This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was traveling approximately 70 mph on the interstate. My car shifted quickly into a low gear and the wrench light came on the dashboard indicating a powertrain failure. I was able to maneuver off the freeway and shut the car down. It would start up again, and we limped into the Ford dealership which was about 1/4 mile away. The dealership replaced the "throttle body" and indicated I was the "third one this week".
While driving car started to shimmy, then would no longer accelerate. Turned off. Restarted and was able to drive home. On the way to the repair shop on June 3, 2013, while driving the car started to shimmy then would no longer accelerate. Turned off. Restarted and was able to drive to the repair shop.
This vehicle is driven by my son while he is at college. The vehicle has had approximately 8 instances in the past 6-9 months (7 of those in the past month during a one week time period) in which the vehicle has lost a significant amount of power and speed which has required him to pull off the highway for his safety. Once off the highway, he turned the vehicle off and then turned the vehicle back on which cleared the problem. At the time of these issues, the vehicle had approximately 38,000 miles and was 2 1/4 years old. He subsequently took the vehicle in for service, several days after the week in which he had 7 separate incidents, and the Ford dealer replaced the throttle body. There appears to be a significant body of knowledge that indicates Ford has a problem with the throttle body on late-model Escapes. Ford should, at a minimum, acknowledge this safety concern, and also make repairs at no cost to the consumer, to mitigate this problem.
I was driving up a hill when my engine shut off and car started lurching forward. The brakes slowed the car down but lurching continued. The car restarted okay but stalled several more times as I was driving it to the dealer. There were no warning lights on and I have always taken great care of the car. There were no odd noises or signs that something was wrong until the car stopped. I am thankful that I was on a neighborhood road and not a busy street or highway. Dealer says the issue is the electronic throttle body which is on national backorder and may take 6-8 weeks to repair. If something is on national backorder, does that mean this is happening to others as well? please investigate.
Engine stalls upon acceleration, have to pull over and turn the engine off and then do a restart. It is now at the dealership with a defective throttle body waiting on the part. I now understand it is being re-designed with no eta on manufacture or delivery to my dealer.
Vehicle was accelerated to cross an intersection and engine decelled to an idle condition - this happened at speed also - very dangerous loss of power without notice - almost caused an accident. Was very intermittent to begin with - dealer attempted tshoot and repair but no codes found - next day after dealer attempt problem happened numerous times and the dealer determined a bad throttle body.
Engine will start head down the road and all the sudden will lose pick up, push on the gas and nothing happens then all the sudden it will speed up, including this one that I have estimated the date and mileage Ford replaced the throttle body under warranty.....the second time this happened was on 02sep12 mileage was 39619 it did the same thing but left me on the side of the road and had to be towed(90$) to repair, Ford found the throttle body unable to maintain idle cost me almost 400$ to repair, that leads us up to today where I was going down the highway at about 60 miles an hour and all the sudden it cut out and had to cost out of heavy traffic after about 2-3 min the truck picked up and ran fine till I got home and called Ford and asked them what I need to do cause its doing the same thing it had the previous times.was instructed to get it to a service dept to have it checked, on the way to Ford during heavy traffic the car stalled in an intersection and thankfully the other driver was paying attention he was able to stop their could have def been a fatal injury if not but as I was told by Ford that I would also have to pay for this throttle body because it was out of warranty due to mileage 04jun13 58053 miles.
Vehicle would no longer accelerate and had to cruise into a parking lot. Vehicle was then towed to dealer. Was told it was a throttle assembly problem. The part is on national backorder and it has been three weeks with no fix. If the event had happened while pulling into traffic, instead of in the flow, it would have been much worse. Looking online I see this is an extremely common problem.
The contact owns a 2011 Ford Escape. The contact stated that while he drove at 70 mph, the vehicle stalled several times without warning. The contact was able to drive the vehicle to the dealer. A diagnostic was performed which located the failure at the throttle body. The vehicle was not repaired and the dealer advised that the throttle body was on back order. The manufacturer was not made aware of the failure. The failure and current mileage was failure 46,851.
While driving on I40 my vehicle lost the ability to accelerate. I coasted to the shoulder and the vehicle began to surge forward and stop while I attempted to put it in park. This happened twice more on this trip, after restarting the engine to rest the issue so I could drive at all. I have taken it to Ford three times for service for this. They rest code and tell me Ford is aware of the defect in the throttle body but won't fix it for free. I am in fact typing this complaint in the service waiting area. I have experienced surges forward while sitting in traffic and had all power drop out at interstate speeds. It's insane Ford hasn't recalled this part and repaired it. I hope me or my family don't have to be injured or killed for them to take care of this faulty part.
