So I bought a used 2013 Chevy Volt back in 2016. All was well with the car until the airbag sensor for the passenger kept going on and off. It would chime at me saying the airbag was off and to get them serviced. It would only happen when a passenger was in the seat or something heavy was on it. A couple other times the car would say to service my airbags is when I would drive over a bump and turn my headlights on and off.
My dad plugged his little diagnose tool into the car and it said the occupancy sensor was bad for the passenger seat. I took the car to my local Chevy dealer and they were gonna charge me a good chunk of change to diagnose what I already knew. They told me that if what I said was true, then the job would be around 700 dollars as the way the seat was designed, they'd have to replace the seat(or so I was told). I asked around for salvage parts and if that would be worth it. I asked to see if there were other reasons for the issue. I asked around for quotes of labor so I didn't have to use the dealership and shell out 700.
Everyone I had asked said I should have the dealer do the work. So I didn't have that money and didn't really drive passengers around so I decided to wait. Finally, in July of 2019 I bit the bullet and took it in to the dealership. The associate took my car, we did the paperwork to set up the work and what not. I had asked what would happen if the work they did did not fix the issue, would I be responsible? He said, don't worry until we come across that bridge. Foolishly, I continued with the job. Dropped it off at 8am sharp with an appointment. Associate said I'd have the car by the end of business. I didn't get the car until nearly 2 days later. Anyways, they didn't replace the seat as the lovely stain from coffee is still there. Before they did the work, they texted me and quoted me upwards of $1000 for everything. They had quoted me $700 before and I had proof of that, so I had only paid 700 instead of the 1000 they wanted. Thankfully, the work they did fixed the problem.
What I am upset about is the fact I had to use my own money because a sensor inside the seat had failed. Not my fault at all. I've read others had complained so I should add my complaint as well. This should be a recall item as it is directly related to driver and passenger safety and is also not from user error. I've kept my receipt of the work in hope that a recall comes and can get some or all of my money back. Many months later in 11/19, the work has still held up and I feel safe transporting passengers now. Sucks that I had to use my own money and be without a car for a few days. Thanks for reading!
A D V E R T I S E M E N T S
So I bought a used 2013 Chevy Volt back in 2016. All was well with the car until the airbag sensor for the passenger kept going on and off. It would chime at me saying the airbag was off and to get them serviced. It would only happen when a passenger was in the seat or something heavy was on it. A couple other times the car would say to service my airbags is when I would drive over a bump and turn my headlights on and off.
My dad plugged his little diagnose tool into the car and it said the occupancy sensor was bad for the passenger seat. I took the car to my local Chevy dealer and they were gonna charge me a good chunk of change to diagnose what I already knew. They told me that if what I said was true, then the job would be around 700 dollars as the way the seat was designed, they'd have to replace the seat(or so I was told). I asked around for salvage parts and if that would be worth it. I asked to see if there were other reasons for the issue. I asked around for quotes of labor so I didn't have to use the dealership and shell out 700.
Everyone I had asked said I should have the dealer do the work. So I didn't have that money and didn't really drive passengers around so I decided to wait. Finally, in July of 2019 I bit the bullet and took it in to the dealership. The associate took my car, we did the paperwork to set up the work and what not. I had asked what would happen if the work they did did not fix the issue, would I be responsible? He said, don't worry until we come across that bridge. Foolishly, I continued with the job. Dropped it off at 8am sharp with an appointment. Associate said I'd have the car by the end of business. I didn't get the car until nearly 2 days later. Anyways, they didn't replace the seat as the lovely stain from coffee is still there. Before they did the work, they texted me and quoted me upwards of $1000 for everything. They had quoted me $700 before and I had proof of that, so I had only paid 700 instead of the 1000 they wanted. Thankfully, the work they did fixed the problem.
What I am upset about is the fact I had to use my own money because a sensor inside the seat had failed. Not my fault at all. I've read others had complained so I should add my complaint as well. This should be a recall item as it is directly related to driver and passenger safety and is also not from user error. I've kept my receipt of the work in hope that a recall comes and can get some or all of my money back. Many months later in 11/19, the work has still held up and I feel safe transporting passengers now. Sucks that I had to use my own money and be without a car for a few days. Thanks for reading!
- Garrett F., Thousand Oaks, CA, US