This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought the Ford Escape in 2009. The model had a recall on the model from 2001 to 2005 regarding to the back door lock defect. Ford issued recall on March 31, 2005. However, the same problem happens to the later Escape model and no recall is made. The problem still exists. The old NHTSA complaint id is 04V602000. I request that NHTSA look into it.
- Alhambra, CA, USA
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- Alhambra, CA, USA