This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving home from work at about 35 mph when the car lost power. It stayed running and I turned on my flashers and coasted to the first turn. I turned off the main rd and parked, shut off the car, then started it back up and it worked fine the rest of the way home. A few days later it did it again so I called the local Ford garage, on a Saturday morning. The service man on duty told me " this time of year there are fuzzies from the trees flying around, the get stuck in your air filter and when you turn the car off and start it again the fuzzies get sucked in the engine and the car is fine. He said he knows this has happened and what I described happened to my car sounds like this. He said if it happens again to call back". I said "are you kidding me?". it happened again so I called back, got an answering machine and left a message. No one called me back, and the car stopped doing this. Two weeks later it lost power twice in one day, once on the interstate which was scary, then twice more on my 3 mile drive to work in the morning. I had my son look at the air filter, he said it looked fine and nothing should get through it and to take it to the garage. I took it to the Ford garage, they said it needs an electronic throttle body and will cost $420, that is the estimate. The car has been at the Ford garage for 6 days now. They don't have the part because it is on backorder. They did give me a loaner car at no cost, which I appreciate.
Vehicle went into stall while traveling off of exit ramp. Have read that this is being investigated and needs to be recalled! dangerous and felt unsafe with my child in vehicle! if this happened at a high speed on hwy, it could lead to a crash and injury or even death!
The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 70 mph, the vehicle stalled. The contact merged to the shoulder of the road and was able to restart the vehicle. The vehicle was taken to an independent mechanic for diagnosis however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 40,000.
At approx. 19,800 miles was driving along the interstate and the Escape started losing power. I went from running 75 mph to 40 mph. The Escape now has approx. 33,000 miles and is a total nightmare. As of April 28, 2013 it has been in the shop for a total of 46 days and has had 8 repair attempts. No warning lights nor the check engine light has ever come on. This Escape clunks, surges, loses power, cut's off and at times will not even crank. The transmissions has been reprogrammed, the throttle body and motor asy - throttle body air intake has been replaced, the vapor management valve has been replaced, the torque convertor has been replaced. Lost in arbitration with the BBB because Ford said in their last repair attempt that the vehicle has operating as normal. June 5, 2013 car was back in shop because at 7:45 am stopped at a red light, while my foot was on the brake the RPM's surged up to 4000, could hardly keep it from running the light, once the light changed took off and within 4 tenths of a mile lost power and shut off. It took me 8 minutes to get it to crank, drove about 15 miles, surging all the way, and the car died again, taking me 10 minutes to get it to crank. Took the car back to the shop, they kept it for 7 days, returned it and said they could not duplicate problem. June 20, 2013 tried to crank the car at 10:00 am, it would crank, but go dead, finally at 11:10 am it stayed cranked, drove at 3 tenths of a mile, car goes dead. Takes me 5 minutes to re-crank went straight to the shop. This car is dangerous and Ford needs to re-call.
I was traveling and suddenly lost power or throttle control. The car started stumbling and I had no power as I pushed on accelerator. The wrench symbol came on my control panel.
- Mason, TX, USA
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While driving on the expressway crg G5 at 45mph the engine stalled, with no more power supplied to the car and it rolled to a full stop. The electronic throttle did not operate to accelerate or drive the car any more. The vehicle had to be towed away. The check-engine light and 'wrench' light are on, the associated dtc code is P2112.
I was driving up a hill when my engine shut off and car started lurching forward. The brakes slowed the car down but lurching continued. The car restarted okay but stalled several more times as I was driving it to the dealer. There were no warning lights on and I have always taken great care of the car. There were no odd noises or signs that something was wrong until the car stopped. I am thankful that I was on a neighborhood road and not a busy street or highway. Dealer says the issue is the electronic throttle body which is on national backorder and may take 6-8 weeks to repair. If something is on national backorder, does that mean this is happening to others as well? please investigate.
While driving the vehicle it started jolting and sounding as if the vehicle was dying or out of gas(I had a 3/4 tank). I shuttered to a stop and died while I was on the highway. I went to start it again and it rolled over for 20 sec and then stared. I put it in drive and it immediately bogged down and died. Al my check engine lights came on and I called my husband to come help me. When he got there he was able to start it up and get it off the road and into a parking lot before it shuttered and did again. Had it towed and this morning they call me and tell me it is the electronic throttle body. They said it is not covered under warranty and is on back order for weeks. I did some research and found out hundreds of people are having this problem too. This needs to be a recalled as it is dangerous problem.
I was idling at a stand-still on the highway (or very close to a stand-still - may have been rolling at approx. 5 miles per hour) as traffic came to a stop due to a lane merge ahead. When traffic started to slowly move forward again, I took my foot off the brake and stepped on the gas pedal to accelerate forward but the car did not move. I tried stepping on the gas pedal once more and again the car would not move forward. Since the car was still in drive gear, I managed to get the car to roll into the shoulder of the road on its own to get out of the way of traffic. Car started to buck and vibrate when I tried using the gas pedal again to accelerate forward in the shoulder and would still not move forward. I noticed then that the orange wrench icon was lit up on the dash. I then put the car in park and turned the engine off as I felt it was no longer safe to drive. Had to call a tow truck to tow the vehicle to the dealership. Dealership diagnosed the problem as an issue with the throttle body and said it was not covered under warranty as it was an electronic/external part. Had bought the car brand new in Dec 2010. I was disappointed that the car was less than 2 1/2 years old and had a major problem that could have led to a dangerous situation. I was moving slowly in a construction zone during holiday traffic when the incident occurred, and I was lucky that I was not in a busy intersection or traveling at a high rate of speed when I lost acceleration due to the throttle body problem.
