This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall was informed early last year via recall notice about the issue, when I contacted Dodge to get service they informed me that the parts were not available. I inquired about the safety of driving and they commented..if you don't feel safe you should not drive the vehicle. That is a poor answer for a $400.00 vehicle. Another issue that is a real safety matter even though denied by Dodge is the dashboard on the truck is a hazard due to chunks that fly at you due to the breakdown of the inferior plastic that was utilized...according to a former service manager @ Dodge. I went to Dodge and they stated it was poor maintenance and had I asked during my warranty would of covered a portion of the repair. How is this poor treatment when you google the issue and thousands of comments appear on this matter? below it requests the date, I am unsure of the exact date just recall it being early last year
Takata recall" our pick up was scheduled for a recall repair at "flower motors" montrose co 81401, December 22, 2015 it was in the shop all day. Followed by a call, "we do not have the part"S. we will call you. We have called numerous times, feel like a huge runaround. They do not have parts. We would like to drive our pickup safely again as it is inconveniently sitting! loaner vehicle" please advise.
My complaint refers to NHTSA-safety recall number: R26/nhtsa15V-312; recall date: May 29,2015.involving the takata airbag inflators: My vehicle was named: 2003 Dodge Ram 2500 with a cummins diesel by the manufacturer, Chrysler, dba ""fca- us -llc pobx 218008, auburn hills Michigan. One week later, I notified my local Dodge dealer: (huntington New York Jeep, Chrysler, Dodge, Ram located at 1220 East jericho turnpike, huntington, New York 11743, phone: 1-866-525-7118. I called the dealership today and their reply was, "the part to correct this is still not in". this is a very serious health & safety issue. It has been 8 months since my recall notice. I want your Agency to determine if Chrysler has put a plan in place to deliver the parts to the dealers and what is the specific timeline and provide the public with the name, job title, address & phone number of the persons at Chrysler who are being held accountable for this remedy, yet to be performed.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received a recall notification for the air bags. The part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spring, TX, USA
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Takata recall. I set the notice aside and misplaced it. Out of sight, out of mind. I received it so long ago I have forgotten the date. I have never received the notice that the part is in and to bring my truck in for replacement. I received two recalls before on steering problems and was told that they didn't qualify even though I had already had to have them fixed on my own.
I contacted Dodge dealer in April of 2015 to inspect tie rod end steering linkage. They informed me that they can not get the parts, it's going on a year now. I contacted Chrysler about this and they informed me that the dealership has the parts. How am I supposed to get this recall addressed?
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 15V312000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/10/16 updated 03/17/16.
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/06/16 updated 11/20/2017
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags) and the dealer stated that the part was not available beyond a reasonable time frame, which was longer than a year. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 15V312000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect. Updated 04/14/16;updated 05/02/18
Takata recall. The fca air bag recall is a joke. They take your information and then say parts are not available and you will be notified. Not good enough. How about we expect replacement air bags before you get injured. Not we will notify you. How about providing some kind of update after 6 months. The government let these people off way to easy. It is not enough to tell the government that we will recall these vehicles and then never do it. What is being done to be sure that they are following through with these repairs" are they hoping that the owners will just stop asking for the repairs? the public should at least be given an update on when they think parts will become available. Their recall system does not even provide you with a document to prove that you ever requested repairs. I had the dealership by my house just put my information on a piece of paper and then told me I would be notified when a part was available. How does the dealership or fca even know that that dealership is waiting on an air bag for my vehicle" I had the same recall on my Ford and I will tell you it was taken seriously and my replacement parts was marked urgent in their system and it was taken care of within days not months.
Takata recall. The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15V312000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/10/16 updated 4/27/18
A D V E R T I S E M E N T S
- Saint Charles, MO, USA