CarComplaints.com Notes: There are serious power steering concerns for the Traverse. Data shows that owners are having a difficult time with their power steering quitting, particularly at low speeds.
10.0
really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
69,540 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed my steering wheel stiffening during turns. I took my vehicle to the dealership & was told I needed to replace the steering gear and power steering pump. These repairs are not covered under my extended warranty & will cost $1,876.31 to repair! the service advisor could not explain to me how the complete steering gear goes out on a vehicle w/52,000 miles on it! I am beyond angry, not to mention, I also feel violated. I have researched to see if other owners are having similar issues and there are hundreds of people with the exact same issues! these are not a coincidences! these parts are faulty & should be recalled and fixed at no cost!
I bought this vehicle in October 2012. After driving for a while I noticed a funny sound coming from the steering wheel. I took it to for an oil change and was informed my power steering was leaking. I called the dealer and informed them of the issue. Due to having the vehicle over 30 days they would not repair it they stated I could use the extended warranty I purchased. I was not happy with the decision and they paid half of the deductible. So some months later I started having issues with turning corners and into my parking lot. The steering wheel would lock up and I had to use everything in me to turn the wheel. This is very concerning and scary. It is almost a year and I have had 2 recalls on this vehicle. The headlight has blown out. The interior lights have stopped working and I am not happy with this Chevy Traverse. I called Chevrolet customer service and they said before I talk with someone I have to take the truck to a dealer and have them diagnose the problem and I have to pay for the diagnosis. They also said that they are not aware of the problem and there is no warranty at this time for the power steering only for the 2 recalls. I think we should file a class action against Chevrolet. This is ridiculous that we are all having the same issues and there has not been a recall yet. Lives are at risk with these types of problems.
Our 2010 Chevy Traverse ltz is currently in the shop reference heater/defroster not working and engine light coming on. The vehicle has been in the shop several times this year for ac problems, fluid leaks and numerous sensors failing. The steering problem was discussed with repair facility on several occasions. The problem according to them could not be duplicated. We had to ask the dealership personal to physically set in the vehicle and attempt to turn the steering wheel. A new power steering pump and return hose was replaced total cost $658.93. At present this has solved the problem. Approximate total cost this year for repairs $3100. At this point we have no confidence in general motor products of anykind. We have all documentation for these claims.
- Bentley, LA, USA
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The power steering has started failing at lower speeds, such as turning corners, turning into the driveway, and pulling into parking spaces. This is a dangerous scenario and is getting worse and worse. It is easily duplicated. My mechanic says it is a common problem with the Chevy Traverse and they see it all the time.
Vehicle power steering fails completely and intermittently at low speeds. This is an extremely urgent safety concern and a recall must be issued to correct this issue.
Intermittent loss of power steering at low speeds when turning into driveway or in and out of parking spaces. Also was especially bad when backing into a parking space on a hill, when I could not turn the wheel at all until I started applying gas to get the car moving. At these times the steering wheel is extremely hard to turn. I have taken to the dealer for inspection twice and cannot duplicate the problem while there. The dealer gets no error codes on diagnostic and cannot see any leaks or mechanical problems. They have contacted GM who says they do not have any bulletins related to this matter. This problem is very unsettling and potentially very dangerous. I hope GM will investigate and come up with a solution.
The power steering has started failing at lower speeds, such as turning corners, turning into the driveway, and pulling into parking spaces. This is dangerous! what the heck is Chevy going to do about this" two of my neighbors had the exact same issue and were told by the dealer to "trade it off". we love the vehicle, but can't keep putting our family in danger. Repeat, what is Chevy going to do about this? the more I research online, it seems that almost all of the 2010 Traverse's have this same problem. Recall???"
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving 35 mph, the power steering assist failed without warning. The contact mentioned that the failure recurred intermittently. The vehicle was inspected and repaired by an independent mechanic. The manufacturer was notified of the defect. The approximate failure mileage was 45,000.
