This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Suburban. The contact stated that the rear liftgate failed to close. The fire department removed the hydraulic shock to close the rear liftgate. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
The contact owns a 2015 Chevrolet Suburban. The contact stated that the liftgate, after being operated, would independently fall without warning. The contact stated that both she and her husband were struck by the liftgate. There were no injuries. The dealer was not contacted. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
- Klamath Falls, OR, USA
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- Princeton, FL, USA