CarComplaints.com Notes: The 2016 Edge is starting to show a similar trend to the prior model year of the engine stalling while driving, which owners report is typically caused by low-mileage problems with the throttle body. This is typically considered a safety defect.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
31,751 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am submitting this complaint due to concerns that others might start having the same issues that I am experiencing. My Ford Edge 2016 with just a little over 58,000 miles has a Timing Cover Oil Seal (MTCS), a Transfer Case Input Shaft Seal (FTCI), and the Axle Seal (FRAS) leaking. This is very sad that a vehicle with this few of miles has all these issues already. I am sure my Edge is not the only one having these issues. This vehicle does even leave hardball roads nor does it drove hard. I can't image what it would be like if I was rough on my vehicles. Jason
The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle started jerking, vibrating, and failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty. The transmission was replaced however, the failure reoccurred and included a loud noise coming from the engine. The check engine warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted and informed of the failure however, no assistance was provided. Additionally, the Back Over Prevention intermittently malfunctioned. An unknown software update was performed however, the failure persisted. The approximate failure mileage was 75,000
Broken Flywheel. 5 year/60,000 miles Warranty ended by date 4 months prior to diagnosis. Car currently has 57,000 miles. Took to dealer for engine rattle diagnostics exam. Was told it was the flywheel. Ford Technician stated it-€™s a common mechanical problem for this kind of vehicle. Ford is refusing to cover the repair. No prior warnings or messages presented to driver before or while engine rattle occurred. Was told to trade in the car as the flywheel can damage the engine thus totaling the vehicle.
IN novermber 2019 heard ratteling noise for engine took to dealer. they found a crack flex plate. they replaced the short block and transmission pump per the service bulletin this was at 56,000 miles. now at 86.000 same noise came back.to back to dealer same problem crack flex plate.the dealer and ford have both refused to cover this repair because it is now out of warrant.this is clearly a defective part that ford should have fixed and recall all cars with this engine. case#cas-34043931
Flexplate and Torque Converter caused the car to shake and lose power. It was confirmed by Ford Dealership and repairs through Ford Dealership. There were no warning lights, just a rattling sound from motor. The flexplate was replaced once already before this incident when the car was under warranty at 60,000 miles. It was replaced again this time at 98,000 miles.
- Thomasville , NC, USA
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The shifter cable for the power train became dislodge causing the car not to be able to shift from park, to neutral to drive. The car had to be towed to be repaired by a Ford Dealership that charged $335 for labor and $10 for parts and in additional a $43 charge for Environmental Compliance
Car sounded rough when I started it after work with vibration noise that got louder as I drove and louder still when it was idling at lights. Drove straight to the dealership - it's a cracked flex plate. Upon research this seems to be a common problem with Ford Edge. Waiting to see what is covered under extended warranty. 66000 miles.
The contact owns a 2016 Ford Edge. The contact stated that upon placing the vehicle into park, the contact heard a loud abnormal grinding sound coming from the engine without warning. The contact took the vehicle to redwood Ford (1170 S state St, ukiah, ca 95482) where they informed her that the defect may be related to a cracked flex plate. The vehicle remained in the dealer possession for two weeks and remained unrepaired. The contact then had the vehicle towed to future Ford of sacramento (4625 madison ave, sacramento, ca 95841) where the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
There are times when I press on the gas and the engine bogs down and the engine starts running very ruff. I can only do about 2 miles per hour, which is very dangerous as I am in traffic on city streets and on the highway, when this happens. The only thing that fixes it is to pull over, shut the car down, and then restart. This has happened 5 times since I bought the car in December of 2019 and it is only January of 2021.
I purchased a new Ford Edge directly from dealership in 2016. I have maintained the vehicle extremely well. Around 95,000 my check engine light came on for a few days then went off for a week or so. When it came back on again, around 98,000 I called to make an appointment. They couldn't get me in for about a week. When I took the vehicle in it had 101,000. They told me I have a cylinder head coolant intrusion because of a small crack. They recommend a long block engine repair for $8000. They said this is a known problem with the Ford ecoboost engines. I see there's 100's of complaints online for the same issue. Contacted Ford and they said there's nothing they can do to help. A car that's 3 1/2 years old should not need a new engine. This is a known Ford engine defect that they are not standing behind.
