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CarComplaints.com Notes: There are a fair-number of power steering related complaints which is a continuation of problems from the previous model year. Considering the problem tends to happen beyond the standard warranty (73k+) it's best to avoid this vehicle or at least be prepared for the $1,300+ repair.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,413 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Traverse steering problems

steering problem

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2011 Chevrolet Traverse Owner Comments (Page 8 of 9)

« Read the previous 20 complaints

problem #21

Feb 282014

Traverse 6-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

Our 2011 Traverse has experienced no power steering at low speeds which has now resulted in no power steering at all.. my wife drives this vehicle every day with our children, she has had several close calls due to the fact of no power steering. While checking into the issue, I noticed that there are alot of individuals experiencing the same exact problem. This is not a convenience issue this is a huge safety issue!!! I can not believe nothing has been done about this yet, I have purchased several Chevrolet/GM products and currently own 4 different vehicle made by this company, I know there is a lot of people in the same boat as I am. There is no need for an accident or something worse to happen before this gets resolved.

- Clare, MI, USA

problem #20

Mar 242014

Traverse 6-cyl

  • 75,000 miles
My issue started when I was making left hand turns it would sound like the engine would make a loud noise with some grinding noise. Then it started happening with right hand turns as well. Took it to the dealership today and they believe that it is the transmission. After doing some research I found alot of similar issues. This needs to be fixed by GM. I am curious to see how this is handled by GM and the dealership. Basically it should be a no brainer, the vehicle is 4 years old, transmission should not go out that fast. Already filed a complaint and contacting GM this afternoon as well. I have a feeling this is going to be a fight. Below are other issues reported to NHTSA, I stopped looking after page 3 took car in for odd noise in steering. Was told pump was bad and seal was bad. Appears that this is a common issue with this type of vehicle and no recall has been made. Its not just one or two cars, after research is hundreds of cars. NHTSA id number: 10567931 loud whining sound coming from front end. When turning steering wheel slowly you can hear a loud scratching noise. Bought the car brand new and only have 17K miles in 3 years. Entire steering column had to be replaced. Power steering fluid leaking. NHTSA id number: 10566861 TL* the contact owns a 2011 Chevrolet Traverse. The contact stated that there was an abnormal vibration in the steering wheel when turning in either direction. The contact also indicated that the vehicle was stationary. The vehicle was taken to the dealer where the power steering fluid and pump were replaced but the failure was not remedied. The manufacturer was not notified. The failure mileage was 20,000. NHTSA id number: 10555889 power steering has issues at low speeds when turning. Dealer cost to replace pump and gear is 2,500! NHTSA id number: 10520885.

- Virginia Beach, VA, USA

problem #19

Mar 212014

Traverse 6-cyl

  • 71,905 miles
My check engine light came on Wednesday, March 19, 2014. On Friday morning, while driving to work, my car accelerated and then slowed down; going from approximately 70 mph to 15 mph. When I took it to the dealer they called me back and said the throttle body had gone bad and had to be replace. I was told by several other people that a throttle body should not be going bad this early in a car; as a matter if fact I have drive several cars well over 100,000 miles and never had a problem with the throttle body. This needs to be a recall because this is a family vehicle and many people are transporting precious family cargo. A car should not forcibly be decreasing from 70 to 15 mph. Having a bad crash is an understatement. Also the air conditioning has already had to be checked. This vehicle is putting a bad taste in my mouth. Anymore problems and it will get traded in. I will not get another Chevrolet for sure.

- Lyman, SC, USA

problem #18

Jan 312014

Traverse 6-cyl

  • 31,000 miles

A D V E R T I S E M E N T S

I was driving my car and attempting to turn right. All of a sudden the power steering failed and I almost was hit by a car going because I wasn't able to turn into the right hand lane. Because the steering wheel barely moved, the car instead of making the right, romped over on the divider.this happened 3 more times before it had to be towed. This happened when car was literally just at 37 months, one month out of the bumper to bumper warranty. I ended up paying a great deal for this repair.

- Plainsboro, NJ, USA

problem #17

Mar 072014

Traverse 6-cyl

  • 26,945 miles
I was driving my car and attempting to turn onto a busy street. All of a sudden the power steering failed and I almost was hit by a car going 35 miles because I wasn't able to turn into the right hand lane. Because the steering wheel barely moved, I turned into the left lane of the street. This happened 3 more times before I brought the car to the shop. It seems this problem is occurring in many Chevrolet Traverses (as seen by the number of complaints about this issue and the class action lawsuit, aguilar V. General Motors). I had to pay the dealership to fix my car and pay for a rental car while it was getting fixed. I am worried this problem will continue as it has in multiple Chevrolet Traverses manufactured in the same year. I believe my car is extremely unsafe for my family to be in and believe there should be a recall to fully fix this power steering issue.

