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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,479 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge electrical problems

electrical problem

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2012 Ford Edge Owner Comments (Page 18 of 23)

« Read the previous 20 complaints

problem #115

Mar 022015

Edge 6-cyl

  • 52,000 miles

A D V E R T I S E M E N T S

The door ajar switch stays on when the drivers door is closed and latched. This is a known problem and easily searchable on many vehicle forums and youtube.

- California , MD, USA

problem #114

Dec 152014

Edge

  • 28,000 miles
The net effect is that the car's interior lights will not go off nor will the doors lock when the car is in motion making it difficult to see at night and impossible to secure the doors from being opened at any speed. History: In Dec 2014 my Ford Edge drivers door "open" indicator would occasionally not turn off after the door had been securely closed. This happened about once a week and by closing the door with a bit more force would it then turn off. Over the next three months the indicator light would work for a period of time and then fail again. Starting in February 2015 the light became more difficult to get to go off until March when the indicator light never goes off. The effect of the door not registering as closed causes the interior lights to remain on, the doors not to lock and the occasional dinging that the door is open. Although capable of being driven this makes the car unsafe as the doors are impossible to lock when the vehicle is in motion at any speed and the interior lights remain lit making it very difficult to see at night.

- Centennial, CO, USA

problem #113

Feb 022015

Edge 4-cyl

  • 39,050 miles
The door ajar sensor on the driver side door fails to function properly making the vehicle react as though the door is open even though it is actually closed. This prevents the doors from locking and prevents the dome light from turning off. The door ajar alarm and light will not stop alerting the driver to the problem. Because the doors will not lock, there is a danger to driver and passengers while moving. When dome light fails to turn off, the car battery can run down preventing the car from starting.

- Napa, CA, USA

problem #112

Oct 152013

Edge

  • 38,500 miles

A D V E R T I S E M E N T S

With the driver door closed, display shows door ajar and the dome lights are on. The car doesn't lock the doors too. It is dangerous to drive with the lights on straight in your face! this a security failure and seems to be epidemic on Ford cars. Dealers are charging $400 to $500 to replace the faulty switch inside the door latch. Ford should recall as a safety matter and do the repair for free.

- Buena Park, CA, USA

problem #111

Mar 112015

Edge

  • 29,000 miles
Driving down the road when my sensor indicted that the driver's door was ajar. I pulled over to the side of the road and slammed the door multiple times. The sensor still told me the door was ajar. This will not go off. It has been two weeks now. The dome light will also stay on draining my battery. Ford needs to recall the sensors. When I look on line there are multiple other driver's door sensor issues with this vehicle. The chime warning is constant. Please recall these so I can feel safe in my vehicle!

- Shelby Township, MI, USA

problem #110

Mar 122014

Edge 6-cyl

  • 40,000 miles
2012 Ford Edge sel driver door latch ajar light comes, inside lights and will not turn off, door latch need to be replace.

- Rochester, NY, USA

problem #109

Dec 302014

Edge

  • 56,500 miles

A D V E R T I S E M E N T S

About 90% of the time -- at all speeds of 0-75 -- the warning light shows the driver door is ajar, which causes the dome lights to stay on, and the door locks will not lock. This is extremely unsafe when driving in the city and stop at a red light -- anyone could open the door and get inside. When the dome lights are on, it is difficult to see at night, especially when backing the car.

- Borger, TX, USA

problem #108

Nov 012014

Edge

  • 40,000 miles
Driver side front door, door ajar light says on. Have to slam the door several times to get it to turn off and some times that does not even work. This seems to be a common problem with these vehicles.

- Bellmont, IL, USA

problem #107

Feb 202015

Edge

  • miles
Says door is ajar when its not. Dome light will not turn off, wont lock, and beeps constantly when not in park until I try to close the door, that is already closed. Have to open and close, open and close, open and close until it turns off. Has happened numerous times. This is not just an annoyance issue.

