CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,635 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact stated that a banging noise was heard from the rear when driving over bumps and the front end would exhibit an abnormal creeping noise. The vehicle was taken to the dealer numerous times for the failure. The dealer tightened the rear end links however, the failure was not corrected. The vehicle was taken back to the dealer and they advised the contact that there was nothing they could do to correct the failure. The manufacturer was made aware of the failure.the vehicle was not repaired. The failure mileage was 148 and the current mileage was 5,000. Updated 07/10/13 the consumer stated as of 6/25/2013 the frontend noise had worsened. The consumer drove two other vehicles that had no front end noise. Updated 07/19/2013
Vehicle has been to the dealer three times for a clicking/clunking sound coming from the front end. Tsb 13-3-2 and tsb 13-5-11 have been performed but the problem still exists. Vehicle has been at the dealer three other occasions for tsb's. engineer supposedly coming to dealer 5/28/13 to check vehicle.
I was driving for first time after buying vehicle on the highway at around 55 mph and the rear of vehicle began to bounce pu and down about ten bounces. It happened after going over an uneven surface, but not a bump. It was very odd. I had some discomfort in my neck as a result and a general unease of wondering what was wrong with the suspension as well as a fear of losing control of the vehicle on the highway. This hasn't happened again although the excess in bounciness and the very uncomfortable ride of the vehicle has continued and gives me neck pain every time I drive it and I've only owned it for one week. In my view, either my particular vehicle suspension is faulty or there is a general issue with design of suspension.
- Mount Airy, MD, USA
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- Brighton , MI, USA