- Potomac, MD, USA

problem #16

Aug 012013

Traverse 6-cyl

  • 54,000 miles
Took car in for odd noise in steering. Was told pump was bad and seal was bad. Appears that this is a common issue with this type of vehicle and no recall has been made. Its not just one or two cars, after research is hundreds of cars.

- Montgomery, IL, USA

problem #15

Oct 012013

Traverse

  • 15,500 miles

A D V E R T I S E M E N T S

Loud whining sound coming from front end. When turning steering wheel slowly you can hear a loud scratching noise. Bought the car brand new and only have 17K miles in 3 years. Entire steering column had to be replaced. Power steering fluid leaking.

- Villa Park, IL, USA

problem #14

Dec 252013

Traverse

  • 60,000 miles
The contact owns a 2011 Chevrolet Traverse. The contact was driving 15 mph when the power steering assist failed. The vehicle was not taken to a dealer for inspection or repairs. The manufacturer was not notified on the issue. The VIN was unavailable. The approximate failure mileage was 60000.

- Philadelphia, PA, USA

problem #13

Aug 092011

Traverse

  • 20,000 miles
The contact owns a 2011 Chevrolet Traverse. The contact stated that there was an abnormal vibration in the steering wheel when turning in either direction. The contact also indicated that the vehicle was stationary. The vehicle was taken to the dealer where the power steering fluid and pump were replaced but the failure was not remedied. The manufacturer was not notified. The failure mileage was 20,000. The VIN was not available.

- Coeur D'alene, ID, USA

problem #12

Sep 212013

Traverse

  • 69,632 miles
The contact owns a 2011 Chevrolet Traverse. The contact was driving 15 mph when the power steering failed. The contact coasted off road, shut off and restarted the vehicle. The vehicle began to perform normally but the failure soon recurred. The vehicle was taken to a local dealer for repair where it was diagnosed with having leaks in the power steering pump as well as the rack and pinion. The vehicle was repaired and the manufacturer was made aware of the incident. The failure mileage was 69,632.

- Medaryville, IN, USA

problem #11

Aug 062012

Traverse 6-cyl

  • 58,000 miles

A D V E R T I S E M E N T S

While turning, my steering wheel locks up. Almost impossible to turn at times. It has made a squeaking noise for a while, but the "locking" just starting about 6 weeks ago. It doesn't happen all of the time and happens at various speeds while turning.

- Robinson, TX, USA

problem #10

Jun 272013

Traverse 6-cyl

  • 70,000 miles
When you try to turn the steering wheel and the car is in drive to come out of a parking space, the steering wheel will not turn. Periodically while driving and making left turns primarily, the power steering is gone. You have to turn the wheel very hard to make a left turn. This happens daily in all weather conditions, both day and night. I took the vehicle to the dealer, and was told this is normal. However, each day, it becomes harder and harder to turn the steering wheel. I can not make any sudden turns, because the steering wheel will not turn and I am scared that my car will be hit, because I am not always able to turn the steering wheel.

- Elmhurst, IL, USA

problem #9

May 012013

Traverse 6-cyl

  • 95,000 miles
Power steering has issues at low speeds when turning. Dealer cost to replace pump and gear is 2,500!

- Spring Green, WI, USA

problem #8

Jun 132013

Traverse

  • 45,120 miles
I was parking, backing into parking spot going maybe 2 to 3 miles and hour, tried to put car into park, was a little difficult. Then tried to take key out of ignition switch and key would not come out. Then realized windows would not roll down (all 4). I locked the keys in the car with the locking fob. Later in the day a person came to me and said my lights and radio were on, due to the fact I had different people try to get the keys out of the ignition thought out the night I know the radio was off while we talked about how to get the keys out. The next morning I took the car into the dealer to be fixed. I have a warranty after market on the car. The dealer said the warranty company will not cover repairs. I am trying to find out if others have had this same problem.

- Poinciana, FL, USA

problem #7

May 272013

Traverse 6-cyl

  • 41,000 miles
Took vehicle to dealer on Wednesday 06 / 05 / 13 squeaking noise / wining / it sounds like coming from steering wheel when turning the steering wheel left or right. Chevy dealer further inspected and found noise to be coming from steering gear housing. Recommended putting on revised housing to correct this condition and recommended to be installed and flush system to convert to atf. Told must perform this procedure to get rid of noise. GM should repair knowing they have this problems with steering gear housing with no charge.

