This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after multiple attempts with several unknown warning lights illuminated. Roadside assistance was requested. The vehicle was jump started. The vehicle was previously repaired under NHTSA campaign number: 19V348000 (electrical system). The vehicle was taken to ganley Chrysler of Aurora (161 w garfield rd, Aurora, oh 44202) where the contact was informed that the main battery and the stop/start battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the batteries were no longer covered under warranty. The failure mileage was 18,900.
The contact owned a 2017 Chrysler Pacifica. While driving approximately 35 mph, the vehicle suddenly shut off. The vehicle was taken to autonation Chrysler (interstate 35, fort worth, tx) where it was diagnosed that the battery was faulty. The vehicle was not repaired and was returned to the dealer. The manufacturer was not notified. The VIN and failure mileage were not available.
- Ft. Worth, TX, USA
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- Reminderville, OH, USA