This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 2500. The contact stated that the gear shift selector would move into any gear without depressing the brakes or without the key being in the ignition. The contact was concerned of the potential safety risk involved with the failure. The vehicle was not repaired. The approximate failure mileage was 195,000 and the current mileage was 200,000. Updated 09/28/10 updated 10/01/10
The contact's truck jumped out of park into reverse on its own. He talked to the dealer, and the dealer told him to call daimler Chrysler. They claimed they would have to see what the problem was. This was the third time this happened. The last time it happened was on 8-26-05 and the truck almost ran over him. On 8-31-05 the dealer was suppose to tear down the transmission and fix it. Had 20,000 miles left on warranty. It was 70,000 miles power train warranty, and daimler/Chrysler were not sure if the repair work will be covered under the warranty.
On a couple of occasions vehicle was running and it popped into reverse. Second time this happened wa son February 8, 2005, a trailer was attached to vehicle. While at store, pacific feed store 554 East osage, pacific, mo. 63069 vehicle popped into reverse. Trailer jackknifed and caused damage to the side of the vehicle above the rear passenger side wheel and tailgate. No police report on incident because no other vehicles were involved. Dealer told consumer to have truck serviced, consumer done so immediately, then contacted manufacturer. Dealer found problem with linkage for transmission. Dealer repaired problem. Manufacture rwas supposed to send an inspector to inspect vehicle. When inspector called consumer to schedule an inspection, consumer gave a time for inspection, then inspector called back and told consumer that he had received an E-mail from manufacturer that stating he was to do nothing further with consumer's vehicle. Manufacturer then contacted consumer by mail, stating that since vehicle was repaired they could not adequately access the claim, and based on this information, they were denying consumer's claim.
Vehicle is owned by company and driven by sales staff. The operator stopped the vehicle on level paved surface and shifted to park then exited the vehicle with park brake off and the engine running. When the operator returned 1 to 2 minutes later the vehicle had moved rearward about 40 feet accross a public roadway. It struck a light pole and knocked it over. The rear bumper was also damaged. The vehicle was found in reverse ('R' illuminated) after the incident.
Vehicle slipped out of the park gear to reverse gear. This caused the vehicle to roll back into a wall. Dealership was notified, but did not resolve the problem.
- Hemet, CA, USA
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I pulled up to a local gas station and placed the shift lever in the park position as indicated by the shift indicator leaving the vehicle running as I went in to get an air chuck. I was inside maybe a minute and came out to find my truck had gone into reverse and backed out into a busy street and crashed into a tree a little ways down. The vehicle was still running and the indicator still read park but the truck was clearly in reverse. The rear bumper was pushed in as well as the right rear fender and back edge of the truck box.
A D V E R T I S E M E N T S
- Purcell, OK, USA