This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has 65K on it. Most recently the front end started bouncing severely during normal driving conditions and bounces violently over rough road conditions. The vehicle can be difficult to control, especially for my wife, who is smaller in stature. I was advised by my mechanic that the front shocks/struts are leaking. Cost estimates are 1670 to 1920. Vehicle will be fixed on 9/27/19 because it cannot be driven otherwise.
My 2015 Tahoe ltz, with 73,000 miles, started riding rough and had noticeable bounce as I drove. Took it to the dealer I bought it from and they told me the rear shocks were bad/locked out and needed to be replaced - estimate to repair is $1700.
Strut leaking (front driver/ passage side) and shocks malfunctioned (rear). Driving on a fairly smooth highway, doing approximately 70 mph when I noticed that my SUV was bouncing and experiencing a rough ride. Pulled over at the next gas station and noticed the rear of the vehicle was a little higher than normal. Immediately took the SUV to the closest repair shop (Firestone). The mechanic diagnosed the problem as both struts were leaking and the shocks appeared to be extended. This vehicle has never been off road or towed anything (except a bike rack). Took the vehicle to a Chevy dealership (this was Saturday). The dealership comfirmed both front struts were leaking and estimated that it would be approximately $1700 plus a front end alignment (diagnostic costed $138). The issue with the rear shocks was not diagnosed and I was asked to bring the vehicle back on Monday morning but I was in route to a youth softball game in another city. So my family and I suffered the rough ride and returned the vehicle to my local dealership, which diagnosed the rear shock issue as a malfunction and both shocks need to be replaced with a cost of $1700. Now, that is a total repair equaled $3600. GM should look into the suspension issue with the Tahoe. It is a 2015 Tahoe ltz. It is difficult to believe that the entire suspension system would go out on a vehicle with than 62K miles. GM look into this issue.
I purchased my 2015 Tahoe ltz in Aug. 2018 with 59,582 mikes on it. My mileage is now at 73,504 & has recently started bouncing so bad when I am driving on a relatively smooth highway. Don't know what's going on with it but I suspect it's a suspension problem. It seems to get worse every time I drive since I first noticed it in may, 2019. I paid a lot for this car & expect it to last longer than 4 or 5 years. I've just read that this Chevrolet vehicle has had 13 recalls which is absolutely not acceptable. I would like for GM to recall these vehicles & repair the problem with the suspension since it could be hazardous.
While driving suspension system allows car to bounce badly, as if all shocks are not working, ltz model has mag ride active suspension. This problem is found to be common on 2015 Tahoe and Suburban. Many forums on web have reports of this system failure at low milage. My Tahoe was purchased new and has only 71K miles, no collisions or accidents. All maintained ce performed as needed.
- Pattison, TX, USA
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Our struts went out at 60K miles. We only owned the car for about 6 months and we bought it from a Chevy dealership with only 1 other owner. We had to have them replaced and it cost $1500. We will never buy another Chevy again. My husband's Silverado has been nothing but a money pit as well. These expensive cars should last.
Suspension suddenly became very bouncy when driving on a city street. Steering wheel is affected by bumps in road, turning the vehicle into other lanes of traffic unless holding onto he wheel tightly. More difficult to control. Vehicle leans when turning. Does not feel safe to drive. I am not driving the vehicle until repaired. Shocks are leaking and beginning to seize. Vehicle only has 39,990 miles. Not covered by warranty. Searched the web and this issue seems to affect all Tahoe, escalade and Yukon models along with Chevy and GMC trucks with the magneride suspension.
The suspension on my 2015 Chevy Tahoe make the truck very bouncy. I have approx. 75,000 miles on it. When going down the road I feel every bump in the road and when going into curves it feel like I may loose control of the vehicle. With all the complaint about the suspension on this vehicle I feel that Chevy should have a recall on this issue.
The vehicle is very bouncy and hard to steer. Took it to a dealership they advised it needed new shock absorbers. This is a common problem among 2015 Chevrolet Tahoe ltz, surburban ltz, Cadillac escalade and GMC denali that General Motors is failing to take ownership of.