- Bartlett, IL, USA

problem #106

Mar 102015

Edge

  • 30,000 miles
The door ajar signal constantly stays on after I've already made sure the door was shut. This has happened multiple times in the last two weeks. My interior lights do not shut off until I've slammed the door about 5-6 times. It's really hard to tell if they've shut off in the daytime and so I'm fearful I may come out to my battery being dead. It also scares me to see it come on while I'm driving with my daughter as I'm unsure whether the door is properly latched. This needs to be a recall so that all drivers experiencing this issue can get this fixed immediately.

- Cedar Lake, IN, USA

problem #105

Feb 252015

Edge

  • 50,000 miles

A D V E R T I S E M E N T S

Door sensor ajar malfunctioning. Dome light in car staying on causing night driving hazard. Doors not locking while driving due to sensor malfunction. Sensor incorporated in door latch. Door latch has to be replaced to rectify.

- Palm Springs, CA, USA

problem #104

Mar 032015

Edge

  • 31,500 miles
Drivers door ajar light illuminated when door is closed....not allowing the door to lock while in motion.

- Great Falls, MT, USA

problem #103

Mar 012015

Edge 6-cyl

  • 38,000 miles
Door always indicate open. Because of this issue the car can't be lock. Also the light inside is always on can't be turn off and this is a driving hazar.

- Tampa, FL, USA

problem #102

Mar 022015

Edge 6-cyl

  • 33,000 miles
Ford Edge sport 2012. Driver side door lock actuator fails and/or gives false readings. Driver side console displays door open indicator. I have to repeatedly open and close to the door to clear the indicator light. It usually happens right when I enter the vehicle but has happened while driving. I pulled over and opened/closed the door to clear the message.

- La Puente, CA, USA

problem #101

Feb 132014

Edge

  • 40,000 miles
Driver's door sensor not working properly. Driver's door ajar warning stays on even when door is clearly closed. Because of this, the inside dome light stays on. When first entering vehicle in the mornings, interior light does not come on. Because of this I am unable to lock the doors when driving.

- Philadelphia, PA, USA

problem #100

Mar 042015

Edge 4-cyl

  • 43,000 miles
The sensor for the door ajar on the driver side is bad and I cannot lock my driver door due to the alarm sound from my display panel. The door automatically unlocks putting my safety at risk in parking lots, dangerous areas, and when I am driving. The Ford dealer tells me this has happened to hundreds of these vehicles and is an obvious manufacturer issue but there is no recall as of yet. This is a major safety hazard due to the inability to lock the door when the vehicle is in motion or lock the door when you enter the vehicle for personal safety.

- Wilson, NC, USA

problem #99

Sep 012014

Edge

  • 50,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light continuously illuminated when the door was secured. The failure caused the interior and the head lights to illuminate causing the battery to drain. The failure recurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the entire door lock mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

- San Tan Valley, AZ, USA

problem #98

Nov 202013

Edge 6-cyl

  • Automatic transmission
  • 28,000 miles
The contact owns a 2012 Ford Edge. The contact stated that after starting the engine, the door ajar warning light illuminated however, the door was closed in a secure position. In addition, the interior lights activated. The failure recurred whenever the vehicle was operable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000. Updated 04/13/15 updated 6/29/2015

- Manhattan, IL, USA

problem #97

Mar 102014

Edge

  • 45,000 miles
The sensor in my drivers door does not recognize the door is closed. As I'm driving the doors will not lock and the interior lights flash on and off because the electrical system thinks the door is opening. Also the vehicle alerts me with every bump I hit in the road that the door is ajar with a screen alert and ringing bell. I brought this to the dealership and spent $150 to have it cleaned which helped for 6 months and now it is acting up again.

- St. Paul, MN, USA

problem #96

Feb 272015

Edge

  • 45,500 miles
The driver side door ajar warning sensor stays on. This caused interior and exterior lights to remain on. Took hours to "fool" the system to get warning sensor to deactivate, consequently all lights went out. Ford dealership service department swore they never heard of this yet owner complaints are all over the internet.

- Marina Del Rey, CA, USA

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