This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Coolant intrusion into cylinder heads requiring a full engine replacement. Posted in a Ford technical bulletin, but not covered by Ford at all. Expecting full price for service to change the engine.
I have had so many problems with this car And now I cannot drive it. There is coolant in the engine. My car only has 69000 miles on it, great condition other than the engine. I took it to my mechanic I started having problems with it overheating and going right back to normal. Water pump replaced, spark plugs replaced, fuel injector replaced. Spent so much money on it and than started seeing white smoke out the muffler. Water in my resivor was disappearing Coolant in my engine
Vehicle suffered acute catastrophic engine failure. No dash lights alerted me. Engine just started rattling and smoking. Dealership it was towed to pulled codes p0302 p0304 p0012 p0014 tried to blame it on us despite known coolant intrusion issue
Coolant leak and dealership advises that the car will need a engine replacement to fix the problem. The car is constantly running rough and misfiring. Driving this vehicle this way put myself and small children at risk that there could be a potential complete engine failure while driving the vehicle. This problem has been confirmed by the dealership and I was told that Ford Motor Co. is aware of the issue however they are choosing to do nothing about it or offer a recall. The vehicle has been inspected by a police officer who has driven the car and states that the car is very unsafe to drive. The car has a current "check engine" light constantly on. The car also has severe issues with the electrical system and sealing system. The car is now leaking water when it rains through the front windshield. Also, the pain is chipping in areas all over the vehicle.
-??Coolant Intrusion-?? - A defect in engine design where coolant leaks into the cylinders, depleting coolant along with damage to motor etc. Overwhelming amount of both frustrated Ford owners suffering from having to pay for engine replacement while not at fault, and even larger amount of PROOF that this should be a recall, that it is still happening after year of insult and that Ford is content to continue not taking responsibility for it. Our 2017 Escape 1.5 eco boost will not even leave the driveway. The first time the vehicle detected -??engine overheating-?? the vehicle dropped to ten miles per hour -??limp home mode-?? and wouldn-??t let me steer properly to move off to the side. I was going 50 mph, and almost wrecked. The engine wasn-??t over heating, it was 53 degrees outside and I had just pulled out of my driveway.. engine still cold. Now, I can completely fill the engine and reservoir with coolant and it still depletes the coolant as well as won-??t drive just to leave the driveway. We cannot afford an engine replacement, but this issue was also certainly not caused by us. This coolant intrusion problem is so far beyond obviously being Ford responsibility because of the massive amount of FORD CUSTOMERS with the same issue (affecting many other models btw) that it is both insulting and fraudulent for this to continue.
- Providence Forge, VA, USA
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My vehicle was inspected by a mechanic after experiencing sudden loss of power and stalling while merging onto the expressway in active traffic. At the time of the incident, the vehicle became unable to accelerate properly, creating a serious safety hazard due to surrounding vehicles traveling at highway speeds. The mechanic determined that the fuel pump had failed. During inspection prior to replacement, the mechanic identified metal shavings present in the fuel system, which appear to have originated from the fuel pump. These metal fragments contaminated the system and pose a risk of further engine damage. This failure appears to be related to a known issue involving fuel pump defects in Ford vehicles. The design and/or function of the fuel pump may allow internal deterioration that leads to system-wide contamination and potential engine failure. This issue presents a serious safety concern due to the risk of sudden stalling and loss of power while driving, particularly during high-speed merging conditions.
Due to a design flaw the 2.0 Ecoboost engine has confirmed coolant intrusion. This diagnosis has been confirmed by both the Pierre Ford Dealership and a local mechanic, Chaplin Auto. The car is available for inspection. The engine light came on before full engine overheating. As soon as the light came on I had it checked immediately and the only code pulled had to do with the evap. I was told that was nothing urgent and could be handled in time. A week after that, without warning, I left my house to pick up my son from preschool and got less than a mile down the road before the car completely freaked out. The dash lit up red and showed the warning for high engine temp. The car became entirely undrivable. We stopped, pushed it off the road and had it towed to the Ford dealership. Where they had it for 5 days and ultimately told me (after a pressure test) that the car has coolant intrusion a "common problem with these cars" he said. This could've stopped on the freeway driving my child at any time. I now understand Ford knows about this problem and is actively refusing to do anything about it. This is a SAFETY issue.
