Notes: There are a fair-number of power steering related complaints which is a continuation of problems from the previous model year. Considering the problem tends to happen beyond the standard warranty (73k+) it's best to avoid this vehicle or at least be prepared for the $1,300+ repair.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,749 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Traverse steering problems

steering problem

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2011 Chevrolet Traverse Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #58

Jan 022012


  • miles


The contact owns a 2011 Chevrolet Traverse. The contact stated that while driving at approximately 40 mph, the steering wheel seized and there was a loud abnormal noise. The vehicle was towed to the dealer, who diagnosed that the steering gearbox needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The VIN was unavailable. The failure mileage was unavailable.

- Glen Rose, TX, USA

problem #57

Dec 102014

Traverse 6-cyl

  • 49,877 miles
When in reverse the steering wheel became extremely tight. It was making a screeching noise as the wheel turned. It became difficult to reverse out of driveway. On another incident, I was reversing out of a parking space and experienced same problem. Calling dealership tomorrow, scared to drive with my family.

- Hartford, CT, USA

problem #56

Dec 122014

Traverse 6-cyl

  • 42,000 miles
Steering wheel jerked hard to the right at 60 mph nearly collided with a bridge in heavy oncoming traffic on two lane road. Steering wheel jerked so hard it was all I could do to maintain directional control of my car. I am a large man and I estimate the pull on the steering wheel at approximately 30 pounds and it took both of my hands to correct the steering. Event lasted less than one second, I did not notice any warning lights on the dash indicating the activation of stability control or traction control. After this event my wife told me that she had dropped off the right side of the road several times in the previous days and just thought she was not used to the way this new to us vehicle drove, we purchased this car on November 26, 2014. I have no doubt that a inexperienced would have had a serious if not fatal accident in this situation. Road conditions: Night, dry asphalt road surface.

- Onaga, KS, USA

problem #55

Dec 102014


  • 54,000 miles


2011 Chevy Traverse 54000 miles- vehicle whining at low speeds, becoming difficult to turn and at times loss of power while driving. I received a letter from GM indicating a powersteering pump would be replaced on the vehicle only if I was experiencing problems, this was not a recall notification. I took the vehicle to the dealer to have the pump replaced. I was later contacted by the dealer to be informed that my power steering gear is leaking and I need a whole new powersteering rack at the cost of $1400. I have read several similar complaints, and if GM has identified a problem with the power steering pump, the entire power steering rack should be considered a recall.

- Mason Ctiy , IA, USA

problem #54

Dec 082014

Traverse 6-cyl

  • 42,000 miles
On August 6, 2014 we had our vehicle serviced by the dealer due to an airbag recall and at the time the vehicle had 38,000 miles. Shortly there after we noticed a grinding noise when we made a right hand turn. At first it happened intermittently but eventually it became noticeable at low rates of speed (5 - 10 mph). Today we took the vehicle to the dealership for the third recall this being the power steering pump. We were informed that this was covered by GM but we also had a leak in our rack and pinion and it would cost $1200 to repair. We intend to fight this since it appears it may be linked to the steering recall. We also have noticed that the driver side seat belt has cut a groove into the plastic seatbelt cover near the shoulder harness. We were told that this was not related to the earlier seat belt recall which had been serviced. This could effect the integrity of the seat belt system if the belt gets snagged by the plastic groove which has appeared. This should not happen with a car that is less than 3 years old.

- Yardley , PA, USA

problem #53

Nov 262014

Traverse 6-cyl

  • 54,000 miles
Power steering failure.

- West Point, MS, USA

problem #52

Nov 202014

Traverse 6-cyl

  • 80,244 miles


Steering becomes extremely difficult at low speeds. Dealership said it was the rack and pinion steering and it isn't covered under warranty.

- Clayton, NY, USA

problem #51

Nov 072014


  • 63,000 miles
Was going on an exit ramp and power steering gave out causing vehicle extremely difficult to turn. Car then cut off. All the complaints on line about this.. are you serious? I will never buy another Chevy. Extremely dangerous. Vehicle is at the shop now. I no longer feel safe driving it even after repaired.

- Pelham, NC, USA

problem #50

Sep 302014


  • 44,000 miles
The contact owns a 2011 Chevrolet Traverse. The contact stated while driving approximately 20 mph, an abnormal sound emitted from the steering column and the steering wheel became difficult to turn. The vehicle was taken to the dealer for diagnostic testing and the power steering pump was replaced. The failure recurred. The vehicle was taken back to the dealer and it was determined that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

- Coon Rapids, MN, USA

problem #49

Nov 062013

Traverse 6-cyl

  • 5,700 miles
When driving my 2011 Traverse, it would reduce engine power and advise service. It would drop power to the point car was not drive able. I would shut car off. Wait and then able to drive it at low speeds (15 mph). This of course created a dangerous situation on the highway.

- Overland Park, KS, USA

problem #48

Aug 202014

Traverse 6-cyl

  • 51,300 miles


While parking during the turn into the parking place, the power steering ceased to function. Happened again when pulling out or turning at low speed the power steering stops working. It will come back if stop or sometimes on acceleration. Had it checked by mechanic and they could not tell what it was and just did the blanket you should try to replace the whole rack and pump assembly.

- Franklin, OH, USA

problem #47

Oct 082014

Traverse 6-cyl

  • 64,474 miles
Car was steering hard and leaking power steering fluid. Replaced power steering pump at local dealership at my expensive. This should be a safety issue not mechanical failure due to poor maintainence by owner, which was not the case. Lawyers or death before recalls. Now airbag danger. Have had three other recalls.

- Arizona City, AZ, USA

problem #46

Oct 052014

Traverse 6-cyl

  • 30,000 miles
While backing up at a very low speed the vehicle steering wheel locked up, I then realized the engine had shut off. I noted the key was still in the on position and the back up camera was still on. Restarted vehicle and no further problems were noticed. When attempting to duplicate this issue the only time I could get the steering wheel to lock up was if the key was removed from the ignition. Also back up camera would only stay on if the car was running and in reverse so it is unclear why the steering wheel locked up with the key in the on position. This could be a serious safety issue if it happened under different circumstances.

- Marlborough, CT, USA

problem #45

Sep 132014

Traverse 6-cyl

  • 62,000 miles
Power steering failed. Started with strong vibration in steering wheel a few hours before the failure. Car was very difficult to control safely at any speed. Dealer is looking at a significant leak in the steering fluid because it was below the minimum level. No visible evidence of a leak from where I park the car.

- Bountiful, UT, USA

problem #44

Aug 282014

Traverse 6-cyl

  • 46,700 miles
Complete loss of power steering caused by loss of power steering fluid. Lost control of steering, steering wheel locked-up. Fortunately traffic was light at the time and was able to slow down to stop in a controlled manner. Upon inspection, found significant puddle of steering fluid under the car. Appears to be a sudden failure, not a slow leak based on amount of fluid loss at the time of the problem. Restarted the car and was able to slowly make it home with no power steering, steering wheel was very difficult to turn. Consider this to be a serious safety issue, especially if this happens at higher speed in a busy traffic. Found many similar complaints in various owner forums online. Waiting for a dealer appointment to determine whether it's the pump, gear or fluid lines that caused the loss of steering fluid.

- Edwardsville, IL, USA

problem #43

Aug 042014


  • 88,000 miles
Power steering pump went out steering wheel locks up at low RPM or in neutral ridiculous at this mileage car is supposed to be upper class with upper class mechanical failures??

- Big Clifty, KY, USA

problem #42

May 122012

Traverse 6-cyl

  • 11,500 miles
Serpentine belt shredded, water pump, battery and power steering failed twice, once in 2012 and once in 2013. Serpentine belt replaced again in 2013 because it was damaged by a stone. Currently have lawsuit against GM to replace the car for safety reasons. They are dragging their feet. Lawsuit going on over a year.

- Port Clinton, OH, USA

problem #41

Aug 082014


  • 63,700 miles
The contact owns a 2011 Chevrolet Traverse. The contact stated that the steering wheel became difficult to turn while driving various speeds. The dealer stated that the steering wheel system needed to be repaired. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 63,700.

- Greenland , NH, USA

problem #40

Jul 252014

Traverse 6-cyl

  • 67,000 miles
On Friday, July 25, 2014, my 2011 Chevy Traverse stalled/shutdown while driving. I pulled out of a local gas station and immediately noticed that there was a noise coming from the engine. Almost simultaneously the car began to stall/shutdown. I pulled over to the shoulder (fortunately there was one). I turned the ac unit and radio off. I started the car without any noise. I drove approximately 1 mile, turned the ac back on and the car stalled/shutdown once again, this time as the car was going approximately 35 mph. To say the least, I was extremely distraught as the car lost power and steering. Fortunately, (for my family and Chevy), there were no children in the car and there was no accident. The service manager told me that the problem was related to the ac unit and wants to charge me almost $2,000 to fix! the ac unit was "fixed" back in June 2013 while car was under warranty. It is no longer covered by warranty. My issue is that the car stalled/shut down. A car shutting down at any speed is a clear and present danger. Traveling at 35 mph creates an even more dangerous situation. If the ac unit can stall a vehicle then this has to be an inherent design/production issue. There is no acceptable way that an ac unit can fail and thus cause the vehicle to shut down putting people's lives in danger. Hopefully, my incident report will prevent any future problems like this from occurring, and most importantly, protect people's lives.

- Katonah, NY, USA

problem #39

Jul 152013

Traverse 6-cyl

  • 121,000 miles
The contact owns a 2011 Chevrolet Traverse. The contact stated that the steering wheel became difficult to turn and there was an abnormal noise coming from the steering column. An independent mechanic repaired the vehicle. The manufacturer was notified. The failure mileage was 121,000. Updated 09/15/14

- Tallahassee, FL, USA

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