This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter was driving, and had pulled from a stop sign. The vehicle seemed to stall, and she had no control- no brakes, no throttle, the emergency brake didn't stop her, and she finally pushed it into park and that did nothing. It rolled to a stop, although the engine seemed to be running. She turned off the engine, and after a few minutes, restarted it. It restarted, and she proceeded to drive to her destinations which was closeby. Very scary, but fortunately, no other real traffic, but this could have been tragic.
The contact owns a 2011 Ford Escape sxlt. The contact stated that when the brake was depressed, the brake would abnormally travel to the floorboard. Also, there was no pressure in the braking system. The vehicle was taken to the dealer who inspected the braking system and advised that there was no failure. The failure persisted. The manufacturer was notified and a complaint was filed. A representative also kept her vehicle for four days and they were unable to find the problem. The failure mileage was 15,000 and the current mileage was 20,250. Updated 12/27/12 updated 12/31/2012
- Dallas, TX, USA
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- Exton, PA, USA