My car was just fine, then I noticed white smoke coming from the exahust pipe. It started to smell like antifreeze. Then the next day my antifreeze level got really low fast and over heated. I put antifreeze in it, to get it to a mechanic right away. I was then told it has an internal leak and the head gasket is blown or it may need a whole new engine to fix. Estimated from $6,000 to fix for head gasket, but could be no more than $10,000 if they need to replace the engine/long block. My car is a 2.0L Ecoboost. After reviewing the internet/reddit, this is showing as a major common problem that has been occuring, and thousands of people in America are reporting this problem in their 2017 Ford Escape 2.0L Ecoboost AWD. However, Ford has not helped in fixing the problem and only helping people who have a 1.5L. This is corruption at its finest, Ford new this would be a problem in the 2.0L as well and as the only owner of my vehicle this is not right and should be fixed by Ford completely! I am a teacher, that is extremly low income, I can not afford to fix my only car that I have taken a loan out on. Now, my car sits as I can't pay for it to be fixed because I still pay $500 a month to cover the initial loan and the mechanic wants payment upfront before fixing the major issue!
2017 Ford Escape Titanium 2.0 Eco boost, 86,000 miles coolant in engine block [Intrusion] = blown motor. = Me who still owes $9.300 on a loan= me angry, not knowing how to fix. Shame on Ford for not building Ford motors to last over 150,000 miles or the duration of a 5-7 year loan. I had ignition coils and plugs replaced twice over $600,00 cost each time. Then an engine block test confirmed I need a new motor coolant in motor. I the disabled-can not afford as Ford dealer wants 10 grand for motor on a vehicle- blue book value less then 10 grand. Why did I buy this Ford? My 2018 Nissan Versa motor and transmission started to die at 18,000 original miles and completed death at- 20,000 original miles. Shame on manufacture companies- if you go to dealer I did today: 3-11-2026 and see 2026 brand new cars with only 35,000 mile drive train warranties- 100% confirms manufacture does not wish to make good motors in any brand, make & model.
My 2017 2.0L Ford Escape experienced the commonly known coolant intrusion issue that this model faces. It started out as a P300 cylinder misfire code every now and then. I replaced all the spark plugs and coil packs but the engine light would still come on. The vehicle was looked at by Ford. They conducted a cylinder pressure test which indicated microfractures in the engine block. They quoted a replacement close to $8k. The mileage was maybe around 90k or 100k in March 2025. This was past the point of the free one time engine replacement with max mileage at 83k miles. I continued to drive the vehicle hoping it would last a little longer. The vehicle's heating stopped working over time (since it was loosing coolant). Soon after, on a 27 degree winter night of December 2nd, 2025, I was driving the vehicle and a flashing message came on the screen saying something like "engine overheating, stop the vehicle safely now". The temperature gauge was all the way up on H. The next morning, I saw that the coolant reservoir was empty and that the oil cap had a milkshake appearance indicating coolant had mixed with the oil. The mileage was at 115,763 and I haven't driven it since. This voluntary one time engine replacement under the "Customer Satisfaction Program 21N12" should not be conditional with how many vehicles have been affected by this issue. This should be a full recall.
First trip (12/9) to mechanic for regular maintenance...technician discovered empty coolant reservoir, found leaking auxiliary water pump...repairs made. Two weeks later (12/23), engine light comes on...technician found faulty ignition coil in cylinder two...removed and replaced all ignitions coils and spark plugs. Took car on the highway, but couldn't get above 35 mph without lurching, car wouldn't go into higher gear. Technician reprogrammed computer twice before the issues seemed to be resolved (12/27). Six days later (1/02), car was idling unusually high, once on the road the idle settled down. Three days later (1/05), started the car and the temperature gauge flew up above HOT LEVEL. Warning light came on that the car was overheated. Turned it off. Checked under hood a few hours later, no coolant in reservoir. No coolant on the ground (there was never any evidence of a coolant leak on the ground). Diagnosed (1/07 and 1/14) as internal coolant leak by two different technicians (an independent service center and a Ford dealer). Need to replace engine block, etc. Cost for repair over $10,000. Unable to drive car for at least two weeks. Cost of repairs were over $1500, before final diagnosis made. Car cannot be driven safely without repairs. No inspection by police or insurance representatives.
