This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Symptom: Fuse for interior lights, including gear indicator on shift, controls in steering wheel, fails. Issue began 2nd month of ownership 2/2015. 4th incident on 9/17/15 brought my attention to the circumstances pertaining to all instances leading to failure of the interior lights fuse. Incident: Traveling at 55 mph while merging into traffic from the left side of a 5 lane highway, I removed my foot from accelerator. I stepped on the accelerator within a few seconds and the engine shut off, all electrical components, dash board, gauges, everything shut themselves off and then every gauge and warning light lit up, but no engine. I moved the gear selector into neutral and turned the key to off without locking the steering wheel, and tried to restart the vehicle. It did not restart. I made my across 4 lanes of traffic to the right shoulder, stopped the car, put into park and turned the car all the way off and restarted the vehicle, the interior lights no longer worked. The car restarted and I drove on. I realized that every time the fuse for the interior lights has failed, it was after the car had shut itself off, all electrical lights and warning lights had gone off and then all warning lights and lights, except interior lights came back on, requiring turning the key to off engaging the steering wheel lock and restarting the car. It is currently in the shop for evaluation. The 3 previous times, the Ford dealers' (2 different dealers) service department technicians have not found a cause for the fuse failure.
The contact owns a 2015 Ford Escape. While driving at 5 mph, the vehicle stalled without warning. The vehicle restarted after 10 seconds. The vehicle was taken to a dealer who diagnosed that the electrical fuse number 60 needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 2,000.
Warning on screen. Take car to dealer immediately. I took the car to the dealer and after sitting there for over 3 hours I was told the issue was the cooling temperature sensor. When they came to tell me the car was finished I was told they did not do anything but unplug the sensor and wait 5 minutes the reconnect to clear the code. Since then the car takes a long time to heat up for the heater. It will blow cold air. I am disappointed with this car. I should not have had to wait over 3 hours at the dealer either for just unplugging the sensor. Not a good way to keep customers.
The added remote start works. However, when you open any door to get in the Escape...the engine shuts off. I would think that this would increase the wear and tear on the engine, starter, and the ignition due to the fact that your having to restart the vehicle again.
- Topeka, KS, USA
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- Upper Marlboro, MD, USA