really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
85,636 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 body / paint problems

body / paint problem

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2004 Dodge Ram 2500 Owner Comments

problem #11

Nov 102015

Ram 2500

  • miles


The contact owns a 2004 Dodge Ram 2500. The contact stated that there was a failure with the control module associated with the trailer wiring short circuiting. The failure prevented the trailer from being hauled. The contact smelled a strong odor of burning wires. The dealer indicated that there was a national back order for the part, which was more than eight months ago. The contact was unable to determine when the vehicle would be repaired. The manufacturer was notified of the failure. The failure mileage was not available. Updated 10/04/16

- Andover, MN, USA

problem #10

Jan 302016

Ram 2500

  • 105,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that the dashboard was cracking. The contact felt unsafe due to the potential air bag deployment. The vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

- Miami, FL, USA

problem #9

Jul 172015

Ram 2500

  • 72,000 miles
The front drivers side door won't unlock or open from the outside. It only opens from the inside.

- Highlands Ranch, CO, USA

problem #8

Jul 242014

Ram 2500

  • 120,000 miles


Drivers side door would not unlock. Had to open using the inside door handle. Key would not unlock or the remote also. Safety hazard with children inside and keys inside the vehicle! have read where this has been going on some time with Dodge Ram with the drivers door. Should have a recall. Thank you

- Desmoines, IA, USA

problem #7

Dec 272013

Ram 2500

  • 27,000 miles
Brake job 10-21-2010 brake lines 1-3-2014 9-24-2013 new oil pan $60.45 2 new rear brake rotors $213.45 L. rear brake hose $24.42 oil pan gasket $37.45 1 set ceramic brake pads $54.88 rt. Rear brake hose $24.42 8qt oil $40 1 set parking brake shoes $64.59 1 3/16X36" brake line 8.00 1 oil filter 6.50 1 hardware kit $49.33 1 L. front brake hose $56.54 L. exhaust manifold $217 $381.80 1 R. front brake hose $56.54 other parts $320.06 tax $19.09 brake fluid 5.00 $1414.95 3 hrs. Labor@60.00 $580.89 tax 9.62 +2.5 hrs@65.00 $346.54 Dodge said sorry nine years old and nine Maine winters! if I knew at the time about the nine winters gee I want a truck longer than nine winters, I guess moving my Dodge truck South, how many years will it last now Dodge?

- Old Town, ME, USA

problem #6

Jun 122012

Ram 2500 6-cyl Diesel

  • 145,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that the rear driver's side wheel well had become corroded. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 145,000.

- Wrightstown, NJ, USA

problem #5

Feb 182012

Ram 2500

  • 191,000 miles


The contact owns a 2004 Dodge Ram 2500. The contact stated that he was unable to enter the vehicle after exiting whether using the keyless entry fob or the manual key. The contact would have to leave the window open and reach through the window to open the door from the inside of the vehicle in order to enter. Neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle repaired. The current and the failure mileages were 191,000.

- Tulsa, OK, USA

problem #4

Nov 182011

Ram 2500

  • 120,000 miles
2004 Dodge Ram 2500 diesel 4X4. Last Friday the driver's door lock actuator just stopped working. Cannot open door from the outside with the key fob or by turning the key. The plunger thingy moves up a bit, but not enough to unlock the door - and you cannot pull it up manually. Just looked online and there are many many many reports of the same thing. Would be interested if there were a covered recall for this.

- Auburn, WA, USA

problem #3

Jul 182010

Ram 2500 4WD

  • 134,759 miles
I have a 2004 Dodge Ram 2500 quad cab 4X4, and in July 2009, the dash cracked, with what I am left to guess is due to sunlight destroying on the plastic Chrysler uses to make the dash. I have called several regional dealers about the cost of replacing the dash, with the lowest cost as a consumer at $829.65 I was cleaning the dashboard July 2010, I'll typically clean my truck every 2-3 weeks, and as I wiped off the dash, one of the sharp edges on the dash cut the palm of my hand. This was not careless user error, I believe this is a manufacturer defect due to poor material choice for constructing a dash. I do keep the dash covered with a sun shield in parking lots where the sun is intense, and I have window tinting on the side and rear windows, and a strip on the top of the windshield, in hopes of preventing further damage. For the past year I have had the dash crack, it has caused more cracks, causing unsightly damage and a cut on the hand.

- Casselberry, FL, USA

problem #2

May 272010

Ram 2500

  • 27,233 miles
Grab-handle on windshield pillar pulled out of it's attachment bolts, potentially allowing driver to fall from vehicle upon entering vehicle. Grab-handle is totally plastic, not reinforced with metal. Assuming that the passenger side grab-handle is made the same way. Driver weighed approximately 180 pounds. This is a 4WD truck, and sits very high off the ground. The windshield mounted grab-handles are necessary to pull oneself up into the cab. These grab-handles are made as if they are cosmetic items, and not properly reinforced. I was shocked to find this was the case, and feel it is a serious safety flaw.

- Yarmouth, ME, USA

problem #1

Mar 032005

Ram 2500 4WD 10-cyl Diesel

  • Automatic transmission
  • miles
Rattle comes from center dashboard area. Started approximately 7 months after purchase. 16 months after purchase ratler is still heard and rarely goes away as it did several months ago.

- Cheyenne, WY, USA

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