Ford did a recall on certain vehicles with the 1.5L ECVOBOOST motor, when in fact everyone of these motors are know to have issues, either white smoke out the exhaust, loosing coolant into the engine or in our case the motor now has a cracked head, and cannot be driven. The recalls for motors from the Louisville, KY plant. Our vehicle came from that plant. It seems that Ford knows all of their 1.5l eccoboost motors have the same issues, abd they refuse to address the issues, whike consumers are being screwed over by Ford. We need help with this ASAP. PLEASE HELP US.
Bought the car used in 2021 from a non Ford dealer, 3 months after purchase the engine failed due to coolant leak in the 3rd cylinder, was told Ford had created a new engine to fix the problem so went $5,000 in the hole for the new engine by Ford and had it replaced by a Ford certified mechanic. Now in March 2026 the car started having issues with skipping limited power. Took it to the mechanic and once again being told we need a new engine because it misfiring and low compression in the same cylinder number 3 and it's an internal issue. The new engine we purchased only had 60,000 miles on it. Ford needs to issue a recall and replace the engines for free and refund what consumers have already paid out for repairs. This issue is dangerous and Ford has done nothing to fix the issue. This year model for the escape has had nothing but problems and Ford knows it and does nothing
Engine failure due to coolant intrusion. Ford has issued a technical bulletin to its technicians regarding this issue. While my wife was driving the vehicle, a warning light first appeared indicating that the engine temperature was high. Shortly afterward, the warning escalated to a red alert stating that the transmission was blocked. My wife immediately turned off the engine to prevent further damage. The vehicle was then towed to a Ford dealership for inspection. After evaluating the vehicle, the dealership informed us that the engine had suffered severe damage and would need to be replaced due to coolant intrusion into the engine. We have maintained the vehicle responsibly and have documentation of regular oil changes and other maintenance and repairs. When we contacted Ford Motor Company, we were informed that the vehicle was outside the warranty period. We opened a case with Ford-??s customer relationship department requesting assistance; however, the case was denied. Although the vehicle is outside the warranty period, Ford has acknowledged this issue in a technical service bulletin, indicating that coolant intrusion is a known problem affecting this engine design in the Ford Escape 2017.
Our car just turned over 91,000 miles. The check engine light came on so I had spark plugs replaced. The repair shop noticed that our coolant level was way down so they ran a scope into the cylinders. They found fluids leaking into the #4 cylinder. I took car to Ford dealer and they confirmed water leaking into cylinder. They say I need a completely new motor and want to charge full price even though this has been a known "issue" for this motor since 2019 (Tech service bulletin 19-2346). They refuse to give any discounts and are telling me it will cost over $9,400 to replace the motor. I'm now being told it will be unsafe to drive the vehicle any long distances.
2017 Ford Escape SE 2.0L critically malfunctioned on my way home from work due to coolant intrusion. The engine started sputtering, a warning came on the dash, and lost all acceleration. This is a known design flaw by Ford that requires a full engine replacement but a recall was never issued and I, like many customers are burdened with the financial responsibility to replace the engine or buy a new car.
When driving, the car has stopped 4 times in the last 3 years. Last week the car came to a red light and the inside lights started flashing. There was a warning that read "transmission not in park." The car's power steering and brakes went out and the car went through the red light. Three other times the car was on the expressway and it died with the same warning. Fortunately, the car was in the slow lane and was able to pull onto the shoulder. Once the car is put in Park and turned off, it is able to be restarted and everything is working.
A D V E R T I S E M E N T S
- Latrobe, PA, USA