Notes: The 2004 Ford Escape looks pretty good compared to other Ford Escape model years, but still has a trend of transmission problems, and engine problems from the NHTSA complaint data — so it's not a model year we can recommend.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Escape electrical problems

electrical problem

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2004 Ford Escape Owner Comments

problem #1

Dec 082003

Escape 4WD 6-cyl

  • Automatic transmission
  • 42 miles


I purchased a 2004 Ford Escape XLT on 12/8/03. On the way home from the dealership, the vehicle pulled strongly to the left, and an appointment was made to have the vehicle serviced. On 12/17/03, the left rear power window had an electrical short and would not close. It went into service and the electrical short was repaired. On 12/19/03 we brought the vehicle in to service for the pulling to the left. They tried an alignment on the vehicle, and it still pulled to the left. The service people told my wife to drive it for 400-600 miles to see if it corrects itself. On 12/22/03 I brought the vehicle back to the Ford service department to have them correct the problem; as I did not feel that continuing to drive it was a proper solution. The service tried the alignment again, tried to rotate the tires, changing the tires, but nothing corrected the vehicle from pulling to the left. They contacted Ford who advised that the trouble may be the steering rack. On 12/26/2003 I brought the vehicle back to the service dept, and they put on a new steering rack, but the vehicle still pulled to the left. The informed that they have no idea why the new 2004 with now 600 miles on it still pulls to the left. The informed that they will have a Ford engineer come out to see the vehicle to see if they can figure out what the issue is. I have spoken to the Ford salesman that sold me the vehicle and the sales manager on my concerns on buying a new vehicle with these issues right from the start. They informed that there is nothing they can do until the Ford engineer comes to check the vehicle out. Our concern now is that the vehicle pulls to the left for unknown reason that the Ford service experts cannot figure out, these problems are occuring when the vehicle had only 42 miles on it.

- West Haven, CT, USA

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