CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
I bought this 2013 Ford Escape from Jack Links motors in Chippewa falls, WI in July 2015. It has 88,000 miles on it. I just got the transmission replaced. 2 days later I started to hear a clunking, croaking sound from the back end. The car is now back at the Ford dealer being worked on, but they can't figure out what exactly is wrong with it. The manager told me they think it may be the rear drive train. You would think that if you pay $20,000 for a car that it would be a decent running car & not have such major issues after 1 year. I have also contacted the dealer & they won't help me!!! I used to think Ford was the best, but now I am embarrassed that Ford will not stand behind their junk!!!
It seems the dealership had to contact Ford Tech Dept for issue. It turns out the the rear differential is defective...I now have 4800m on this vehicle...the noise was there from when the car was picked up new with 150m on it. This car has already 6 to 7 issues that had to be repaired...YES...Im getting close to the Ohio Lemon Law....8 different repairs! I will be filling as such when that 8th one occurs!
Update from Mar 19, 2013: Okay so I got the Escape back...the whining noise was a DEFECTIVE REAR DRIVETRAIN....they had to stop production to get one one off the assembly line. They basically replace the whole rearend. The clunking noise is a defective rear shock(s), Ford already knows about this but wants to figureout how to replace the defective part rather than the whole strut. The rear clunk is from the defective rear end!
Right now its been in the shop for over 30 days total.
Yes its now considered a LEMON.
Ford is now reviewing my request to buy it back. They really dont have a choice here, The ORC
(Ohio Revised Code) takes presidence over this decision. Sure they may deny it, but getting
an attorney wont be a problem, because they will have to pay him for
all the legal fees.....so lets see how this goes!
Update later..
Thom
Update from Aug 10, 2016: It was returned to Ford under the Ohio Lemon law!
Got an Edge...Much happier now!
- tgd,
Cleveland, OH, US
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I bought this 2013 Ford Escape from Jack Links motors in Chippewa falls, WI in July 2015. It has 88,000 miles on it. I just got the transmission replaced. 2 days later I started to hear a clunking, croaking sound from the back end. The car is now back at the Ford dealer being worked on, but they can't figure out what exactly is wrong with it. The manager told me they think it may be the rear drive train. You would think that if you pay $20,000 for a car that it would be a decent running car & not have such major issues after 1 year. I have also contacted the dealer & they won't help me!!! I used to think Ford was the best, but now I am embarrassed that Ford will not stand behind their junk!!!
- Jeanna T., Black River Falls, WI, US