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TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES THAT MAY HAVE RADIO DISPLAY WILL NOT RESPOND TO TOUCH OR WILL MAKE RANDOM SELECTIONS WITH NO USER INPUT BUT THE AUDIO VOLUME AND STEERING WHEEL CONTROLS CONTINUE TO FUNCTION NORMALLY. REMOVE POWER FROM THE INFO DISPLAY MODULE BY REMOVING THE FUSE. AFTER POWER IS RESTORED DISPLAY SHOULD RETURN TO NORMAL FUNCTIONALITY. IF CONCERN IS CORRECTED PLEASE RELEASE THE VEHICLE BACK TO THE CUSTOMER. PLEASE DO NOT REPLACE ANY PARTS FOR THIS CONCERN.

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Date Published
FEB 17, 2016
NHTSA TSB #
10095601
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