CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,479 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver door latch is defective thus failing to notify the sensor that the door is actually closed. The door, although closed, registers open. The door ajar warning sounds on the dash board, dome lights stay on and doors do not lock. I am concerned that the defective latch may affect airbag deployment because the doors intermittently fail to lock. I began searching Ford forums only to find that this is an issue for many Ford owners. I contacted Ford Motor Corporation only to be informed that they knew nothing of this issue. It would be appropriate for Ford to acknowledge this issue, repair the faulty part at their expense, and continue to follow industry standards best practices.
My driver side door does not register as closed. The cabin lights stay on and the doors don't always lock because the car thinks the door is ajar when it is not. When driving the car I get an alarm in the dashboard that continually states the driver side door is ajar.
Door ajar light stays on so the doors cant lock the dome light stays on and Ford will not recall this unsafe problem there seems to be an existing problem with this model that the driver's door will not close properly and won't lock just went it gets out of warranty. The dome light stays on and the dashboard alerts keep going off. Called Ford and they won't fix the problem. This is unsafe to drive and this model should be recalled. $600 for repair
- Towaco , NJ, USA
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The contact owns a 2012 Ford Edge. The contact stated that the front driver side door would not close properly and would set off the alarm. The vehicle was taken to the dealer who stated that the sensor in the door that confirms the door is closed and locked needed to be replaced. The vehicle was not repaired. The failure mileage was 50,000. The VIN was not available.
Driver door shows not closed, lights are on, display shows door ajar and the bell is ringing.very difficult to drive night time with the interior lights on shinning in your face. Also the display is shows request to acknowledge and to validate information regarding the door being open. The symptom is increasing every day going to 90%+ now when get in the car we start being afraid to use the car now
When driver's door is closed, the "door ajar" light is still on the display. You can slam the door hard several times before it will go off. Many times, it reappears after you begin driving. This causes a safety hazard to my family because my wife is not able to lock the doors when inside the car. (the "door ajar" will not allow it to be locked).
Drive door ajar on panel, doors won't lock, interior light stays on initially, while driving it will say to shift to park due to the door ajar...when you accelerate, the doors do not lock like normal. After turning car off sometimes can't lock to vehicle and the interior light stays on for about 5 minutes.
Door ajar signal will intermittently activate even though drivers door is closed. This also means that dome lights will not go off and that the doors will not lock. This is apparently a very common issue with the Ford Edge and it needs to be escalated to a recall for fix.
Driver's side door ajar sensor always reads the door as open. This causes the car to chime every time you accelerate from a complete stop, the interior lights stay illuminated, and prevents the doors from automatically locking when the vehicle is in motion. The chime is a distraction and also causes the driver to ignore the alarm which means you could not notice some other, more serious malfunction in a timely manner. The interior lights make parking at night very dangerous as it's hard to see outside of the vehicle. And the doors not locking automatically is obviously dangerous. On top of all this, you cannot unlock the door from the outside if the proximity key is inside the vehicle when it thinks the door is open. If someone is used to being able to do this, it's very easy to lock yourself out of your car. It happened to me yesterday. Glad I didn't have a baby stuck in there. Instead I just had to pay $60 for a locksmith. Attempting to clean the area where the sensor is located does not fix the issue. And the process to replace the sensor is either very expensive or far beyond most people's ability (it requires complete disassembly of the door). This means a lot of people won't bother to repair it and there will be a lot of Ford vehicles on the road with this problem. Watch out for them in a parking lot.
A fault in the door latch on the drivers side is malfunctioning and sends a signal that the door is open when it is not. Besides being annoying, I fear the fact that the doors do not lock while the vehicle is in motion. They could be locked manually, but I have two small children that can not lock them on their own. I fear that if we were in an accident, they could be thrown from the car due to not having the doors locked. At this point I do not even want to drive my children anywhere in this vehicle. It is a safety issue!
A few months ago, the driver side door ajar light began staying on when the door was closed properly. This causes the lights to stay on inside the car along with the annoying beeping sound. What really concerns me is that I have my daughter in the vehicle with me and being that the doors won't lock as the light is now on continuously, she would be able to open the door at any time. Just wait until there is a major injury from this before being recalled, isn't that how it usually works?
Driver's side door ajar light is illuminated and will not go off even though door is closed. Light is distracting when driving. Door open warning relay part # misw6169 is bad and needs replacing.
Driver door ajar light comes on. Door has to be opened and closed in the park position several times before the alert goes away. Constantly check the door and it is indeed closed but alert is still there.
The contact owns a 2012 Ford Edge. While driving at 30 mph, the vehicle lost power. The vehicle was taken to an independent mechanic. The technician diagnosed that the battery and the key fob needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light continuously illuminated. The contact stated that the door had to be continuously shut in order for the light and the chime to deactivate. The contact mentioned that he had to exit through another door on some occasions due to the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,500.
Door sensor failure causing dash warning light to say" door ajar". this causes interior lights to stay on even after door has been closed and you leave your car.
When I get into the car and shut the drivers side door, I get an error the door is ajar. Clearly it is not but a relentless beeping is warning me of the trouble. The doom light will not go out and the doors will not lock. When I get out of the car the lights stay on for five minutes, indicating a door is still open.
A D V E R T I S E M E N T S
- Joelton, TN, USA