This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact was a law enforcement officer. While a mother was attempting to exit a 2002 Dodge Ram 2500 with the engine running, the two year old passenger in the vehicle shifted the vehicle from the park position into reverse. The vehicle rolled backwards and caused the mother to fall. The child subsequently fell out of the vehicle and was run over by front driver's side wheel. The child was transported by ambulance to the nearby hospital. The child was pronounced deceased upon arrival. A police report was filed. The police report number was: 2017-6489. The contact was concerned that the shift interlock function failed to operate as intended. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 138,013..updated 09/07/17
Driving down the interstate going about 75 mph I needed to brake but noticed the truck was not slowing down and the RPM were not reducing, in fact they were increasing. Despite me not having my foot on the pedal the truck would not slow down. I had to use extreme pressure on the brakes and pull off the road to get the truck to slow down. Once slowed if I released pressure off the brakes the truck would start to accelerate. I put the truck into park and the RPM went up to 5000 and stayed. I turn off the truck and turned it back on to find the rpms immediately go up to 5000 rpms. I turned off the truck got out and noticed smoke and heat coming out from my wheels, due to the extreme braking required to stop the truck. Knowing something of cars I decided to look at the throttle body to see if it was jammed open and removed air filter assemble. When I removed the air filter assembly I found the air filter assemble O-ring (the seal that goes between the throttle body and air filter assembly) jammed between the throttle body housing and valve, valve was about 45 degrees from the closed position. Part of the seal was still between the air filter assembly and throttle body housing and the other part was jammed in the throttle body. I reassembled the air filter assembly without to seal and continued to drive. I had to replace the rotors and front brake pads due to the extreme braking of the incident.
The contact owns a 2002 Dodge Ram 2500. While parked with the key in the ignition and the engine shut off, the contact's child haphazardly moved the gear shifter, which was located on the steering column. The vehicle began to roll backward and crashed into another vehicle. There was a recall under NHTSA campaign id number: 07V55500 (power train:automatic transmission:lever and linkage:column shift) but the manufacturer stated that the VIN was not included in the recall. The vehicle was taken to the dealer for diagnostics where the technician stated that the shift inner lock system would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 70,000.
1) electrical problems. Lights kept going in and out 2) dash cracking and crumbling. Pieces falling into air vents and preventing windshield from defrosting! dangerous! could cause an accident. Dash is in such bad shape that if passenger air bag were to be deployed it could kill someone due to flying pieces of hard plastic all over the vehicle. Make Dodge recall this product! what are you waiting for? you already have thousands of complaints for this problem!
The contact owns a 2002 Dodge Ram 2500. While driving approximately 60 mph, the vehicle suddenly began to decelerate and came to a stop independently. The vehicle was taken to a transmission repair facility for diagnostic testing where the technician advised that a bolt in the tail shaft of the transmission would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000.
- Orrtanna, PA, USA
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- Carpentersville, IL, USA