Car was showing some potential problems with transmission. Intention was to get a transmission flush and fill, spark plugs replaced. After plugs replaced, repair shop took for test drive on local streets. Then it died. Towed back to shop, wouldn't restart. Examined it and found flywheel detached. Towed over to Ford authorized dealership. They called today and said need to replace flywheel, torque converter, and oil pump to the tune of $5300! I internet searched this and found many complaints. Ford issued a recall for this on 2017 models, but not 2016. The replacement parts are the same yet Ford will not repair this at their expense. Makes no sense, same parts! is there any way to get Ford to re-look at this? I shouldn't have to pay for a part defect like the bolts that failed to hold the flex plate on!
While traveling on highway, vehicle began to make humming sound from rear. After about 1 minute of these sounds, the orange wrench light appeared and the vehicle began to sputter. Vehicle continued sputtering at each stop light, running rough until I was able to reach my destination and turn vehicle off.
The contact owns a 2016 Ford Edge. The contact stated that while driving at 45 mph, without warning the drivetrain fractured, causing the front driver side axle to become fractured. The contact was able to steer the vehicle safely off of the roadway. The vehicle was towed to an independent mechanic to be diagnosed. The technician determined that the ptv unit (drivetrain), transmission and axle fractured and need to be replaced. The dealer buckeye Ford london 110 us-42, london, oh 43140 (800) 800-3673 was contacted and informed of the failure. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 76,140.
While driving on a major headway headed out of town, my car started to make excessive rattles and noises coming from the engine area, when I would come to a stop the noise was much louder. I smelt a slight burnt smell, and also noticed the gears jumping in and out. I immediately parked the car, called for help and had the car towed back. I took it to tamiami Ford, in which they told me the flex plate is cracked. And I would need a needed a new flex plate, torque, crankshaft. I had about 69,000 miles on the car at this point and they said the warranty was expired and would not cover this. They contacted higher people and yet still would not cover the issue. Needless to say I had to pay for it out of pocket. But as I see more and more people are complaining of the same issue on forums. I have attached pictures of my cracked flexplate. I have a tow bill and repair bill but not on hand at the moment.
When driving my 2016 Ford Edge on the street or on the highway the car hesitates 2 take off I have to press on the gas really hard before it starts to take off it shakes really bad and when you first start the car it's shaking and jerking when you put the car in drive it hesitates to move with this heart jerking motion and shaking then idles down and then the car will move but it still takes some force on the gas pedal for the car to move also I noticed a burning smell like oil or something and a very thick white smoke clouding out of the exhaust pipes this problem started 3 weeks ago as of today August 28th my Ford Edge will not turn over I've tried replacing the alternator the spark plugs ignition switch it will not turn over the car has been sitting in my driveway since last Friday the check engine light a picture of a ranch and and a picture of a triangle with a caution sign in the middle has came on and then the car will no longer start
The contact owns a 2016 Ford Edge. While driving 65 mph, the vehicle lost acceleration. The contact pulled over and restarted the vehicle, and the "see manual" message appeared. The failure occurred intermittently. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000.
While driving on expressway at 70 mph. In traffic engine lost power car started slowing down and would not speed back up. The wrench and the hill assist not available icons were on. Turned on flashers and people behind me gave me room to change lanes and pull to the shoulder. Engine was still running roughly. Hit engine stop button, waited a few seconds tried to restart. It cranked and finally restarted. Was able to make it home with no problems. Made an appointment with Ford dealer and they acted like it was no big deal.
Car stalls out and loses power and symptoms have the potential to be fatal. This usually happens under acceleration and has almost caused 2 rear-end accidents. As I accelerate the car thumps when the engine stalls and then the car loses all acceleration. This sudden loss of power is especially dangerous when happening on the highway or ramp getting up to the highway. These are the two places it consistently happens. The car has been taken to the dealership to be serviced 5 times for the same issue without resolution. I won't let my family drive the car for fear of injury to her. I'm paying for a defective product. I do not feel safe in this vehicle and I don't get the sense that Ford is trying to fix the root issue.
Engine shut down while driving with no warning. Vehicle entered "accessory mode" which kept all of the instruments light up, was able to steer off the road and re-start the car. Vehicle was in motion on a city street with heavy traffic.
A D V E R T I S E M E N T S
- Evans, GA, USA