

  • 6,000 miles
I'm really disappointed in how my truck is rusting. It has the amount of rust that I would expect to see on a truck after 7 - 10 years. The truck's underbody including the frame is rusting everywhere. For a truck that has only 6,000 miles on it this is ridiculous. Whatever was sprayed on the frame is just peeling off in chunks. I had the dealership in anoka, main motors look at this when I got an oil change today and they agreed the rust is excessive but GM has told them to do nothing about it based on pi0281D. GM claims this is supposed to be the most rust resistant truck ever.

- Brooklyn Park, MN, USA

problem #2

May 232014

Silverado 3500 8-cyl

  • 4,850 miles
On Friday May 23, 2014, I was backing an empty boat trailer down my private boat launch with my new 2014 Chevrolet Silverado 1500 pickup. When I put the transmission into reverse with my foot on the brake the engine suddenly revved up, started spinning wheels, and shot down the ramp hitting three bulkhead pilings eight feet apart, finally wedging the truck into the last piling and stopping before going into the water. The incident lasted less than five seconds and my foot never left the brake as witnessed by a third party verifying the brake lights never went off. I feel obligated to report this to both Chevrolet and the National Highway Traffic Safety Administration. Had this occurred in a public parking area, serious injuries and damage to other vehicles could have resulted. An insurance claim has been made, and after repairs have been completed, the vehicle will be taken to my Chevrolet dealer for analysis for possible defects.

- Beaufort, NC, USA

problem #1

Jul 292013

Silverado 3500 8-cyl

  • 200 miles
I was stopped at a red light when my vehicle was rear ended local police estimated other vehicle's speed to be 45-50mph upon impact.

- Peabody, MA, USA

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