Driving down I-55 in St. Louis, my car lost power. I pulled to the shoulder without incident. The engine was still running but the throttle was inoperative. Turned the key off, waited a few seconds, and started the car. It ran fine, like rebooting a computer. This happened a couple of times before on side streets and it happened one more time before I got home on I-55. Went to the dealer with check engine light on. $98 for diagnosis, throttle body problem. Back order for over 30 days, so this must be a bigger problem. They cleaned the throttle body and fuel system, another $140, which they said would help until the part came in. Car just out of warranty 2700 miles. Kinda scary to lose power when your in traffic.
Driving on interstate at 65mph and vehicle just no longer had any. Accelerator response I pressed repeatedly as vehicles were behind and to the left of me. No response I had to immediately cut hard right off interstate to side of road, vehicle was running rough and engine repair indicator came on still no accelerator response I put vehicle in park turned off ignition and restarted. Vehicle restarted will engine indicator still on but now had accelerator response. Brought to dealer diagnosed as defective throttle body, is on national back order because of failures and was told it is highly unusual for that part to go, especially will so few miles.
My 2011 Ford Escape would not accelerate, I drove it to the dealership oxmoor Ford and was told my throttle body needed to be replaced and the part was on national back order. No eta as to when the part would arrive quoted $600. Spending $53 per day for a rental car. I googled throttle body saw where all the other complaints were posted thought I would add mine.
This vehicle has lost power unexpectedly twice in the last month while either decelerating from freeway speeds (first time) and while cruising at 65 mph (second time). In both instances the wrench lite came on and the RPM level dropped to below 900 RPM and was erratic. Luckily, I was able to put on my hazard flashers and pull to the side of the road in both cases. Both times, I shut the car off and it restarted resuming normal performance. This unpredictable loss of power can become a serious hazard in a freeway full of drivers. I see a growing number of Escape drivers experiencing the same thing, so it appears as though a trend is happening focusing on suspect throttle body units. I am sure Ford will do something about this, but wonder how bad it needs to get before they do.
I was idling at a stand-still on the highway (or very close to a stand-still - may have been rolling at approx. 5 miles per hour) as traffic came to a stop due to a lane merge ahead. When traffic started to slowly move forward again, I took my foot off the brake and stepped on the gas pedal to accelerate forward but the car did not move. I tried stepping on the gas pedal once more and again the car would not move forward. Since the car was still in drive gear, I managed to get the car to roll into the shoulder of the road on its own to get out of the way of traffic. Car started to buck and vibrate when I tried using the gas pedal again to accelerate forward in the shoulder and would still not move forward. I noticed then that the orange wrench icon was lit up on the dash. I then put the car in park and turned the engine off as I felt it was no longer safe to drive. Had to call a tow truck to tow the vehicle to the dealership. Dealership diagnosed the problem as an issue with the throttle body and said it was not covered under warranty as it was an electronic/external part. Had bought the car brand new in Dec 2010. I was disappointed that the car was less than 2 1/2 years old and had a major problem that could have led to a dangerous situation. I was moving slowly in a construction zone during holiday traffic when the incident occurred, and I was lucky that I was not in a busy intersection or traveling at a high rate of speed when I lost acceleration due to the throttle body problem.
The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 60 mph, the vehicle jerked and decelerated independently. The vehicle was taken to the dealer for diagnosis where the technician advised that the throttle body would have to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 57,000.
First incident: Was driving on express way feeder road attempting to accelerate to enter xway ramp when car suddenly began to quickly decelerate. Applying gas yielded no result. Pulled to side of road and essentially coasted into a parking lot. Turned off engine. Restarted car after a few minutes and problem was gone. Second incident: One day later, was driving on a residential street when again the car suddenly began to rapidly decelerate. Applying accelerated yielded no results. Coasted to stop at side of road. Turned off engine. Was again able to restart car and problem was gone.
Vehicle was being driven between 25 and 40 mph and complete loss of drive power/speed occurred (vehicle abruptly slows to ~4 mph). Immediate response to get vehicle to side of road to avoid a collision. This has occurred 4 times in the past 3 weeks (two incidents on 5/19/13). Vehicle will be taken to dealer for inspection/repair week of 5/19/13. Engine stays running at idle, but very rough when in drive. If placed in neutral, engine runs, but will not rev up with gas pedal. No throttle response when issue occurs. After key off and 30 second wait and restart, vehicle performs as intended. No mil lights on dashboard. This is a serious issue.
A D V E R T I S E M E N T S
- North Little Rock, AR, USA