Print this page Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge windows / windshield problems

windows / windshield problem

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2012 Ford Edge Owner Comments

problem #1

May 202012


  • 13,000 miles


The contact owns 2012 Ford Edge. The contact stated that when the air conditioning unit was activated, there was a white, powdery substance being emitted from the ventilation. The vehicle was taken to the dealer at least five times but they were unable to identify the substance. In addition, they could not provide a diagnosis for the failure. The vehicle was then taken to another dealer who inspected and cleaned the air conditioning unit however, the failure recurred the following day. The manufacturer was notified by email but the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 13,000.

- La Quinta, CA, USA

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