CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,479 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Edge. The contact stated that the front driver side door warning light illuminated even though the door was closed securely. In addition, the interior dome lights remained illuminated. The vehicle was taken to the dealer, where the door ajar sensor was replaced. The failure recurred two years later. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.
The contact owns a 2012 Ford Edge. The contact stated that the four interior doors failed to lock. In addition, the front driver side door warning indicator illuminated even when the doors were closed securely. The vehicle was taken to the dealer, who sprayed a lubricant to the front driver side door but the failure persisted. The manufacturer was notified. The approximate failure mileage was 32,000.
The contact owns a 2012 Ford Edge. While driving at night, the door ajar warning indicator illuminated and the interior lighting remained lit. Also, the contact stated that the doors were not able to be locked from the inside due to a faulty door latch. The failure recurred on numerous occasions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.
My 2012 Ford Edge has been experiencing some electrical issues. One of them being the "door ajar" warning light. This warning light will keep my inside lights on if I am not able to clear the warning. I usually need to slam the door a couple of times and if that doesn't work then I need to restart the car and close the door and then turn the car off and usually this will clear it. I hear this is happening to quite a few Ford vehicles and think this should be looked into for a recall. If you don't realize that your cars inside lights stay on then it could drain your battery and leave you stranded.
- Bethel Park, PA, USA
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Door ajar light goes on at instrument panel showing driver's door is ajar. Actually the door is secure and closed. This happens at certain times and not all the time.
Door ajar warning constantly on ever after opening and closing door several time. Took it to dealer and repair made, but in June 2014 the issue began again (approx 21000 miles). Returned to dealer second time and they replaced the part. Now at 32000 miles the issue continues causing safety concerns with doors not locking when driving with this issue. When manually pushing down the door locks, the doors will immediately unlock automatically. Every time I brake the interior lights turn on and the warning chime sounds. This is a major safety concern with my five year old in my car. Now the warranty is expired and it will cost nearly $500 to fix since Ford refuses to recall the defective door switches/latches.
Driver door open sensor went off causing interior lights to come on and alarm start going off. This was at 8:30 pm on a rural road. I lost my night vision and swerved off the side of the road causing my 11 year old to strike her head on the side window of the vehicle and damage to the front spoiler. This sensor has been replaced under warranty and tsb was issued by Ford 6 months ago. The police officer that came said his brother has a Ford F-150 that the same thing happened to him and he totaled his truck at night. After doing an internet search for Ford driver door open while driving and found numerous websites dedicated to the problem and immense number of accidents. How long can Ford get away with this safety issue before someone dies if they haven't already?
Driver's side door sensor not working properly. Drivers side door ajar warning stays on even when door is clearly closed. Because of this, the inside dome light stays on. When first entering vehicle in the mornings, interior light does not come on.
The door latch sensor switch is having intermittent issues and at times is showing an alarm "driver door ajar" that the door was not closed even though it was. Please fix asap. Many drivers with same make and model are having the same ongoing issue. Recall needs to be set in place.
Door latch does not register the door as being closed. This results in the door ajar indicator being lit when the door is locked. This impairs the ability to drive at night as the interior lights will not turn off.
The door latch sensor switch was having intermittent issues and at times was showing an alarm that the door was not closed even though it was. When this happens, the door locks would de-energize and unlock even though the car was moving. This problem would also cause the exterior & interior lights to stay on when the key was turned off draining the battery. This is a safety issue and should be recalled by Ford.
Summary: Driving and message appears on dash cluster telling me that my driver door ajar and dome light comes on and doors won't lock! called dealership and no recall issued but cost of repair is a ridiculous $300-$500! apparently there are a lot of similar complaints like this all over the place and the dealership even said that its very common issue with the Edge. I feel that this is unsafe while I'm driving with my family because of the distraction of the "dinging" sound as well as the dome light while night driving! this needs to be a recall in my opinion being that this is a safety issue obviously.
Driver side door alert does not recognize that door is closed. Dome light is on while driving, and chimes go off. After every stop, chime and display says to shift to park. Doors will not lock with fob.
The contact owns a 2012 Ford Edge. The contact stated while driving at various speeds, the door ajar warning indicator chime multiple times. The contact mentioned that the lighting on the instrument panel malfunctioned. The vehicle was taken to the dealer where the technician cleaned the sensor. However, the failure recurred. The vehicle was not repaired. The failure mileage was 30,000. Updated 03/10/15 updated 06/17/2015
Drivers side door latch is not working properly. Vehicle does not recognize the door is closed and as a result will not lock the doors as normal and causes interior lights to stay on. Door ajar warning constantly goes off.
The contact owns a 2012 Ford Edge. The contact stated that the front driver side door ajar warning light illuminated when driving but the door was secured. As a result, the interior light remained illuminated and a chime sounded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000. The VIN was not available.
Dome light stays on = creates night driving hazard. Dome light on creates safety hazard when parked in public area at night. False door ajar signal prevents the driver from recognizing a real door ajar situation = safety issue the doors will not lock-= safety issue. Issue = door ajar signal stays on when door is closed, interior light stays on, inability to lock the door while in the vehicle, and faulty door latch. This is a safety issue that needs a recall.
A D V E R T I S E M E N T S
- Evansville, WI, USA