This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Suburban 1500. The contact stated while starting the ignition, a loud knocking noise emitted from the engine. In addition, coolant was dispensed into the radiator reservoir every two days without coolant visible on the ground. The vehicle was taken to an authorized dealer, who stated that the water pump would need to be replaced. The vehicle was repaired and the failure persisted. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 120,000.
Noticed a strong smell of antifreeze from outside the vehicle after turning it off. Then began to notice fluid leaking from under right rear quarter behind the wheel. Took vehicle to webb Chevrolet. Diagnosis was faulty coolant lines running into other lines forcing a leak of coolant. I wasn't to clear on diagnosis, but they had to order parts and we lost the vehicle for 3 days.
- Farmington, NM, USA
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- Sterling Heights, MI, USA