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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,967 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Suburban accessories - interior problems

accessories - interior problem

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2003 Chevrolet Suburban Owner Comments

problem #3

Jan 142007


  • miles


The issue started with the drivers memory seat not remembering the seat position and the easy exit pushed the seat forward in to the steering wheel instead of back. Then came the issue with the speedometer. I received the letter identifying this problem however like so many other people my vehicle has more than 70,000 miles and although it has been identified as a problem GM will not consider it a recall and I would have to pay to have it fixed. This is obviously a wide spread problem that GM should fix free of charge no matter the mileage. My husband also has the same issue with his 2005 3/4 ton Silverado.

- Lyman, ME, USA

problem #2

Sep 232003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 5,900 miles
1. 2003 Suburban Z71, rattle and clunk in steering column, nothing loose in the steering just clunking noise while driving. The steering shaft has been replaced 3 times. 2. second row middle seat belt failed to retract and unable to fasten belt without force. Corrected 3. latches located on the back of the second row seats to hold up the third row floor boards when using third row have broken numerous times (latches are plastic which makes no sense) 4. paint on the rear bumper and left by gas tank fill rusted (this was corrected) 5. driver seat motor runs after vehicle turned off. This has been brought to the dealers attention many times and they were unable to duplicate problem. 6. rear access door weather striping stretched. 7. truck failed to start for numerous reasons other then dead battery. Fuel tank pump module went bad. Crank shaft position sensor went bad. The most recent of 1/20/07 has not yet been determined. This is a major problem as the truck is not reliable. Infact my 1994 Ford Explorer is more reliable then this truck problems began in 2003, starting with 2nd row seat belt issues 8. excessive squeaking from front end, numerous complaints made to dealer, belts replaced and pulleys cleaned several times then pulleys readjusted. 9. left rear door failed to open.

- Gillette, NJ, USA

problem #1

Dec 152003

(reported on)


  • miles
Problems with rear passenger seats on a 2003 Z71 Suburban. The safety patrol was unable to properly put the child safety seat into the vehicle because of the way the latch system was designed. The consumer was concerned with the safety of her children. It was explained to the consumer that it was illegal to place a car seat in front of anything that pulls down, the rear center seat contained a drink holder/arm rest and the rear passenger seat only slid forward for access to the rear third seat.

- Concord, CA, USA

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