Vehicle purchased January 2013 with ~37K miles. First month of ownership, I had code indicating a fuel delivery problem but it cleared on its own. I attributed it to bad gas, though it may have been the warning sign I missed. Today on the highway at approximately 60mph, it felt like the vehicle shifted out of sequence, noticing the lack of power/low rpms I tried to give it gas to no avail. I safely navigated to the shoulder as it coasted down to a stop. The orange wrench lit up. Upon stopping the car sputtered hard and threatened to stall. The gas pedal was useless. I shut the car off, shut off the radio/ac and gave it a moment. It restarted with minor hesitation. The orange wrench had cleared but the check engine light came in (it stayed in through the remainder of this post). It idled ok, allowed me to administer fuel and rev the engine. Thinking the problem had passed, I merged back onto the highway and came up to speed. About a half a mile later I felt the noted loss of engine power (I believe this is the "limp-home" method that is cited in some things I have read today). Again, my gas pedal is useless and I re-engage the hazards and move off of the road. This time the car does not stall but idles around 900rpm with some sputtering. Gas pedal is still useless. I rinse and repeat the above process a third time, when it does the same thing another half mile later, I give up and call a more car savoy friend. His first guess is also fuel pump/something clogged but we are both baffled because the symptoms are not consistent with any condition we have ever encountered. Deciding it could be nursed home, the fourth attempt at starting it, I made the last 2 miles staying 40mph or below. There was no sputtering/loss of fuel delivery capabilities during this attempt. After some research, it sounds like the common throttle body issues found me...
Vehicle was running rough at idle and check engine light was on. At stop lights, stop signs, or any idle time car would buck forward like it was going to stall.
As I was pulling away from the intersection, I lost all throttle. I had no power at all, it wanted to stall and I had nowhere to pull over from the inside lane. The driver behind me almost rear ended me. I had to stop in the middle of traffic with my hazard lights on. This is a serious safety issue, this should not happen on a new vehicle that has only 36,000 miles.
After stopping and upon acceleration the engine completely shuts down and the car stalls. After putting the car in park and restarting the car, it runs okay. This has happened to me 4 times over a 23 month period. Each time I have taken the vehicle to the dealership. The first two times I was told the car was still breaking in and it must be due to the gas I was using. The third time, they replaced the throttle body. To my knowledge the "wrench" light only came on once. They said they had a number of vehicles that this had happened with and replacing the throttle body helped. Three weeks after they replaced the throttle body, it happened again! this time only the engine light came on. Ford says they need a code to try to fix the problem. The dealership told me that there was one other person, who has the same make and model as mine that this is happening too. This person also had the throttle body replaced. The fact that no code is tripped is a problem in itself! please help! I do not want anyone to be killed because of this problem.
While pulling onto highway onramp the vehicle began to jerk violently and suddenly shut down and would not accelerate. It was a busy traffic time and the sudden deceleration of my vehicle caused others to have to suddenly brake to avoid a collision. Pulled vehicle to side of the road and shut it off. Restarted and the problem seemed to be fixed. Began driving vehicle to dealer with hazard lights and problem occurred about 4 more times. Dealer replaced throttle body assembly, which fixed the problem. It was a scary incident as we were just seconds away from joining heavy traffic on the interstate.
This has happened twice. Once on 7/27 and again today, 8/6. while driving on the interstate coming down off an overpass with the air on the car suddenly stalled. Both times I was able to restart from the side of the road.
While traveling 80mph on the interstate, my 2011 Ford Escape with 27000 miles suddenly lost power as a wrench indicator light came on the dashboard. The gas pedal would not accelerate to pull onto shoulder or to move around traffic. All fuel acceleration was lost. As I finally coasted to the shoulder, narrowly avoiding being the cause of multiple accidents, the vehicle starting shaking. I turned the car off, waited a few minutes, and turned the car back on. The wrench indicator light (powertrain indication) remained off and the vehicle acted normal. There was not an indication before or after the incident of any faulty systems or parts. The vehicle did this without any reason, leaving me in a dangerous situation. The vehicle has been properly maintained and running without any problems since I purchased the vehicle until this incident. I fear it may happen again without reason and place my life and those of my passengers in harms' way.
As I was exiting a highway, my car message center alerted me to safely come to a stop. As I was attempting to get into a parking lot, the car shut off. I restarted and was able to get into parking lot on electric, I guess. It was towed to utter Ford, in sherman, tx. They ran a diagnostic and told me it had to do with the fuel pump and the electrical. They kept it overnight and said they replaced the fuel pump. I picked it up on 12/3 around 2:30pm. I got 40 miles and the car went into fail/safe mode again. I was able to make it safely to a parking lot. After the engine was turned off and then back on, the accelerator stuck. Hitting the break did not help. The car had to be turned off to keep the engine from revving. It was towed to david mcdavid Lincoln in plano, Texas. The service tech said that there was nothing registering on the diagnostic. On their second test drive, the car turned off while the driver was on the highway. They had to send a tow truck to get him. The car would not restart.
Rear windshield exploded when my colleague was putting his belongings in the back of my SUV. Brand new car and the the car wasn't turned for more than 5 minutes.
A D V E R T I S E M E N T S
- Janesville, WI, USA