2010 Ford Escape windows / windshield problems: rear window exploded

Rear Window Exploded

2010 Ford Escape (Page 1 of 2)

This problem may be covered under warranty. Ask your Ford dealer.

CarComplaints.com Seal Of This Might Hurt


pretty bad
Typical Repair Cost:
Average Mileage:
45,050 miles
Total Complaints:
40 complaints

Most Common Solutions:

  1. replacement of window (18 reports)
  2. not sure (17 reports)
  3. ford should repair (4 reports)
  4. ford just issued a tsb (1 reports)
2010 Ford Escape windows / windshield problems

windows / windshield problem

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2010 Ford Escape Owner Comments (Page 1 of 2)

problem #40

Aug 012017

Escape Limited

  • Automatic transmission
  • 123,000 miles


This window was perfectly fine the night before, and when I woke up and needed something from the car the next day. I go outside and I see a million tiny pieces of glass shattered all over the driveway and inside the vehicle....

Ford really needs to fix this issue, not everyone has time or money lying around to be fixing this issue

- Karina C., Laredo, US

problem #39

Jan 092017

Escape Limited V6

  • Automatic transmission
  • 91,342 miles

I think ford should do a recall on this problem. This is the second time this has happened to me in the last year. Time to do something about it.

- schouinard, Bridgewater, NS, Canada

problem #38

Dec 292016


  • Automatic transmission
  • 130,000 miles

click to see larger images

rear window exploded

Rear windshield shattered for no reason whatsoever. I was loading some items in the back and when I closed the liftgate the window shattered. The car had been sitting in the driveway all day in relatively cold weather (low 30s.)

- William M., Ravenna, OH, US

problem #37

Nov 112016

Escape V6

  • Automatic transmission
  • 85,749 miles


click to see larger images

rear window exploded

This is the worst vehicle I have ever owned. Non stop problems, even though dealership prided themselves on the fact that an employee leased it and took "spectacular" care of it. Bought it used, Ford employee leased it, only previous owner. This particular problem most recently was the rear window shattering and almost defacing my husband. If he hadn't moved to the side glass would be everywhere in his face. His finger was cut, and thankfully that was the only injury. In researching this, it is an ongoing problem that Ford is not doing anything about. I've even seen articles where there is a 'secret warranty' for this issue that dealerships can access. I don't know if its a real thing, but it should be available. This is shameful.

- lhorner, Sault Ste Marie, ON, Canada

problem #36

Dec 192015

Escape Limited V6

  • Automatic transmission
  • 49,710 miles

We were going to a family holiday supper. I had loaded the last of the stuff in the back of the SUV and proceeded to close my back door. As the door closed the window exploded. Luckily I had my head down so I did not get any glass in my face. There was glass everywhere. It was in all the bags.

I took it to Ford on the Monday. They fixed the glass through MPI and also had to replace the wiper motor which had been damaged in the explosion. I had to make a claim with MPI. WHY??? I did nothing wrong. FORD should stand behind their product. I am not the first this has happened to.

- Brenda H., Winnipeg, MB, Canada

problem #35

Dec 202015

Escape XLT 2.5L I4

  • Automatic transmission
  • 50,000 miles

Just went to close the back hatch of my 2010 Escape and the glass exploded. Looks like a common problem. Haven't checked with Ford yet to see if it is covered.

- Paul V., Herndon, VA, US

problem #34

Dec 032015


  • Automatic transmission
  • 63,000 miles


I had just finished unloading groceries from my 2010 Ford Escape, closed the lift gate and the rear window exploded all over me. The shards of glass hit my face and were everywhere! Ford needs to acknowledge there is a problem with these vehicles! I can only thank god I wasn,t holding my 11 month old grand son at the time.

- Janice P., Howell, MI, US

problem #33

Jan 052014


  • Automatic transmission
  • 62,000 miles

I just dropped my daughter off at college. It was winter, 20 degrees outside. I shut the back hatch and the glass literally exploded all over!! Lets just say....it was a really nice hour and a half ride home on interstate 80! Insurance covered the cost and Ford didn't seem bothered by the fact that their window exploded.

- mordan, DANVILLE, US

problem #32

Apr 252015

Escape XLS

  • Automatic transmission
  • 107,000 miles

I was loading up the car after a long day of baseball, family, and fun. It was 11:30 at night and the kids were ready to sleep. After loading up, I shut the back door and the glass shattered. The kids were scared and crying and we had to figure out a way to secure the hole in the car just so we could get home and get to bed. It is infuriating to find out this has been an issue and Ford still has yet to do anything about it. I feel let down and will not buy Ford after the problems I have had with this vehicle.

