This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The contact received the recall letter January of 2013 and followed up with his dealership for a repair date on a weekly basis; however, the dealer stated the contact was number ten on the waiting list and did not know when the part would be available. There are no failures at this time.
The contact owns a 2005 Dodge Ram 2500. The contact stated that she received notification for NHTSA campaign number: 13V528000 (steering) and was concerned about her safety since the parts were not available to service the defect. The dealer was contacted and the manufacturer was made aware of the problem, who was unable to provide a time frame for when the part would become available. The contact had not experienced a failure.
The contact owns a 2005 Dodge Ram 2500. The contact stated that she received a notice for recall NHTSA campaign number: 13V528000 (steering). The contact mentioned that she was very concerned for her safety since she received both of the notices and the parts still not available. The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not experience the failure. The current mileage was 75,000.
2005 Dodge Ram 3500. Consumer writes in regards to unsatisfactory customer service at dealership in completing recall notice. The consumer stated he called the dealer 4 times and was put on hold. The 5th time, he was transferred to the service manager's voice mail, where he left his name and number. No one returned his call.
The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V528000 (steering) and stated that the parts were not available. The manufacturer was contacted and provided an unreasonable estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
- Blountville, TN, USA
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TL- the contact owns a 2005 Dodge Ram 2500. The contact stated that he had his vehicle repaired under recall NHTSA campaign number: 13V528000 (steering) however after the repair was made swapped out the steering linkages that reverted the vehicle to the previous safety issue described in NHTSA campaign number: 09V005000 (steering) that originally the contact did not have until the recall was performed. The vehicle was taken to the dealer for diagnostic. The dealer stated they had to swap out the steering linkaging to comply with safety recall:13V528000 and the entire linkage would need to be reverted back to the original defective part. The manufacture was made aware of the failure. The vehicle was not repair. The vehicle was not repaired. The approximate failure mileage was 136,000 miles.
Any time I would hit uneven pavement (bridge approach, pothole, dip in road, edge of shoulder) my truck would go into a violent and uncontrollable shaking. This occurred on a regular basis. Each time, I would not be able to regain control until the speed of the vehicle slowed to approx. 15 or 20 mph. If on a straight stretch of road, it would hold straight until I regained control. If in a curve, the truck would either cross over or run off the road. When describing the symptoms to multiple Dodge dealers, they referred to the issue as the "Dodge death wobble". I have received two notices from Dodge/Chrysler regarding recalls. On the first recall, upon inspection, I was told that my truck did not qualify. By the time the second recall was released, I had already replaced all of my steering linkage to a new Chrysler/mopar design. This upgrade was completed because Dodge no longer offered parts for the 2003-2008 models and the only factory support parts option was to put 2009 steering linkage on an older truck. Per the recall notice, I submitted my service records and charges to Chrysler for reimbursement. My total cost to replace my steering linkage was approximately $715. The upgraded steering linkage has prevented loss of control from occurring again. I was contacted by phone and advised that my vehicle was not repaired with mopar parts and I needed to submit additional service records. When I challenged this feedback and asked to speak with a member of management, I was placed on hold when the representative then returned to advise that my truck did not qualify for the recall because it was not originally built with the defective parts. I again asked to speak with a member of management and was told I could not do so. I was told that I would be placed on a request list and should expect to hear back from someone within 24 hours.
After driving over an abrupt bridge abutment, the vehicle's front end began an oscillation or death wobble until the speed was reduced below 45mph. This was experienced 2 other times similar set up with road irregularity at 60 mph. Tie rods and ball joints replaced in front end, thrust angle aligned, problem remains.
I was driving down a side street and my right tie rod drop off losing control we went into on coming traffic, and crashed into the curb, luckily missing oncoming cars. Had the vehicle towed to perfection tire and 3 days later they not only replace the right tie rod but also the left tie rod, upper ball joints, lower ball joints, and replacing the right tire from accident. Costing me $1,911.33. A few weeks later, I get a letter from Chrysler stating a problem with the left tie rod and if you have already experienced this condition and have paid to have it repaired, to send your original receipts to Chrysler customer assistance. I did do this and they said this doesn't apply. We were suppose to tow our 5th wheel that day and go on our anniversary vacation. Thank god we were not on a freeway going 65 mph. I don't think we would have survived this trip, and possibly taking out a few others folks too. Makes me feel very uncomfortable knowing someone else out there may have the same issue.
TL- the contact owns a 2005 Dodge Ram 2500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2005 Dodge Ram 2500. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported November 2013, there should have been a remedy available before February 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair and the dealer was only receiving one recall kit per week. The contact had not experienced a failure.
The contact owns a 2005 Dodge Ram 2500. The contact received a notification under NHTSA campaign number: 13V528000 (steering) and the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified. There are no failures at this time.
The contact owns a 2005 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V528000 (steering). The remedy was repaired in the recall for the tie rod; however, the failure recurred. The failure occurred three times over a period of eight years. The vehicle was towed to the dealer where the mechanic diagnosed that the tie rod needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 40,000.
I have a 2005 Dodge Ram 2500 and recently the infamous "death wobble" has returned. It seems to happen only when the temperature of the outside air is above freezing, I'm going more than 65mph, and I hit a bump. The vehicle shakes uncontrollably, is almost impossible to keep the steering straight, and dangerously hard to remain in one lane. I must slow down rapidly to a speed under 45 to regain control.
The contact owns a 2005 Dodge Ram 2500. The contact was driving 5 mph when the steering rod became fractured. The vehicle was towed to an independent mechanic for inspection. The contact was informed that the tire rod, bushings and the front tires needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the incident. The approximate failure mileage was 139,000.
2005 Dodge Ram 2500. Consumer writes in regards to tie rod recall notice and seeks reimbursement for repairs. The consumer stated the part failed on his vehicle, and he had to pay out of pocket for the repair.
The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V528000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
The contact owns a 2005 Dodge Ram 2500. The contact stated that while driving 70 mph, the vehicle started to shake violently. The vehicle was taken to an independent mechanic where the technician diagnosed that a bracket and the steering linkage assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 75,000 and the current mileage was 147,000.
The contact owns a 2005 Dodge Ram 2500. The contact was driving approximately 5 mph when he noticed an abnormal noise from the front driver's side wheel. The contact received notification of NHTSA campaign 13V528000 (steering) but was informed by the dealer that he could not make an appointment for repairs until after January 6, 2014. The vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 59,000.
A D V E R T I S E M E N T S
- Hamburg, PA, USA