The magnetic ride struts on my Tahoe ltd are failing. Seems to be a defective design. The discussion boards are full of failures beginning in the 30,000 miles. They also appear to be the most expensive strut on a Chevrolet. Same strut as a Cadillac escalade or a GMC Yukon denali. Which appear to have a high failure rate. Also found on higher end GMC and Chevrolet pickups.
I have a 2015 Chevy Tahoe ltz. Rides like crap even after I installed the $1800 front and rear struts. Its very rough at low or high speeds. Its very bouncy and dangerous. Ridiculous that a $65,000 luxury vehicle has such a bad design on the suspension!
Vehicle is noticeably lower in the front end, you can see the angle of the vehicle while standing beside it. While driving down the road, coming out of a parking lot, going over a speed bump, going over an uneven part of the road, over even going over a bridge (so basically just driving in general!) the vehicle bounces up and down harshly. The vehicle will bounce several, several, several times before it rides "normal" again down the road, and I say "normal" loosely as it it still not riding properly. At times the vehicle becomes so bouncy, that I feel the vehicle come off the road, and has caused me to go into the other lane before. GM is going to look at, but if its not covered under warranty, it will cost over $2,000 to fix. This is also a certified pre-owned with a power-train, and certified pre-owned warranty currently active. I shouldn't have to replace what I believe to be bad magnetic struts on something I've owned 1 & 1/2 years. Vehicle is very unsafe to drive, but GM has zero loaner vehicles for me to drive, so they suggest I pay out of pocket and use enterprise. It's gotten so bad, that I know the parts in the road where it bounces the worst, and I have to come to a near complete stop before going over that patch, just to keep the vehicle on the road. This happens while driving on city street, highways, dirt road, basically any type of road.
My 2015 Tahoe rides like I am on a washboard all the time - anytime the car is in motion. I can feel every bump in the road. It is just awful. I even camp up off my seat today just riding down the road. It started right around the time the car turned 50,000 miles. My husband has a 2011 GMC pickup truck that rides better than that vehicle. After doing some research it appears this is a problem with the magnetic ride shocks. There are many, many complaints about this online. I am writing to request a recall on the shocks for the 2015 Tahoe.
Extremely rough ride in front end of 2015 Tahoe while driving at low speeds. Dealership found rough ride to be caused by the suspension. Leaking shocks and struts. Dealership found bulletin #pit5429 replaced the front and rear shocks and reprogrammed the suspension control module, 10/6/16. Brought Tahoe to dealership again and shocks/struts are leaking again, 10/2/18.
The contact owns a 2015 Chevrolet Tahoe. While driving approximately 70 mph, the vehicle started bouncing. The vehicle was taken to mitchell automotive (1522 us-45 alt, West point, ms 39773) where it was diagnosed that the shocks were faulty and needed replacement. The contact also mentioned that the condenser failed and needed replacement. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 48,000.
2015 Chevy Tahoe ltz. Front magnetic ride control struts blown out with 56,000 miles. Ridiculous. $1600 cost to replace. GM needs to recall these and replace. These should last much longer. It's a safety issue as your normal driver would probably never know. This Tahoe has never even seen dirt.
Ac delco both front struts blow out at 80000 mi and it bottom out and now I have stomach pain from the seat belt for two weeks and a pain in my neck for 5 days I was doing about 30 mph
Front magnetic suspension failed at 79,000 miles. Numerous similar complaints reported online from other consumers. GM must address this! consumers unfamiliar with detecting mechanical failure might continue to drive with this common, dangerous suspension failure and cause severe injury or fatality.
The contact owns a 2015 Chevrolet Tahoe. While driving various speeds on different occasions, the driver's seat moved backwards and forward uncontrollably. Also, the front shocks failed without warning. While driving at normal speeds, the contact felt every bump and dip in the road. The vehicle was taken to buckalew Chevrolet (1100 interstate 45 S, conroe, tx 77301, (936) 657-4462) where the contact was informed that the module that controlled the seat movement needed to be replaced and that the shocks also needed replacement due to normal wear and tear. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 68,000.
A D V E R T I S E M E N T S
- Fulshear, TX, USA