Was pulling into my driveway, at very low speed(less than 5mph) and the steering became very hard to turn. I stopped and had to pull very hard on the steering wheel to continue into my carport. This happened several times after that and the next day also. Today I had a doctors appointment and it was back to normal. My wife is afraid to drive it because it may happen again. What are we supposed to do" is there a recall on this"
Started losing power steering suddenly. This usually happens at low speeds, but not always. Took to dealer in louisville ky that wanted ~$1300 to fix stating the problem was a leak in the rack and pinion part of the steering mechanism.
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving 15 mph, there was a loss of power steering without warning. The contact mentioned that the failure recurred intermittently. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was not notified of the defect. The vehicle was not repaired. The approximate failure and current mileage was 91,791...updated 10/30/13 updated 10/31/2013
We are having the same problems and issues that so many other owners have listed on the site. The power steering goes out at random times with no set pattern, rhyme, or reason. However, as many others have noted, it seems to mostly occur at low speeds(less than 25 mph), going into curves, and parking lots. Ours began to do this about three months ago. The most frightening event occurred when my wife was driving with our three young children and the steering became so stiff and unresponsive while negotiating a curve on the highway she nearly veered off the road. I took the Traverse to a certified independent mechanic that I have used for 20 years and trust completely, he could find no problems. The computer codes came back showing no issues and the power steering fluid was at recommended levels. This is a major hazard that needs to be addressed immediately before someone is seriously injured. There is obviously a flaw somewhere with the vast number of complaints that have been filed. I noticed a pattern of so many owners taking the Traverse to a dealer to have either the power steering and/or rack and pinion replaced, but to no avail as the problems with the steering still persisting. I am old enough to have driven older model vehicles and farm implements that did not have power steering and on the random, unsuspecting occasions when this problem arises the difficulty of handling this Traverse is well beyond attempting to maneuver one of those machines. The steering virtually locks up. My wife is 5' 110 lbs. And I am 6' 200 lbs. And it takes everything I have to turn the wheel when this happens. I am no longer comfortable with my wife driving this vehicle, especially with my three young children in tow. A solution needs to found asap. Otherwise unfortunately, my patriotic feelings will subside and I will go back to buying Honda products again.
While turning right at a corner the power steering unexpectedly stopped working and I had to muscle the steering wheel over to avoid colliding into a car that was stopped at the stop light. I don't believe my wife would have had the strength to do this since it happened so unexpectedly. I had a few more similar occurrences all at low speeds and when turning. When I brought it into the dealer I found out that the power steering pump was failing. The car is only 3 1/2 years old and since it's over the warranty I had to pay the very expensive cost of replacing the power steering pump. Since then when I've searched the internet I've seen numerous other complaints at around this mileage for the 2010 Traverse.
When I was turning into my driveway the steering got very stiff almost to the point I felt the steering was locking up. I have a small child and fear that this is a big problem with the Traverse.
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving 25 mph, there was a loss of power steering without warning. The failure recurred intermittently. The vehicle was taken to an authorized dealer, who informed the contact that both the power steering pump and the rack and pinion would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 75,000.
Loss of power steering and intermittent locking /failure/ inability to turn the steering wheel at slow speeds. Difficulty turning into parking spaces - no power steering. Nearly missed my turn, heading directly at a road sign trying to make a right turn at approx 15 mph. Had to completely stop (in the middle of the road & oncoming traffic) to 'unlock' the wheel and complete my turn. This is a safety issue that should be corrected before someone gets hurt! took 2010 Traverse to Chevy dealer - they said it was a 'common problem'. just paid $700 to replace my power steering pump & hoping that fixes the problem. My car is only 3 years old! Chevy should be ashamed.
Power steering abruptly failed on multiple occasions when making turns at approximately 25 mph or less causing near collisions over the course of a couple weeks.. frequency continued to increase so it happened multiple times on a daily basis. Took to local dealership and they couldn't find problem so changed power steering fluid and flushed system. Later that same day the same problem occurred again. I am concerned to let my wife drive the vehicle. Dealership thinks the power steering pump needs to be replaced. Searched online and it appears many Traverse owners are experiencing similar issues. Is there a potential recall on this issue ?
A D V E R T I S E M E N T S
- Shreveport, LA, USA