- Stockbridge, MI, USA

problem #6

May 112012

Traverse

  • 11,000 miles
Around May 11, 2012, on the Ohio turnpike, accelerating to 65 mph, my car began to make a loud repetitive noise under the hood. After a few miles, a battery service light came on. The car began to overheat and become difficult to steer. As I reached a pullover, the power steering failed and everything else quit working (radio, lights, etc.) I turned the car off and could not turn it back on. When the car was towed, we found the belt was shredded and dragged behind the car. I was told there was a problem with the water pump. The car was about 11 mos old and had about 11,000 miles on it. On June 2, 2013, deja vu. As I left a store and accelerated to 45 mph, my car began to make a loud repetitive noise under the hood. As I accelerated, the noises were louder and faster. I drove about 5 miles to walmart, the noises continued, so I drove home, about 5 miles. In the morning, I drove the car very slowly because I thought the belt was shredding again, and as I drove more slowly, the noise (from the pieces of the belt slapping around the engine) became less and I hoped I could make the belt last until I got to the dealer. The service battery light came on and when I turned left at an intersection near the dealership, the car was very hard to steer and I could barely turn into the dealership. The driver following me said he could see the shredded belt dragging. I learned there had been other cars on which the belt had shredded and that there was a service bulletin to put a lining in to protect the belt from damage, not sure if this had been done on my car I learned there is also a recall related to the water pump. In both cases, I was fortunate not to be in heavy traffic, near trucks, or passing on a country road. This seems very dangerous to me.

- Port Clinton, OH, USA

problem #5

Apr 152013

Traverse 6-cyl

  • 51,550 miles
High pitched squeal/squeaky noise coming from the steering column when turning either left or right at all forward speeds, reverse and stationary. My local dealership where I purchased the vehicle new says this is a problem with the "rack and pinion assembly" and has been a recall item on 2009 & 2010 Traverses, but not on the 2011-2013. They examined the vehicle (for a cost of $39.95) and said they could repair it for $435.54, but said it would not be a problem to drive it as is until it gets worse of affects the steering operation. They have done 2 such repairs on 2011 models. I believe that as this is happening at 29 months (since newly purchased by myself) and at such a low mileage to have steering issues, I would think this must be a persistent design/engineering defect. I hope the NHTSA and saferar.gov would initiate a recall. My wife drives 140 mile trips often to visit our daughter's family and our grandchildren often ride with her in the Traverse and we have driven the Traverse to myrtle beach, kitty hawk, nc, Pennsylvania and Mississippi and I am concerned for my family's safety. Chevrolet usa should step up to correct the problem at their cost. I have noted one other report of this steering problem on this website and those who my dealership said paid for the fix on their Traverses. There are certain to be many more who haven't reported the issue to you and I urge you to initiate the recall. Thank you.

- Murfreesboro, NC, USA

problem #4

Apr 302013

Traverse

  • 10,823 miles
The contact owns a 2011 Chevrolet Traverse. The contact stated that the brake light illuminated. The contact took the vehicle to a dealer. The dealer stated that the brake fluid was low and the front passenger's side brake caliper was leaking. The dealer replaced the brake hose gasket, added brake fluid, and replaced the brake caliper on the passenger's side. The dealer also noticed that the vehicle had worn tie-rods and replaced them both. The contact stated that after the repair, the steering wheel started to squeak when being turned. The contact took the vehicle back to the dealer and the dealer replaced the steering housing. The failure mileage was 10,823.

- Mcclellandtown, PA, USA

problem #3

Feb 052013

Traverse

  • 1 miles
I first took my vehicle into jim ball Pontiac a GM certified dealer in orchard park, NY because of a whining noise by engine. They told me it was a leak in power steering box and serviced it. The. Ext day after I picked up the vehicle I was driving up to an intersection to make a left and the vehicle began whining really loud. My steering locked up during my left hand turn cause me to drive head on with 2 other vehicles that were traveling about 50 mph. I was able to avoid accident and after I pulled over the steering was normal in about 20 seconds. The vehicle was relooked at jim ball and they blamed it on a bubble in the line. I opened a case with GM regarding this and I'm not getting much help.

- Blasdell, NY, USA

problem #2

Jun 262012

Traverse 6-cyl

  • Automatic transmission
  • 44,000 miles
The contact owns a 2011 Chevrolet Traverse. The contact was driving 10 mph and making a turn when he heard noises coming from the front of the vehicle. He also noticed that the steering wheel had seized. The vehicle was taken to the dealer where the dealer advised that they had to replace the steering pump. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 44,000 and the current mileage was 50,000. Updated 8/23/12 the consumer stated according to the dealer the rack and pinion needed to bereplaced. The vehicle was repaired. Updated 09/06/2012

- Fremont, CA, USA

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