hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,294 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 suspension problems

suspension problem

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2004 Dodge Ram 2500 Owner Comments

problem #7

Mar 082010

Ram 2500

  • 217,000 miles


The contact owns a 2004 Dodge 2500 hd. The contact was driving approximately 5 mph on a gravel road surface. A clanking noise was coming from the front end of the vehicle. The vehicle was taken to an authorized dealer. The front lower and upper ball joints; and rear brakes were replaced. The failure continued after the service repair. The vehicle was taken to an authorized dealer on a separate occasion for the identical failure. The technician detected the lower and upper ball joints repair were performed incorrectly, and several required parts were not installed on the vehicle. The contact was displeased with the authorized dealer for not taking responsible for the insufficient repair. The vehicle was repaired at the owners expense. The failure mileage was 217,000. The VIN was not available. The current mileage was 220,000.

- Northfield , MN, USA

problem #6

May 052008

Ram 2500

  • 35,000 miles
The contact owns a 2004 Dodge Ram 2500. While driving 60 mph he struck a pothole, and then the front end of the vehicle began to shimmy. The vehicle was taken to an authorized dealer for inspection. The technician replaced all four tires. After the repair the failure resurfaced. The technician recommended the replacement of the tie rods, ball joints and steering damper. No repairs were made. The failure mileage was 27,000. The current mileage was 35,000.

- Mesa, AZ, USA

problem #5

Feb 242004

Ram 2500 4WD 6-cyl Diesel

  • Manual transmission
  • 60,000 miles
With normal driving the upper and lower front ball joints went out of my truck within the first 60,000 miles, then 20,000 miles later I am having to replace a lower ball joint again in addition to a wheel bearing/hub assembly. In talking to other Dodge owners and the shop that did my repair work I have found that this is a very common problem with Dodge trucks, in fact the ball joints were back-ordered when I had them repaired the first time. Worn out ball joints make the truck unsafe to drive and cause uneven wear on tires - meaning that I keep having to replace tires as well.

- Greenwood, MO, USA

problem #4

May 302007

Ram 2500 4WD Diesel

  • Manual transmission
  • 59,500 miles


My husband drives his 2004 Dodge 3/4 ton diesel pick up every day to work. About a week ago he noticed that it had developed a vibration when he stopped. Believing it be a brake problem he took it to our mechanic shop and had them look it over. We were completely noplussed to discover that all of his front ball joints had failed. We were then told that is a common problem with this brand and that it was because there are no grease fittings on the factory installed parts. We had both the lower and upper ball joints replaced at the time.

- Driftwood, TX, USA

problem #3

Dec 102006

Ram 2500 6-cyl Diesel

  • Automatic transmission
  • miles
- the contact stated that the 2004 Dodge Ram 2500 had a recall listed in the local newspaper for front wheel hub and bearing unit replacement. The contact stated the recall in the newspaper was for year 2006 Dodge Ram. He had repairs done for lower ball joints, tie rod ends replaced, wheel bearings replaced for the right front wheel, and a wheel alignment. The contact felt that this vehicle should be part of the recall due to the repairs he had done for the front end of his vehicle. The current mileage was 96318. Updated 03/30/07.

- Tustin, MI, USA

problem #2

Nov 062006

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 52,555 miles
My 2004 Dodge Ram 2500 developed a vibration in the front end a about 35,000 miles. It was most noticeable at low speeds turning to the left. It got worse and by 50,000 miles began to appear at speeds from 45 mph and up. At 52,000 miles the dealer found that both cv joints were bad along with both upper and lower ball joints. Both cv joints, all four ball joints, and the lt front hub and bearings were replaced. I have the replaced parts except the cv joints which were returned to Chrysler.

- Georgetown, ME, USA

problem #1

Apr 012004

Ram 2500 4WD Diesel

  • Automatic transmission
  • 5,000 miles
The contact owns a 2004 Dodge Ram 2500 diesel. The contact complained about front upper and lower ball joint problem. The failure mileage the first time was 5000 miles, the upper ball joints had to be replaced. The failure mileages the second time was 20,300 miles and the upper and lower ball joints had to be replaced. The upper ball joints were changed twice, and the lower ball joints were replaced once in a year and a half period. The factory tire size was lt26570R17. At first incident the tires and rims were factory equipment, and at the second incident it was after market equipment.

- Keaau, HI, USA

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