Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.

In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.

A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.

The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,278 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Escape suspension problems

suspension problem

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2013 Ford Escape Owner Comments

problem #8

Sep 062016


  • 19,300 miles


The contact owns a 2013 Ford Escape. While attempting to avoid crashing into another vehicle at approximately 30 mph, the contact crashed into a curb and several street signs. A police report was filed. No injuries were sustained. The vehicle was driven to the contact's residence and then to the dealer where it was diagnosed that the front end suspension failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,300.

- Wichita, KS, USA

problem #7

May 012015


  • 15,000 miles
2013 sel and have front end noise. When turning to the left and sometimes to the right, the front end will make a loud popping noise. It feels like the front wheel is falling off. Been to Ford over 6 times and problem is back four month later.

- Orange, CT, USA

problem #6

Oct 262014


  • 7,500 miles
The contact owns a 2013 Ford Escape. While driving 15 mph, the front passenger side tire suddenly fractured from the vehicle. A police report was filed. The vehicle was towed to the contact's residence. The contact discovered that the suspension shocks were fractured. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 7,500. The VIN was not available. MA 10/8

- Coamo , PR, USA

problem #5

Feb 282015


  • 54,000 miles


The contact owns a 2013 Ford Escape. While driving at 40 mph, the vehicle began to vibrate. The vehicle was taken to a dealer who diagnosed that the shaft and joint assembly, bushing, seals, right front axle, and shaft joint forward needed to be replaced. The vehicle was repaired. Five months later while driving at 65 mph, the contact noticed strong fuel fumes emitting in and around the vehicle. The vehicle was taken back to the dealer, who diagnosed that the fuel lines needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 13V584000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 54,000.

- Louisville, KY, USA

problem #4

Sep 202014

Escape 4WD 4-cyl

  • 23,400 miles
I had a tire repair for a nail in Aug at the dealership. Sept 20th ran over a rock~ 8-10 in on the dirt road and sustained a flat tire. I had the car toed. Spare applied, bought 2 new front tires and was told that the left rear shock was totally torn off near the top, this work was done at belle tire who advised me to take to the dealership as it appeared to have frozen up to have caused that much damage and should be under my warranty. Also, I had not been in any accidents. Ford told me that the technician did not feel that it was defective. Reading that there have been problems with rear suspension mounts I question whether the mount problem could have contributed to the shock braking.

- Saline, MI, USA

problem #3

Feb 132013

Escape 4-cyl

  • 148 miles
The contact owns a 2013 Ford Escape. The contact stated that a banging noise was heard from the rear when driving over bumps and the front end would exhibit an abnormal creeping noise. The vehicle was taken to the dealer numerous times for the failure. The dealer tightened the rear end links however, the failure was not corrected. The vehicle was taken back to the dealer and they advised the contact that there was nothing they could do to correct the failure. The manufacturer was made aware of the failure.the vehicle was not repaired. The failure mileage was 148 and the current mileage was 5,000. Updated 07/10/13 the consumer stated as of 6/25/2013 the frontend noise had worsened. The consumer drove two other vehicles that had no front end noise. Updated 07/19/2013

- Brighton , MI, USA

problem #2

May 222013

Escape 4-cyl

  • 2,850 miles
Vehicle has been to the dealer three times for a clicking/clunking sound coming from the front end. Tsb 13-3-2 and tsb 13-5-11 have been performed but the problem still exists. Vehicle has been at the dealer three other occasions for tsb's. engineer supposedly coming to dealer 5/28/13 to check vehicle.

- Strongsville, OH, USA

problem #1

Feb 182013

Escape 4-cyl

  • 30 miles
I was driving for first time after buying vehicle on the highway at around 55 mph and the rear of vehicle began to bounce pu and down about ten bounces. It happened after going over an uneven surface, but not a bump. It was very odd. I had some discomfort in my neck as a result and a general unease of wondering what was wrong with the suspension as well as a fear of losing control of the vehicle on the highway. This hasn't happened again although the excess in bounciness and the very uncomfortable ride of the vehicle has continued and gives me neck pain every time I drive it and I've only owned it for one week. In my view, either my particular vehicle suspension is faulty or there is a general issue with design of suspension.

- Mount Airy, MD, USA

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