This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 2002 Chevrolet Suburban with a current and failure mileage of 74,500 miles. The contact stated that the fuel gauge stopped working. Once the fuel gauge reached the half way mark it would suddenly drop and register an 'empty' reading. The contact called the dealer and was told that this was a common problem. When the contact called the manufacturer they told him that they could not assist him.
Driving at highway speeds, car engine died immediately after sputtering and losing power. First time this happened, I pulled off the road and restarted the car almost immediately. Drove another 600 miles without incident. Second time, car died again at highway speeds. Restarted after 15 minutes. After reporting the problem to on-star and having remote diagnostics run, I drove another 25 miles towards dealership rather than waiting for tow. (118 deg heat in desert sun). Engine failed again about 200 yds from dealership. Dealer replaced fuel pump, pressure regulator, and filter. Cropper auto group in casa grande, AZ, kept the defective parts. I have had problems before with fuel level sensor indicating properly on this vehicle. This repair also replaced fuel level sending unit. $800+ repair. 60,000 miles on the car. Extremely hazardous loss of power and control when engine dies without warning at highway speeds. Noticed at least 5 identical complaints on NHTSA website: Oid id numbers 10041486, 10079660, 10099685, 10100051, 10126511.
- Mountain Home, AR, USA
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- Camarillo, CA, USA