definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,666 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Escape body / paint problems

body / paint problem

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2014 Ford Escape Owner Comments

problem #15

Jan 062017


  • miles


We purchased a 2014 Ford Escape from scaffidi motors in stevens point. We have had the vehicle in for repair numerous times because frequently when you shut the back doors the inside door panel comes loose wherein you have difficulty opening and the inside door panel gets damaged or you cannot open the doors. As of today, both doors will note open. In order to get in or out of the vehicle, we have to climb thru the front passenger door. Not safe and an inconvenience.

- Stevens Point, WI, USA

problem #14

Jan 052017


  • 37,000 miles
The contact owns a 2014 Ford Escape. While pulling out of the driveway, the driver's door became ajar. The contact was unable to latch the door. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the recall repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.

- Yarmouth Port, MA, USA

problem #13

Sep 142016


  • 15,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the rear driver side door would open independently and the liftgate would fall independently. The vehicle was taken to the dealer where it was diagnosed that the failure could not be replicated. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages), but the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

- Louisville, KY, USA

problem #12

Dec 012016


  • 54,000 miles


The contact owns a 2014 Ford Escape. The contact stated that the dashboard buckled and separated near the steering wheel area. The dealer was notified of the failure and provided the contact with a cost estimate. The manufacturer was notified of the failure and provided no remedy other than the contact replacing the part. The approximate failure mileage was 54,000.

- Ledbetter, KY, USA

problem #11

Nov 032016


  • 37,000 miles
The contact owns a 2014 Ford Escape. While driving approximately 70 mph, the noticed the liner on the driver side of the dashboard began to separate from the frame. The vehicle was driven to the dealer where it was diagnosed that the dashboard separated from the frame and it was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

- Virginia Beach, VA, USA

problem #10

Oct 222016

Escape 4-cyl

  • 0 miles
Drive side door open when driving by self.

- Kerman, CA, USA

problem #9

Jun 012015


  • 35,000 miles


Rear outside door handles stick. Excessive force has to be used to open the doors. Parts have fallen out of handle inside door.

- Dexter, MI, USA

problem #8

Jun 032016


  • 11,200 miles
The back driver's side passenger door popped open and would not close. I was driving straight on a city street and had to pull over. I could not close it completely even by using a bungee cord as a temporary fix.

- Scottsdale, AZ, USA

problem #7

Jan 102016


  • 25,500 miles
Water leaking inside above passenger side door towards windshield. Dealer claims it is coming from roof rack. It has been resealed twice but continues to leak. Track from rack does not lie flat, leaks are staining interior. Do not yet see mold or rust, but it is possible.

- Harwich, MA, USA

problem #6

Oct 132015


  • 39,500 miles
Door ajar warning keeps going on and even after repeated hard close of door warning is still on. Vehicle is in park and not moving. Door latch assembly needing replacement.

- Maplevalley, WA, USA

problem #5

Jun 182015


  • 27,600 miles


**this incident involves the panoramic roof glass/window spontaneously bursting at highway speeds.** my family and I were driving at highway speeds when suddenly we heard a very loud explosion. It startled my husband, he almost lost control of the vehicle because the vehicle swerved as a result of having the roof torn open at highway speeds. This incident could cause a severe, life-threatening injury. We pulled over to the side of the road. We saw that the glass had burst almost completely, leaving only approximately 1.5" margins of shattered glass around the edges. The rubber bond that seals the glass on all four sides to the roof of the vehicle bent to the point where it was flailing about on the highway. The shattered pieces of glass chipped/scratched/damaged the roof rack, rear panoramic roof glass (the panoramic roof on the this Escape is comprised of two glasses, one in the front that slides opened and closed, and the rear one that remains stationary) and the roof of the vehicle. Absolutely nothing impacted the vehicle to cause this damage. This incident is not a result of misuse or abuse. It is absolutely a defective component that Ford Motor Company has not been responsible for. Whilst on the side of the road, we contacted our Ford dealership. They told us to send pictures. We did and they sent them to Ford corporate for approval. They answered that since they can't see the defective component in the pictures, they can assume something impacted the glass and therefore the incident does not qualify for warranty service. I was quoted that the repairs could cost approximately $1500usd. I have documentation and pictures of the incident that I would be more than happy to share if deemed helpful to make my case. This is an issue that has affected many Escape owners. There was even a recall in 2014 regarding issues with the panel of the panoramic roof.

- Norwalk, CA, USA

problem #4

Oct 152014


  • 18,000 miles
The rear hatch where the handle bar is to close the back hatch has ripped off. This is now hanging and has caused the back plastic piece that holds my window, windshield wiper, and where I am supposed to pull the hatch door down to be useless. It just flaps now. I cant shut my door with the handle that was provided since it fell off!! I hope this doesn't make my windshield leak or hurt the wiper.

- Bono, AR, USA

problem #3

Aug 252014

Escape 4WD 4-cyl

  • 16,000 miles
The door handle stuck in the open position preventing the door from latching closed. The dealer has tried to resolve three times now and it's continues to get happen and in fact getting worse. Ford`S customer relationship center has been notified beginning on January 19, 2014. Last contact with Ford`S customer relationship center was on August 26, 2014 with no resolution.

- Johnsburg, IL, USA

problem #2

Dec 212013

Escape 4-cyl

  • 6,500 miles
Doors would not always latch shut in cold weather. Notified Ford service on line and provide a photo of the problem. They said they would get back to me but never did. I followed up with Ford service a couple months later and they said to take the vehicle in to my dealer. After bringing the vehicle in May 2014 for this issue, I found out recall 14S03 existed from the dealer. They informed me they applied the fix by adjusting all door handles. The problem was not resolved as it's now happening in the warm weather.complained to the dealer and Ford service. Took the vehicle back in June 2014 and the dealer said they again adjusted the door handles. The vehicle still has the door handle problem with the door handle sticking and the door not latching. The door came open while backing out of the driveway.

- Johnsburg, IL, USA

problem #1

Apr 042014

Escape 4-cyl

  • 17,686 miles
Friday evening I noticed something hanging down from the front of my car. The hard plastic and what I will describe as fire resistant insulator was 1/2 off. The pink plastic bolt in the frame was broken and further back where it appears to have been attached with a metal bolt; the hole around it on the plastic was too large. Now there are various electronic parts, belts, etc exposed. I was told by Ford that something hit the car or perhaps had been backed into by another vehicle not leaving visible damage, but causing pressure underneath, or the harsh Minnesota winter caused this as they are seeing many things break.there are no signs of any damage and they refused to put it up on the jack to inspect. I do not feel that Ford is willing to even investigate their defective parts, in fact. I was told this was not a warranty problem but rather an insurance issue. Since I do not feel safe driving with all of this exposed I have tied it up to my grill with twine.

- Scandia, MN, USA

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