The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. The contact's vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified and informed the contact that there was no open recall and it was not a known failure. The contact became aware of NHTSA Campaign Number: 22V413000 (Power Train), which he associated to the failure. The failure mileage was approximately 60,000. The VIN was not available.

- Hamden, CT, USA

The contact owns a 2015 Ford Edge. The contact stated while parked in his driveway, the vehicle rolled backward into the neighbor's yard across the street. No one was injured. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

- Wixom, MI, USA

While driving a very loud noise was coming from the rear end of SUV

- Pelham, NH, USA

Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses to address the mass issue.

- Spokane, WA, USA

The flex plate on the vehicle has broken twice within 10000 miles. This is most certainly a manufacturer defect. The vehicle then runs rough, has a loss of power along with transmission shifting issues and can nearly die or not accelerate properly while driving, leading to several near collisions which could result serious injury or death.

- Spokane, WA, USA

The Flex Plate (flywheel) cracked twice now, First time was at 62,000 miles and second time was at 81,000. My safety was at risk the first time due to the fact I had just entered the Interstate and loss all power to the engine as my oil pan and crankshaft seals also gave way and all engine oil was drained out with no engine oil warning what-so-ever. This nearly caused a Semi to rear end me as I limped over to the edge of the road powerless. The wrench appeared earlier that morning denoting a transmission issue for the first time as I was driving to work, then at lunch time it died on the Interstate with no warning indicators at all. The second time it cracked I was also driving 75mph on the Interstate saw the wrench and heard a loud grinding noise and the engine would just rev up when I pressed the gas. I pulled over safely without issues, but the flex plate cracked again and took out the transmission this time. Both repairs were completed at a Ford Dealership and neither repairs were warrantied or covered by Ford

- Sterling, ND, USA

Automobile was making a loud rattling noise. More noticeable at idle. The rattling noise then became loudest with start-up. Temperature gauge increased, but did not get to overheat as the vehicle was discontinued from driving. Towed to Kenny Ross Ford Route 30 @ Blackhill Road Adamsburg, PA 15611. Initial evaluation done by Kenny Ross Ford: Cracked Flexplate. Further evaluation is currently being done for further damage with pictures taken. This problem has been well made to FORD in 2015-2018 FORD EDGE models with technical service bulletins issued. Class action lawsuits are being conducted. There is no reason for a cracked flexplate except a manufacturer error. Communication has been poor with Kenny Ross Ford, as phone calls are not answered or voicemail messages not returned. Thank you.

- Lower Burrell, PA, USA

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.

- Bozeman, MT, USA

The engine flexplate cracked and disconnected from the torque converter. The vehicle lost the ability to move and left the vehicle stranded in the traffic lanes, nearly causing a major accident.

- Lawrenceville , GA, USA

The contact owns a 2015 Ford Edge. The contact stated that when the vehicle was at the dealer for routine maintenance when they were advised that the power transfer unit failed to cause the seal to fracture and leak transmission fluid. The dealer advised that the power transfer unit needed to be replaced. The vehicle was not repaired. the manufacturer was not contacted. The failure mileage was 86,836.

- Los Angeles, CA, USA

The 2015 Ford Edge started to not blow hot air, and eventually the check engine light turned on. Took it to the dealer and they tell me it needed a new engine, but it was covered. The dealer explained that there is a bulletin tcb is # 19-2346. However, today I found out by the sales person that it not covered and I have to pay for it. This about $7500. I'm reading several post that this is a know issue. I don't know why there isn't a recall or more press on this issue.

- Teaneck, NJ, USA

While driving my car I started to notice a rattling noise from underneath the vehicle. After about a week, I took the car to my local mechanic and he indicated that my car needed a new water pump, which he repaired. This did not fix the rattling noise and he informed me that my car most likely had a cracked flexplate. Upon contacting Ford customer experience, they indicated that my car would have to be checked by an authorized Ford dealer to verify this issue. It was verfied by the dealer and they have quoted me a repair bill of $3,800 and that is only if the engine is not bad due to the cracked flexplate issue. Ford has not offered any assurance that this will not recur or assistance with the obvious manufacturers defect.

