This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road then all the sudden halfway through making a turn the power steering went completely out almost causing me to wreck. I looked up the issue and it is on the recall list but for some reason this individual vehicle doesn't have the recall. It falls into all there peramiters for being recalled. The Ford dealership gave me the same runaround. So now it is sitting with the power steering still not working. There were absolutely no warnings that this was going to happen. Not a light or anything.
Fuel inlet light constantly alerting. Known issue, have read thousands of owners having issue with this, installed gas cap didnt fix, cleaned the area didnt fix, only option left is to replace the inlet. If its a known problem due to faulty equipment should be recalled
Vehicle Will not shift from Park gear. Locking up and can't drive until it allows me to shift. Time varies and also have to start and restart the engine several times before it allows the shifter lock to release from Park.
The power steering goes in and out. The car is very hard to start when the key is turned and sometimes it would take several tries to get it started. Now it won't start at all I changed the Ignition switch and it still doesn't start.
I was almost involved in an accident while on the highway while trying to turn, my wheel locked up randomly, I was almost hit by an on coming vehicle. The mechanic inspected it and he said it was the powersteering, he also stated that they're was a safety recall on these vehicles for the same issue and that Ford motor co. was replacing all the steering colums in all other similar years, makes and models due to some failure from the manufacturer. The problem is that all the vehicles with this same issue also fall under different vin numbers. This problem needs to be fixed because it's a major safety concern and is putting people who drive this vehicle as well as other drivers around in danger. I will attach a video of a man on YT explaining the same issue, it's not ok that 5 years later they're still hasn't been a safety recall for this clear and apparent manufacturer issue. Today on 2/16/2022 I called Ford motor Co and spoke to an employee by the name of Aldri and he offered no solution. I would like for this to be recalled so that anyone experiencing the same issues can be safe of the roads. I was terrified for my life when that happened to myself, please do consider this and recall All these vehicles. The link for the video description is included: https://youtu.be/HJtv9gAIzLQ I will also upload several images from the comments section with the exact same issue on the same model and make for the same years they did their other recall on. Thank you
- Farmington, NM, USA
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Sudden failure of power steering assist system while operating vehicle at moderate speed resulting in the steering to revert into manual mode creating a hazardous condition within city traffic. Dashboard notification -?? Power steering assist failure -?? appearing. No failure code in OBD 2 system.
The contact owns a 2009 Ford Escape. The contact stated while driving approximately 15 MPH, the steering wheel became difficult to maneuver. The contact stated that after several minutes the vehicle regained normal operation. The vehicle was taken to an independent mechanic immediately after experiencing the failure. The contact stated that he was informed of a recall regarding the steering, possibly NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The vehicle was driven to the residence. The vehicle was not repaired. The local dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and the contact was provided a case number. The failure mileage was 73,945.
When I put my key into the ignition it will not start the vehicle. I-??ve searched this on the internet and found it is a very common problem with this model vehicle
There is a systematic failures of braking system on this model, master cylender, booster, ABS pump, etc. It's a badly designed braking system that fails at any time, putting lives of people under dangerous conditions. More often then not those failures are occurring at low speeds. Brake failure is most common problem on Ford Escape cars that looks like occurring much more often then even on rest of Ford vehicles.
While driving the steering wheel locks up where I cannot steer the vehicle. I have to pull over and then turn it off, restart the car to continue. It happens quite often. It happens both going straight and making a turn. It seems like it happens when I'm slowing down or coming to a stop. It happened many times. I will list the last time it happened. I haven't driven it since.
I always have trouble with the ignition I have to try many ways to get it to start the key has to be turned certain ways and it is a struggle every time and I have it turns the steering wheel it is in the shop now because of this issue.. I have had trouble ever since I have had it I cannot just put the key in and start it I have to play wiht it every time
Starter stuck was still running after turning car off and removed key I replaced my starter to find that the ignition switch went out now my car won't start the car was parked when this happened not running
During operation vehicle lost ability to accelerate, all other functions still existed. Yellow service ranch appeared on dash had to pull over and put car in park, I don't was very rough turn engine off. After starting car back up all lights were gone, able to drive again. This has now occurred more than 20 times. We have replaced both oxygen sensors, the purge canister and the catalytic converter. Still having the same issue. When this happens on large highways or a multilane interstate it becomes a very dangerous situation.
On July 9, 2019 I was exiting the expressway and my vehicle began stalling at which time the odometer went down from 50 down to 0 immediately causing me to pull over to the side. Thank god I was already in the processing of exiting. No warning lights on the dashboard at all. I turned the car off, and then turned it back on. I took my car to Firestone who was unable to perform a diagnostic at the time, and suggested that I bring it back. This is very dangerous and of great concern. This vehicle has only 42,460 miles or so on it, and I don't feel that I should be encountering this problem. I have had it since 2010 and at the time purchased at 18,000 miles or so. I drive my vehicle locally only. I have read that this a problem with Ford Escapes, and I believe that this issue should be listed as a recall. Please help!
A D V E R T I S E M E N T S
- Central Point, OR, USA