- tval1210, Shorewood, IL, US

problem #31

Feb 202015

Escape Limited 2.5L V4

  • Automatic transmission
  • 77,169 miles

click to see larger images

rear window exploded

This happened in the parking lot of the Winter Park, CO ski resort around noon as I was closing the rear lift gate. We drove off the mountain and dropped the car off at Lakewood Fordland to have the window repaired. I told the service rep that on the drive back we had plenty of time to do online research and discovered that this was a known problem. The service rep demonstrated no curiosity or bewilderment about the occurrence and reacted to my complaint as if there was no such thing as the Internet or the ability to research such matters online. FMC provided no relief for the repair.

- Kevin C., Lakewood, CO, US

problem #30

Feb 082015

Escape XLT 3.2L V6

  • Automatic transmission
  • 82,000 miles


click to see larger images

rear window exploded rear window exploded rear window exploded rear window exploded

Yup, it happened to me three days ago. I shut the tailgate, and a moment later the rear window exploded without any reason. I didn't get injured, fortunately, just surprised. I think more of it went into my car than onto the ground. I was glad that I had three witnesses see how crazy it was, because it just completely exploded without any provocation whatsoever. The temperature was in the 40's, and there was no stress of any kind on the window at the moment.

I noticed that others have reported an intermittent leak in the rear window beforehand; I experienced this as well. I never could find where it was coming from; the seal around the window was always dry whenever I'd find the back carpet wet.

I've been quoted a $500 repair bill. At this point, Ford does not have a recall. But I did call Ford Customer Service at (800) 392-3673 to (calmly) lodge my complaint. Hopefully if enough people do this, they will realize that there is a systematic problem and will issue a recall. I really love my Escape in all other ways; it looks like this one issue, though, is pretty severe and potentially dangerous.

- Jeffrey E., Lebanon, CT, US

problem #29

Feb 152015

Escape ES 3.2L

  • Automatic transmission
  • 77,000 miles

Surprised to find several complaints about this issue and no resolution. Glass flew everywhere, luckily myself and my son were not hurt physically, but the pain we felt is financial as I forked over $380 to fix the window, in the winter..

- Genevieve B., Dearborn, MI, US

problem #28

Dec 272014

Escape 3.2L V6

  • Automatic transmission
  • 72,000 miles

click to see larger images

rear window exploded

I was getting belongings out of the back of my Ford Escape and a friend shut the car door normally when out of nowhere the entire back window EXPLODED. There was absolutely no reason this should have happened. The car door was closed in a normal fashion (and even if it was slammed shut that should not occur). The entire back window exploded and shot glass all over the ground, the people surrounding my car, and the inside of the vehicle. It was shocking and it is very inconvenient to have to have the entire back windshield replaced (windshield wiper and all) because of a manufacturer error. The most frustrating part of the whole ordeal is that Ford claims no responsibility in all of this and it is up to me to replace the window.

- Nicole C., Centennial, CO, US

problem #27

Dec 142014


  • Automatic transmission
  • 30,000 miles

This is a problem that many people are having. Ford better take responsibility. exploding windows is dangerous!!!

- melissatontario, Hamilton, Ontario, canada

problem #26

Nov 212014

Escape XLS 2.5L 4 cyl

  • Automatic transmission
  • 57,000 miles

This just happened within the past hour. It's about 20 degrees outside.

Will try to plead my case tomorrow with the dealer armed with info gleaned from the web searches.

- Anthony G., Cleveland, OH, US

problem #25

Aug 192014

Escape Chrome I4

  • Automatic transmission
  • 48,898 miles

The car is less than 4 years old and it exploded for no reason. Partly sunny, low 80's temperature.

- Michael L., Elmwood Park, NJ, US

problem #24

Mar 212014

Escape XLT 2.5L I4

  • Automatic transmission
  • 88,507 miles

The weather has not been cold or hot for that matter. All we did was shut the tailgate and the glass shattered. At the airport no less. Nothing hit it, just hundreds of little pieces of glass everywhere!

- erinsaima, Lacey, WA, US

problem #23

Mar 012014

Escape XLT 2.5L

  • Automatic transmission
  • 38,000 miles


- Kevin M., Fpo, AE, US

problem #22

Jan 152014

Escape Limited 3.2L V6

  • Automatic transmission
  • 72,000 miles

Opened and shut the rear gate on my 2010 Ford Escape this evening after work and the rear gate glass shattered. Glass everywhere inside and outside the car. Temp was 14 degrees F. I see there was an investigation into this issue over a year ago but no recall was issued. Looks like I was one of the lucky few to get a weak rear window. Joy.

- Bryan T., Milwaukee, WI, US

problem #21

Apr 282013

Escape Linited V6

  • Automatic transmission
  • 26,048 miles

Sunday, April 28, 2013, I just loaded shopping bins in the back and closed the door when a minute later the rear window exploded sending glass flying everywhere. Good thing I was on the side going towards the drivers door. The glass was everywhere. The explosion threw the glass about 6 feet in some places. I was shocked. Will be contacting my dealer tomorrow and hope to contact Ford to lay a formal compliant.

- ilmg, Edmonton, Alberta, canada

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