This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmissions jerks hard when you go from a low speed to a higher speed. Plus it won't respnd when you press on the gas. Tried crossing an intersection and got stuck in the middle for a few seconds with cara coming at me because it would not go. Was pressing on the gas but no response. Now the paint is al bubbling up around the edge of my hood. The transmission issues has been going on since I got the car. Chrysler will do nothing. The paint started a couple months ago.
First, the two batteries in the vehicles are failing prematurely. Ours just failed about a week after the start/stop system light activated on dash. Our van was parked for 7 days at an airport and upon returning from vacation the batteries were dead and unable to be recharged. Ironically, my sister-in law in California whom we were visiting, had the exact same problem with theirs while we were there. Again, a 2017 Chrysler Pacifica. My research shows this is a reoccurring issue all across the country according to google research and carcomplaints.com. Some people are having their van die or stall while in motion. Second, there is a problem with the paint bubbling up around the hood edges. Again, my research on google and carcomplaints.com reveals many are suffering this bubbling paint issue. Last, the transmission has an extremely hard shift intermittently between 10 to 15 mph. So hard in fact, it feels as if you have been rear ended. Again, research on google and carcomplaints, com and Pacifica forums, indicate this is not an isolated issue. Many are experiencing this issue.
I've only had this Chrysler Pacifica limited for 3 months, before buying I didn't see that the hood was rusting underneath the paint. The paint is bubbling up at the end of the hood. Is this happening with other Pacificas?
Vehicle "jerks" when automatically shifting. This happens at slow speeds, while in motion, on city streets. Has been taken to dealer, and was told nothing could be done unless the "check engine" light was on. Passenger side sliding door will retract as if something is blocking its track when there is nothing there. Paint is bubbling on the hood
- Cincinnati, OH, USA
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The pacifiaca will stall on you iin the middle of traffic while your driving it which can cause a seriously bad accident. And when it do this then it take off which can cause you to hurt someone as well. Very unsafe I've taken it in do the dealership where I purchase it they said it was recall this the 4X I taken it in for the same thing. Now the rear doors from time to time will open. As of today I only have can use one rear door the other door do ot open at all. I'm terrify of drivng this van. I've have spoken too several other owners who's also going throught the same thing will someone please look into the pacficia more closely thisnis a death trap.
Last night, I opened my car door that was parked in a parking lot to put my 4 year old daughter in her car seat. The sliding car door fell off, driver's rear window shattered. This is unacceptable. A door does not fall off. The entire door fell off and not only did it fall on top of me that I had to catch it but the door scratched the whole driver's side. Glass shattered and pieces of glass flung at my 4 year old daughter. I have had over 6 recalls on this vehicle and now the whole door falls off. I'm at a loss of words right now but the safety of this vehicle is not safe, at all!!!! I need someone to contact me regarding this asap!
While the car was parked the auto door button failed to close the sliding driver's side door. When manually trying to close the sliding door the door fell off the vehicle smashing the rear window.
First the drivers side front strut is making noise already has been to dealer for it still doing same thing. Hatch doesn't open all the time, passenger sliding door making noise both issues taking to dealer still not right and making noise, drivers side sliding door just closed. While driving car car will just not go at all dealer did software on it and it's still doing same thing. Dealer had my car for well over a week for it to be doing the same thing have another appointment Monday 12/10/18. I hate this car wish I kept my other one.
Doors of vehicle pop back open after they close almost every time, and up to 3 times. On one occasion the door closed pn its own almost injuring my daughter. Doors have randomely opened hours after they have been latched and locked on 3 occasions.
I was stopped at a stop sign, and when I tried accelerating the vehicle wouldn't move, it has just shut off, when I tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.
Side sliding doors on both sides open and close randomly whether the vehicle is in motion or stationary and in park. These doors have opened on their own while traveling on the road and while parked over night. They have closed unexpectedly pinning a passenger attempting to enter the vehicle.
I was on my way to my son's doctor appointment, pulled into the hospital/clinic parking lot, parked my vehicle and turned it off. I heard a pop after I turned it off and when I stepped outside, I smelled smoke. Dark smoke was coming up both sides of the hood so I got my son out of his car seat, ran away from the vehicle and called 911. In a matter of minutes the front of the vehicle was in flames. The fire department was quick on the scene and put out the fire, but it was gas so it took some time to put out. Vehicle is total loss. I contacted Chrysler and they have not called me. An inspector they hired has and is looking at the vehicle this week.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the plastic covering on the door latch was too thick. As a result, the latch would tighten when an object touched the lock, even as the door was locked. The contact stated that a child's finger was crushed when the child touched the plastic while the door was locked. It was unknown if medical attention was received. There was no warning prior to the failure. The vehicle was taken to the island Chrysler Dodge Jeep Ram dealer (1239 hylan blvd, staten island, NY 10305, 718-408-8968) where it was diagnosed that the vehicle was operating as designed. However, when the contact placed a straw on the plastic covering while the door was locked, the plastic crushed the straw. The dealer kept the vehicle for further investigation. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,400.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side sliding door operated independently. Doan Dodge Chrysler Jeep Ram Fiat (4477 ridge rd w, rochester, NY) was contacted and confirmed the failure on the vehicle; however, no remedy was offered because the dealer needed to contact the manufacturer. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 12,000.
The driver side rear sliding door on various occasions almost completes the closing process as it comes to lock it beeps and bounces back. The vehicle was stationary and no obstructions in the way. In other instances more recently the transmission had a rough shift on lower gears. The rear automatic cargo door starts opening and gets stuck at the midway point.
On two occasions, when the vehicle was powered off, the passenger door on the driver's side began to close without warning and push against my body while I was loading my child into her car seat. The keys were not near the vehicle when this happened and no one else was around, so no buttons were being pushed to prompt the door to begin closing. I had to push against the door with my body to get it to retract. In one case, it tried to close on me a second time.
The rear sliding doors do not close and latch properly. They will almost fully close and then pop back open like something is in the way. It started with the drivers side only. Now, both sides do it. The dealership has replaced the motors, latches, fuel door sensors, updated software, every component of the door they can and cannot fix the problem. It is intermittent, but frequent. In an attempt to fix the problem, the Chrysler mechanic turned the pinch sensor down so low that it now poses a safety problem because the door does not sense if an object is in it, until it has fully closed and then pops back open. It only happens when the vehicle is stationary (I.e. the doors do not open by themselves when driving). It doesn't matter how I open or close the doors (I.e. with the overhead interior button, the interior door button, the exterior door button, the remote or pull the physical exterior handle). After 8 months of trying to fix it, Chrysler is replacing my vehicle. The dealership had at least one other person with the same problem after I first brought my vehicle in.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA