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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,212 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2009 Chevrolet Suburban Owner Comments (Page 1 of 4)

problem #63

Feb 022021

Suburban

  • miles

A D V E R T I S E M E N T S

I am STILL waiting for this recall to be fixed. Why is this taking so long? Every time I drive this vehicle, it is a danger for my passenger due to the defective airbag. It almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. Just my opinion. I would like to know what is taking so long to fix. It is already late 2021 and this vehicle is a 2009. Wow. I guess the safety of the customers is second to the cost of repairs.

- Exira, IA, USA

problem #62

Feb 052019

Suburban

  • 180,000 miles
Dash has continued to crack - over 4 cracks that has affected the defrost vent, dash and now I receive periodic airbag warnings upon starting ignition and/or parking. I am concerned as a driver, mother of 3 and caregiver of elderly mom that the air bags will deploy at anytime and/or not function correctly upon a crash or collision.

- Bunkie, LA, USA

problem #61

Feb 012011

Suburban

  • miles
Passenger airbag sensor has been on for years, and I have been waiting for many years for this particular recall to be fixed! it is ridiculous that nothing is being done and people like me are forced to be driving their families around in such unsafe vehicles!!!!! I have filed multiple complaints, and have called the manufacturer multiple times, to get nowhere fast! why even have this system set up for recalls if you dont do anything about them"??? it's sickening to think of someone having to fill this complaint out after the fact of injury or death to a love one- what's the point"

- Huntington Beach, CA, USA

problem #60

Feb 012020

Suburban

  • miles

A D V E R T I S E M E N T S

The airbag light will not turn off and there is nothing wrong with the vehicle.

- Asheville, NC, USA

problem #59

Feb 292012

Suburban

  • miles
Owners are convinced that a cracked dashboard could compound the severity of a the vehicle dash is damaged I am stating that it could shatter into pieces upon airbag deployment and send shards of dashboard flying at both the driver and their passengers. The shards could also lacerate the airbags and render them useless. My dash has cracked and separated with no additional stress from vehicle occupants. This damage happens as the vehicle is parked the sun weakens the material, then as the vehicle is driven it creates stress cracks. Moreover any dash related repair will further damage the dash. For example this is one of the reasons GM has been so resistant to a takata air bag recall knowing that it will likely require the entire dashboard to be replaced.

- Mesa, AZ, USA

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problem #58

Jan 012016

Suburban

  • 0 miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to fremont Chevrolet (5850 cushing pkwy, fremont, ca 94538; (510) 445-8700) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #57

Jan 012017

Suburban

  • 90,000 miles

A D V E R T I S E M E N T S

It has been several years since the takata airbag recall was announced. The local dealer, bunnin Chevrolet, has continually been unable to consumate the recall for my vehicle. What can be done to remedy this danger, short of not driving the vehicle?

- Goleta, CA, USA

problem #56

Feb 172020

Suburban

  • 167,000 miles
The contact owns a 2009 Chevrolet Suburban. The contact stated that while his wife was driving at a low rate of speed, she attempted to make a left turn and was hit by a car coming from the opposite side. The air bags did not deploy upon impact. The driver was treated for whiplash and multiple bulged disks in her back which would require surgery. A police report was not filed. The driver was able to drive the vehicle home after the accident. The contact stated that the vehicle had been included in NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 167,000.

- San Antonio, TX, USA

problem #55

May 012020

Suburban 8-cyl

  • 150,000 miles
No good

- Cornelia, GA, USA

problem #54

Jul 012016

Suburban

  • 0 miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that rick hendrick Chevrolet of buford (located at 4490 S lee St, buford, ga 30518) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Suwanee,, GA, USA

problem #53

Oct 212019

Suburban

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Chevrolet Suburban. The contact discovered NHTSA campaign number: 16V381000 (air bags). The contact called NHTSA and was informed that the VIN was included in the recall, but the parts were not available. The manufacturer and dealer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Granite Falls, NC, USA

problem #52

Jan 012016

Suburban

  • miles
Takata airbag recall. This recall was issued many years ago, it is now 2019 and I have not received any more information. Why is no one making GM fix this problem. Dodge/Chrysler fixed theirs asap and sent many notices trying to get the vehicle fixed. GM on the other hand is waiting for people to get killed.

- Houston, TX, USA

problem #51

Sep 042019

Suburban

  • miles
Takata recall- I have been trying to get answers regarding this recall and have my car fixed for years. I am scared to drive my car and want it to be fixed and know it is safe for my teen driver to drive as well.

- Huntington Beach, CA, USA

problem #50

Jun 012016

Suburban

  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in 2016. After notifying curly GMC (1399 river ave, lakewood, NJ), the contact was informed that the parts needed for the recall remedy were not available. The contact was also informed that the vehicle had a dual canister air bag system and there was no repair available for the dual canister system. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jackson, NJ, USA

problem #49

May 092019

Suburban

  • 199,000 miles
Dash cracked and totally inploded. Loose parts everywhere. These parts fly everywhere when moving vehicle. Airbag loose and probally could implode without wrecking accident. Definately a hugh safety factor. Maybe nahta would like to drive my vehicle with couple top execs from GM over country roads and Dodge loose scraphnel.05/07/2019

- Colmesneil, TX, USA

problem #48

May 302019

Suburban

  • 84,000 miles
Takata recall recall 16V381 is quite old and needs to be finalized. It is difficult to tell if this is a serious issue or not.

- Princeton, TX, USA

problem #47

Jun 152017

Suburban

  • miles
Takata recall I received a letter from GM sometime back that I would be contacted to schedule an appt to service my airbags at a local dealership. After waiting about 8 months I contacted a local dealer letting them know I had bad airbags still, they advised me I would need to wait for another letter to come in advising me of the necessary repairs they need to make. I haven't heard anything and it's been almost 2 yrs.

- Houston, TX, USA

problem #46

Jun 012016

Suburban

  • miles
The contact owns a 2009 Chevrolet Suburban. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clemmons, NC, USA

problem #45

Apr 012016

Suburban

  • 50,000 miles
The dashboard cracked in two places at around 50,000 miles. There is a crack between the passenger side airbag cover and the front edge of the dashboard and one over the instrument panel to the front edge of the dashboard. I was told initially that this is simply a cosmetic issue, but subsequent reports suggest that these cracks may cause the dashboard to splinter with airbag deployment, causing preventable harm to passengers.

- Nashville, TN, USA

problem #44

Mar 132019

Suburban

  • miles
"takata recall" your website states that if the recall is not fixed in a timely manner to contact you or file a complaint. It has almost been 3 years since I was notified of this recall and nothing has happened and I have no idea of when the fix is coming. I have two vehicles under this recall, I am hoping you may be able to shed more light on this situation as GM does not care about the complaints from its customers. I have contacted them in the past and have not received a answer.

- Sierra Madre, CA, USA

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