This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, causing the RPM to fluctuate. The contact received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,000.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine temperature warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 105,459.
- Anderson, SC, USA
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- Laurence, MI, USA