- Smithton, IL, USA

I have what appears to be a coolant leak with any warning whatsoever I purchased the car used (one owner) 3 months ago

- Bowersville, GA, USA

Catastrophic failure of the flexplate while driving at 55 mph. Also destroyed the torque converter and transmission pump

- Grass Lake, MI, USA

While driving across oak island 2 lane bridge at approx 45 mph, my Edge started revving at a high RPM, one loud clunk & car was still running, but lost all transmission. I tried to shift in another gear, but no power transfer. Traffic was heavy & shoulder was small. Drifted to stop in shoulder & called 911. Police came & protected my vehicle which was in an extremely bad position. I had nowhere to go if I wanted to move to a safer position. I had to wait in vehicle until police came. It was Sunday, tow truck operator was on call. All total I was in that location for more than an hour. Had car towed to local mechanic who diagnosed it to be shattered flywheel at least. Probably more damage, but recommended to have it serviced at a Ford dealership due to their internal service bulletins noting this issue. Bulletin #19-2236 8/6/2019

- Southport, NC, USA

The flex plate/flywheel has now failed for the 3rd time in less than 2 years. This is confirmed by an authorized Ford dealership and still has no recall on this part that is clearly a manufacturer defect. The damaged flex plate has caused my 2015 Ford Edge to have a terrible rattling noise and causes concern for safety if this part where to break apart while driving causing the wheels or motor to lock up while in motion. Issue began while city driving

- Fairfield, PA, USA

This is a re-occurrence of the issue reported as NHTSA complaint 11317068. On 09/01/2020, a distinct rattling suddenly occurred when driving the vehicle. Given that this is the exact sound that occurred six months earlier with the flexplate failure, I immediately drove to the dealer. (the first event ended in a catastrophic failure at highway speeds because the dealer could not diagnose the problem and did not know if anything was wrong so I kept driving the vehicle despite the rattling.) this time I was able to safely drive to the dealer and the dealer replaced the flexplate under part warranty (with the vehicle at the dealer for repairs from 9/1/20 to 10/8/20). In my previous NHTSA complaint, I listed four other identical NHTSA complaints on the same model. In the intervening six months, I have found two more complaints of an identical nature - NHTSA ids (11327304 and 11320476). This is clearly a systemic issue with the potential for loss of control at highway speeds as has been documented. I urge a specific investigation of this mode of failure.

- Raleigh, NC, USA

My wife and I own a 2015 Ford Edge with approximately 65K miles. It is a daily driver for my wife. The vehicle started making a bad rattling noise a couple days ago. We already had an appt. For an oil change at the local Ford dealership so I told her not to drive it and to have them check it out when she took it in. Upon arrival to the Ford dealership, the technician popped the hood, listened for a moment and replied, "I'm 99.9% sure I know that noise". he further explained they would need to get a bore scope and look at the flex plate as these vehicles have had and are having issues with the flex plates cracking/breaking. They kept the vehicle most of the day and called back later that evening stating that's what it was and they needed to pull the transmission to determine how much damage was done. The next day the dealership called back stating it has to has a new engine due to flex plate failure, again. The cost of the repairs are estimated to be $5600 as it is out of warranty. The Ford dealership also stated this will be the 3rd flex plate that this vehicle will have had: Repaired in 2017, repaired in 2018 and now 2020. So this will be the 4th flex plate this vehicle has seen in 5 years counting the original one. My wife originally heard the noise when she started it at work to go pick up our toddler from day care. It is very loud at idle, sort of sounds like a diesel engine. I'm very thankful (and according to the Ford dealership) this did not happen on the highway as she could have lost all power to the vehicle causing an accident.

- Lakeview, AR, USA

My 2015 Ford Edge has only 16,500 miles on it as I only use it on occasion. This week the powertrain symbol came on and a few minutes later the check engine light came on!! I was driving on the freeway when this occurred.

- San Francisco, CA, USA

The Ford Edge has a cracked flexplate and emits a rattling noise and Ford will not address the problem. A cracked flexplate should not happen, let alone at 50K. The vehicle now sounds like a diesel and puts the driver and others at risk. Should the flexplate fail, the resulting damages and injuries could be deadly. This happens are startup and when slowing down.

- Spokane, WA, USA