Print this page Notes: Engines shouldn't need a new quart of oil every 500-1000 miles, but for thousands of Suburban owners that's exactly what's happening. Engine oil consumption on aluminum block engines with Active Fuel Management (AFM) is out of control and owners are left looking for answers.

The most likely culprit is an uncovered AFM valve which, in many cases, can be covered under warranty. The problem is the issues don't stop there and many owners have been told by GM just to buy a new engine. Take one guess who they want to pick up the tab.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
65,214 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Suburban body / paint problems

body / paint problem

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2007 Chevrolet Suburban Owner Comments

problem #18

Jan 012012


  • 75,000 miles


The contact owns a 2007 Chevrolet Suburban. The contact stated that the instrument panel cover fractured due to defective material. The instrument panel cover was replaced twice; however, the failure was not corrected. Also, the interior door handles fractured and separated from the door frames. The door handles were replaced. The manufacturer was notified. The VIN was not available. The failure mileage was 75,000.

- Pasadena, TX, USA

problem #17

Apr 012013

Suburban 8-cyl

  • 100,000 miles
The entire dash board is full of cracks. Some are all around the airbag.

- Fuquay Varina, NC, USA

problem #16

Apr 282014


  • 130,000 miles
The plastic instrument dash has cracked in two places. The one crack is located beside the passenger airbag. It appears that it would be possible for pieces of the plastic dash to be propelled around the interior cabin of the vehicle if the airbag would deploy in a crash.

- Maricopa, AZ, USA

problem #15

Jan 012013

Suburban 8-cyl

  • 89,000 miles


The dashes of all GM trucks and SUVS are cracking, badly. They're designed poorly and crack right around the passenger airbag deployment section. In the event of air bag deployment, it will send jagged plastic shards towards the occupants. This is completely unsafe and a serious hazard but GM refuses to correct the issue even though it has been acknowledged, hence I am filing this complaint. If you simply google GM cracked dash and enjoy all the posts and videos from frustrated americans. I have 4 daughters and it not right to have to worry about one of the being injured but a faulty dash please help. Thank you.

- Omaha, NE, USA

problem #14

Jan 072014

Suburban 8-cyl

  • 21,000 miles
Dash cracking around passenger airbag. Suspect deployment could send shoot plastic at driver and passenger.

- Menasha, WI, USA

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problem #13

Dec 132013

Suburban 8-cyl

  • 170,000 miles
2007 Chevy Suburban with 5.3 afm engine. Driving down freeway and traction control, stabilink and engine light come on. Misfiring real bad. After getting it to shop they stated no compression in 2 cylinders. When told service manager he stated what problem was right away. Then confirmed it. Knew right away because it is common problem. Stated problem dropped lifters which damaged camshaft stemming from afm system. Would have to pay to tear down engine to be exact but will need a motor either way. This has been a common problem with the oil consumption problem with this motor. I had been experiencing oil consumption for a long time. I would burn a quart of oil driving 1000 miles on long trips. Every week I'm a 1/4-1/2 quart low. Chevy says this is normal and denies there is a problem but this is far from normal. This also stems from afm system. An 07 Chevy Suburban that has been maintained should last more than 170,000 miles and Chevy should stand by their product of a known issue. There have been fixes by Chevy but none seem to work. I never formally filed a complaint with Chevy or did oil consumption test( but they wouldn't have it if there wasn't a problem. I have just followed issue online waiting for a fix. But, motor died first. Also vehicle has a cracked dash which has been a common problem with this vehicle which Chevy has since reinforced the places it cracks indicating there was a flaw in design but Chevy refuses to fix.

- San Antonio, TX, USA

problem #12

Jul 012010

Suburban 8-cyl

  • miles


I have a 2007 Chevy Suburban; I have a crack in my hard plastic dashboard that begins where the dash starts at the window and extends forward towards the driver seat half way up the curve where the speedometer is. Apparently I am not the only one reporting this. There is really no good fix outside of getting a new dashboard for a lot of money. I am not very happy about something that cracks, such as my dashboard that cannot be fixed and must be replaced. Also, the chrome is peeling of both front interior door handles causing small minor cuts. I found a document online regarding the door handles having a peeling condition on the top surface causing the chrome to peel (

- Converse, TX, USA

problem #11

Sep 032012


  • 50,000 miles
My dash began with a small crack on the left side of the top of the airbag. We then had a very long crack on the driver's side over the hump. I took the car to the Chevrolet dealership I bought it from and they said it was not under my warranty and that I would have to pay out of pocket. About 6 months ago another long crack on right side of airbag developed. Airbag is partially exposed and I feel it is a safety concern. After doing some research, it seems this is an extremely common problem in these automobiles. There's even a facebook group complaining of this common problem!

- Jacksonville, FL, USA

problem #10

Oct 102012


  • 95,000 miles
The plastic on the dash around the air bag has cracked. I am afraid to have anyone sit in the front passenger seat. If the airbag deploys the dash is going to break apart.

- New Bern , NC, USA

problem #9

Jun 042012

Suburban 8-cyl

  • 80,000 miles
Dash on vehicle has cracked at the airbag on the dash on the passenger side.

- Powell, TN, USA

problem #8

Jun 042012

Suburban 8-cyl

  • 95,000 miles


The dash has cracked in two places. One near the air bag and once in front of the driver. I wonder what will happen in an accident.

- Trent Woods, NC, USA

problem #7

Jul 152011

Suburban 4WD 8-cyl

  • 43,850 miles
Noticed a small crack on the passenger side dashboard near airbag. Crack spread and now have a triangular shaped hole in that spot. Another crack, much larger, has now appeared on the driver's side of the dashboard.

- Huntington, NY, USA

problem #6

Sep 032011

Suburban 8-cyl

  • 74,000 miles
Dash cracked in three places, two around passenger airbag cover, one directly over steering wheel.

- Oxford, MS, USA

problem #5

Jan 212012

Suburban 4WD 8-cyl

  • 91,000 miles
Crack in dash around the passenger airbag door.

- Parker, CO, USA

problem #4

Jan 102010


  • 60,000 miles
The contact owns a 2007 Chevrolet Suburban. The contact stated that the dashboard was cracking on the inside of the steering column and where the passenger side airbag was located. The contact expressed concerns about the airbag possibly deploying inadvertently or the entire dashboard detaching from the vehicle. The vehicle was taken to an authorized dealer, where they were unable to diagnose why the dashboard was cracking. The manufacturer was made aware of the failure and offered to pay for half of the repair costs. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 71,000.

- Montgomery , AL, USA

problem #3

Jan 242011


  • miles
The chrome on both the driver and passenger side interior door handles is peeling off and cuts your fingers everytime you try to open the door.

- Georgetown, KY, USA

problem #2

Oct 022010


  • miles
I would like to call your attention to an accident that happened to my 17 month old granddaughter. In attempting to steady herself while walking, she accidentally touched the tire on my daughter's Chevrolet Suburban. Her small hand slipped through the hub cap space and came in contact with the hot brake pad, causing her to suffer 2nd degree burns on the palm of her hand. It is my belief that this must have happened to other young children. Parents with whom my daughter and I have spoken had no idea that brake pads were so accessible. I am concerned that the public is not aware of this danger and should become aware as soon as possible. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Katy, TX, USA

problem #1

Aug 172010


  • miles
Finger cut from sharp chrome pealing from inside passenger door handle on 2007 Chevy Suburban ltz model. Both my wife and son have received deep, painful paper type cuts from this problem. Dealer will not replace for free because out of warranty.

- Newport Beach, CA, USA

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