The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/18/15 updated 10/16/2017

- Deridder, LA, USA

I purchased my P/U new 2003. I received a notice of recall for defective air bag inflator housing - P78. Today I called my dealer, mid county Chrysler in port arthur, tx, to set up an appointment as instructed on the notice. They refused to set up the appointment and reported " the parts are not available". I asked to added to a call list to schedule an appointment once the parts were available and they refused saying " we are not allowed to actuate a list, you have to call back to schedule appointment at a later date. By not having a call list to put my name on, the dealer is making it my responsibility to get my car repaired. In the past had a recall on a Ford vehicle which ended up never being repaired because, that dealer kept telling me that they didn't have the part or didn't have the time to take care of the problem. I did call over and over and over again with that one. It did no goo..... now it is seemly starting all over again ! I think they need to have a call back list for when the parts are available and get this issued fixed... this is a safety issue ! I think this is not my responsibility, I didn't build the 2003 pick up or sell it ! now it feels like they are running out on what is expected of them... just like the Ford dealer did! only this time I am not wiling to keep calling like the last time ! if they have been sued to make this a recall issue or someone was injured because of it, you would think that they are responsible and liable ! they should be taking a bit more of solving the problem ! thank you, [xxx] owner of 2003 Dodge P/U information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port Arthur, TX, USA

The contact owns a 2003 Dodge Ram 2500. The contact stated that NHTSA campaign number: 14V770000 (air bags) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact stated that, intermittently, the air bag light illuminated on the instrument panel. The approximate failure mileage was 95,000.

- Abilene, TX, USA

Your recall notice information is incorrect. As follows...is required for full public disclosure. Air bag inflators... drivers side... P40 / NHTSA 14V-354 ( not listed on your recall list.) this is the drivers air bag..! air bag inflators.. pass. Side.. P78 / NHTSA 14V-770 ( only the passenger side is on your warning list to consumers).

- Callahan, FL, USA

The contact owns a 2003 Dodge Ram 2500. The contact stated that while driving approximately 40 mph, the vehicle crashed into a deer and the air bags failed to deploy. A police report was not filed and no injuries were sustained. The vehicle was repaired. The contact also mentioned that there was second crash where the vehicle was T-boned on the driver's side and the air bags failed to deploy again. The vehicle was destroyed. The vehicle was included in NHTSA campaign id number: 14V770000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

- Blairsville , GA, USA

The contact owns a 2003 Dodge Ram 2500. The contact received a notification for NHTSA campaign number: 14V770000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Santa Teresa, NM, USA

The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 14V770000 (air bags). The dealer was unable to determine when the part would become available to schedule the recall repair. The contact called the dealer for weeks and was not able to schedule an appointment. The manufacturer was notified and was not able to provide a reasonable timeframe of when the parts would become available. The contact was not experiencing a failure.

- Joplin , MO, USA

The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V770000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Callahan, FL, USA

The contact owns a 2003 Dodge Ram 2500. The contact received a notification for NHTSA campaign numbers: 13V528000 (steering) and 14V354000 (air bags). The contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Honolulu, HI, USA

The dash on my truck is cracked into small pieces that are very dangerous. The pieces are sharp because they are broke into little triangles. The pointed ends will injure or kill someone during a crash! also the airbag light is on and I can't get it repaired because the dash has to be removed and it is in little pieces. This means that because of this dash I don't have an airbag! I called Dodge(along with everyone else) and they pretty much told me they didn't care. I asked them if my truck was safe to drive and he said "no".

- Dyersburg, TN, USA

The dash has cracked into multiple razor sharp spintered sections. In the event of a frontal crash, with air bags deployed, its possible these spintered sections will cause severe facial and bodily trauma to any passengers in the vehicle.

- Simms, TX, USA

All Dodge Ram from 2000-2005 have dash problems. They break and fall apart. They cost around $1500-1800 to get them replaced. They don't tell you when you buy it. So why does the NHTSA not do anything about it. If you have wreck and the airbags deploy, there are sharp edges in between you and the bags. They will cut your face, arms, or worse kill you. Is it going to take innocent people getting murdered by Dodge's negligence for somebody to do something. They are defective. Make Dodge recall the dash and install a new safer one. I do not want people to be killed, including myself and family.

- Jackson, MS, USA

The contact owned a 2003 Dodge Ram 2500. The contact stated that while driving approximately 65 mph, with the cruise control engaged, the consumer crashed into a tree. The air bags did not deploy. During the failure, the contact lost consciousness due to a medical issue. A police report was filed. The contact was hospitalized and sustained minor injuries. The vehicle was destroyed. The manufacturer was contacted, but not made aware of the failure. The failure and current mileages were 92,000. Updated 8/29/11 updated 09/28/11

- Ft. Worth, TX, USA

While driving at 40 mph vehicle was involved in a head on collision and air bags did not deploy.

- Greer, SC, USA

The brake pedal went to the floor when the brake was applied. Also the air bags failed to deploy. The air condition was inoperative.

- Salem, OR, USA