Notes: The 2004 Ford Escape looks pretty good compared to other Ford Escape model years, but still has a trend of transmission problems, and engine problems from the NHTSA complaint data — so it's not a model year we can recommend.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,834 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Escape windows / windshield problems

windows / windshield problem

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2004 Ford Escape Owner Comments

problem #4

May 312014


  • 123,000 miles


Opened rear window when bolt connecting window to hinge broke. Window shifted downwards and had it not been caught could've shattered and inflicted lacerations to hands, arms, face, and chest. Inspection of blot show corrosion due to being improperly sealed from water and other elements.

- Hamilton, OH, USA

problem #3

Feb 192013


  • 124,000 miles
As I was sitting in my car with my 9 year old in the backseat, in park, with the engine on, waiting for my older son, we heard a loud explosion and the back windshield had shattered into a million pieces. I thought someone had shot or thrown something at the car but once I got outside and looked at it I could tell by the way the glass had blown outward (for the most part) that something that I could not explain must have happened/malfunctioned with the windshield. It was very scary and, as I was a half hour from home and it was raining, pretty inconvenient. The explosion was so forceful that it damaged both the rear wiper system and the hydraulic arm which lifts the rear window. I am glad my dog was not traveling in the back of the car as plenty of glass ended up in the back of the car. Also, now I have to pay for all of this to get fixed? this is a problem.

- Wethersfield, CT, USA

problem #2

Jan 132013

Escape 6-cyl

  • 96,266 miles
I was driving on the expressway. The roads were clear, flat, and smooth. Outside temp was in the 20's. I have been driving for about 30 minutes, after letting the vehicle warm up for 15 minutes, when the rear window exploded for no reason on the express way. There were no bridges or overpasses for anything to fall on it. The rear window defogger had been on for about 15 minutes prior. I recently purchased the vehicle used from a private party. I had driven it less than 200 miles since my purchase. Approximate time of incident 16:36.

- St Francis, WI, USA

problem #1

Feb 252005

Escape 4WD 6-cyl

  • Automatic transmission
  • 70 miles
My wife and I were commuting home when the rear windshield in our 2004 Escape shattered on its own; we were traveling approximately 70mph. We took it to the dealer and they informed us it's not covered under warranty saying, " guys must have hit something or something must have hit it because glass just doesn't shatter like that." Upon further insistance that it does, the dealer still refused to repair it under warranty and we can't believe this repair isn't covered (we just passed the 12,000 mile mark).

- Chesterfield, MI, USA

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