definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,144 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 2500 steering problems

steering problem

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2002 Dodge Ram 2500 Owner Comments

problem #8

Jun 112013

Ram 2500 6-cyl Diesel

  • 171,000 miles


The contact owns a 2002 Dodge Ram 2500. The contact stated while driving approximately 2 mph he heard a snapping sound in the steering. The contact inspected the vehicle and noticed the steering shaft connecting to the steering box had fractured. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 171,000.

- Eagle Point, OR, USA

problem #7

Nov 012007

Ram 2500 6-cyl

  • 60,000 miles
The steering in the 2nd generation Ram is subpar. They road walk, and get so far out of alignment they can not be properly aligned. This is shown as Dodge went from one steering design (a better one) to another in 2000 year trucks. In 2003 they tried to improve on the system but it was not any good. Now they are putting on the 2009/10 steering components on the 2003-2008 trucks leaving the 2000-2002 trucks to suffer from a highly dangerous and unreliable steering setup. The trucks road walk all over the road, the steering constantly shifts and the steering wheel is never truly in the correct position. Dodge needs to come up with a redesigned steering replacement for these trucks and stop leaving it up to the owner to fix their mistake!

- Mesquite, TX, USA

problem #6

Mar 242011

Ram 2500 4WD 8-cyl

  • 109,000 miles
The vehicle in question is a 2002 Dodge Ram 2500 pickup.although no failure was experienced, it came very close. Steering became very loose and was allowed to go till there was A1/2 inch travel of the steering wheel from side to side. Upon inspection and removal of the intermediate shaft it was discovered to have the lower universal joint in complete failure do to corrosion and complete loss of the bearing. The vehicle is out of warranty but Dodge was asked to review the case. I was offered a free oil change and was told because the truck was out of warranty they would;D not offer any assistance. This ia safety issue and should be addressed. Looking online there are numerous complains of the this part having to be changed out many times in the course of the trucks life. Typically any where from 4500 miles and up!

- Chesapeake, VA, USA

problem #5

May 102004

Ram 2500 6-cyl Diesel

  • Manual transmission
  • 0 miles


There has been no failure yet that I know of but I own a 2002 Dodge 2500 with the cummins turbo diesel engine. This truck was built with only two (2) grease fittings in the steering gear. This is an insufficent number and will cause premature failure of the ball joints and tie rods.

- Virginia Beach, VA, USA

problem #4

Mar 152003

Ram 2500

  • Automatic transmission
  • 5,000 miles
I brought my truck to the dealer because it pulled to the right and shuddered at 75mph. I had already had 3 alignments on it since I bought it. Dealer said it was due to the tire wear. Tires wore out at 27,000 miles. Dealer was shocked; it?S a new truck the tires should have lasted 40,000 miles. I got new tires but the truck still pulls right and now it is starting to shudder at 65mph. I have had a pull problem since day one. I have also noticed that the raido lights and all dash lights go out when the key is turned to the rear and giggled a bit. I am bringing the truck in to the shop again this week. I hope it can be fixed.

- Carthage, NY, USA

problem #3

Apr 012002

Ram 2500 4WD 10-cyl

  • Manual transmission
  • 150 miles
Poor steering control. Vehicle drifts. Loosness in steering. Manufacturer's reresentative states the problem cannot be corrected. All Dodge 2002 pickup have problems with steering. The steering has been worked on since the first 150 miles of being new. Vehicle has approximately 14,000 miles to date.

- Jordan Valley, OR, USA

problem #2

Mar 042003

(reported on)

Ram 2500

  • miles
The vehicles steering, transmission and suspension failed.

- Council Bluffs, IA, USA

problem #1

Feb 152002

Ram 2500 4WD Diesel

  • Automatic transmission
  • miles
When driving at any speed, steering makes loud noise, sounds like steering is going to fall apart. Dealership replaced steering column; however, problem is still occurring.

- Council Bluffs, IA, USA

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