The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.

- Shawnee, KS, USA

Water pump failed. This has been confirmed by an independent service center. Found this issues as the car leaked entire reseviour of coolant. Fortunately this was found while the car was parked. However the issue makes the car immediate undriveable to prevent further damage and has to be towed. Were it not found while parked, the engine would have completely shut down in motion. Approximately a $2,500 repair as it currenlty sits.

- Meridian, ID, USA

My car all of a sudden started making a very loud clanging noise on start up. I took to Ford Dealer in Devine. Service said it sounded like a belt, but no one could actually look at it since they were backed up for 3 weeks. I spoke to [XXX] there. My husband took two different mechanics and they both said fly wheel. We told them to fix. When mechanic got in there to change he said that the flywheel was cracked in 4 places. It has almost ready to completely fall apart. He said that was not normal for a flywheel to do that. After doing some reach we found out that this happened to many Ford Edges (different years) and the short block is the problem. This could have ended very badly if flywheel would have went to pieces while driving. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Devine , TX, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.

- Belleville, MI, USA

I had my engine light come on several months ago. Driving down the highway, my car went from 55 to 20 mph and that-€™s all the faster I could get it to accelerate.Took to a mechanic and hooked it up to his reader and showed it was an engine misfire. Oil and fluids have been changed on time every year. The car has less than 60,000 miles on it. Lost heat and here there was very low coolant. Replenished the coolant and the next day was gone. Took back to mechanic and there was no external leak. Upon further inspections, it was determined that the coolant is leaking into the engine and only solution is a complete engine replacement. This is a huge safety issue. I am so thankful that I was driving on the highway with no traffic that day or it could have been a lot worse. Please make this issue into an immediate recall for the safety of all us drivers with these vehicles.

- Rostraver, PA, USA

The contact owns a 2015 Ford Edge. The contact stated while driving 25 MPH, he heard a loud rattling noise coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine flex plate was fractured and needed to be replaced. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA. The failure mileage was 108,000.

- Lansing, MI, USA

The contact owns a 2015 Ford Edge. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated and started flashing. The contact stated that as she slowed for a traffic light the vehicle started to idle rough and the vehicle started to shake. The contact stated that when she came to a stop the vehicle would not move forward when she took her foot off of the brake pedal and depressed the accelerator pedal. The contact drove the vehicle to her residence. The vehicle was towed to a dealer where it was diagnosed that coolant had intruded into cylinder #1 and #3. The mechanic determined that several engine parts needed to be replaced. The contact did not remember which parts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

- Glendale, AZ, USA

I bought this vehicle and within 2 hours engine light came on. It was diagnosed cylinder 1 misfire. After spending $700 later on spark plugs, engine coil pack, oil change, rear differential, and engine oil flush, it was diagnosed with a coolant leak into the engine. Within 3 weeks of buying the vehicle i now have to replace the whole engine. This is costly- and shouldn-€™t be happening. Ford should be replacing this free of cost with as many issues and people have this problem rather than just submitting a service bulletin.

- Wausau, WI, USA

TSB 19-2346 coolant intrusion to cylinders. Latent Factory Defect that has no preventative maintainability. Only cure us to replace the whole engine that cost over 8000$ dollars.

- San Francisco, CA, USA

EcoBoost engine has a design flaw in the engine block and cylinder head that allow coolant to leaks into the cylinder

- Columbia , SC, USA

Internal water pump failer - the water pump on my vehicle failed and began leaking. This is my wife's vehicle and if I had not noticed the issue (which is not easy to notice) then the water pump will leak water into the engine and cause the motor to lock up or seize without warning.

- Gilbert, AZ, USA

Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses to address the mass issue.

- Spokane, WA, USA

The flex plate on the vehicle has broken twice within 10000 miles. This is most certainly a manufacturer defect. The vehicle then runs rough, has a loss of power along with transmission shifting issues and can nearly die or not accelerate properly while driving, leading to several near collisions which could result serious injury or death.

- Spokane, WA, USA

I was driving on highway and noticed a bit of rough engine noise, check engine light came on, and gas mileage dropped. I took 2015 edge to my mechanic who stated #2 cylinder was taking on coolant and engine needed to be replaced due to problems. He also stated his mechanic chatroom has numerous comments concerning this same problem with Ford engines. I went on CAR Guru chatroom and on 1st page there were 58 people complaining about the same thing from a year ago. Many found out there is a Ford TSB(Technical Service Bulliten) sent to their techs concerning this common problem causing engine replacements. Engine can blow the head at highway speeds and God knows what can happen. Do we need deaths caused by this before action is taken? PLEASE HELP!

- Fernandina Beach, FL, USA

Automobile was making a loud rattling noise. More noticeable at idle. The rattling noise then became loudest with start-up. Temperature gauge increased, but did not get to overheat as the vehicle was discontinued from driving. Towed to Kenny Ross Ford Route 30 @ Blackhill Road Adamsburg, PA 15611. Initial evaluation done by Kenny Ross Ford: Cracked Flexplate. Further evaluation is currently being done for further damage with pictures taken. This problem has been well made to FORD in 2015-2018 FORD EDGE models with technical service bulletins issued. Class action lawsuits are being conducted. There is no reason for a cracked flexplate except a manufacturer error. Communication has been poor with Kenny Ross Ford, as phone calls are not answered or voicemail messages not returned. Thank you.

- Lower Burrell, PA, USA

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.

- Bozeman, MT, USA

Car purchased as a CPO vehicle with 40,318 miles. Soon after I had regular maintenance service on 3/27/21 at 47,350 miles the car began to drag and the wheel on the driver side had a harder drive. I reported to my Ford service Dept and finally got an appointment on 5/07/21 at 47,921 miles and they could not duplicate the car-€™s reported actions. So thinking all was ok, I took a road trip stating at 48,500 miles and at 49,310 miles the engine light came on initial code 301 by auto zone power train problem. Called local Ford Service Dept their findings, code P0301 and P0316 and I need a Long Block, when I goggle it, it translated into a ENGINE. I decline and they gave me 1 spark plug and gallon container of antifreeze so I can get back home. And told me to check reservoir at every fill up. I put a little over 9,000 miles and this car needs a new engine, that-€™s ludicrous. I did some research once I got home. For dealers received a month before they sold me this car a warning of engine problems where the antifreeze was going into the cylinders causing a misfire. I have an appointment with my local dealer, but from the way the car is acting the prognosis doesn-€™t seem any different from the out of town Ford service dept. How can they do this and not inform the customer.

- Newark, DE, USA

Loss of power, car dies while driving down the road. There is no warning and it is completely random, but has happened several times putting me in very dangerous situations. The last time it happened was May 31, 2021

- Bryan, TX, USA

Engine light came on checked it with diagnostic reader at O'reilly's, indicated cylinder #4 was misfiring. Heater stopped working. Checked coolant it was very low. Filled coolant reservoir. Next time drove vehicle engine got hot. Pulled over immediately and checked coolant it was empty not leaking. Research indicates this is happening to a lot of people and could be very dangerous only fix is to replace motor. Ford Edge 2015

- Bolivar, MO, USA

Leaking engine oil pan has been replaced twice and is scheduled for a 3rd replacement in less than 18 months, this is a problem for my home and the environment with this hazardous leaking problem.

- Delta, OH, USA